Tim Hortons

Bruce Drouin (101 reviews)

21 Apr 2026

Source: Google

5.0

All good

Restaurant response

Response added on 21 Apr 2026

Thanks Bruce! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Lol (7 reviews)

7 Apr 2026

Source: Google

2.7

You guys aren't busy enough to not toast your stuff... Sandy english muffins, anyone? 👎

Restaurant response

Response added on 7 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Leah Munoz (1 review)

28 Mar 2026

Source: Google

1.0

Very rude employee not being kind when asked to repeat order when asked and just very rude and obnoxious employees overall

Restaurant response

Response added on 29 Mar 2026

Hello Leah, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Olivia Trunzo (1 review)

26 Feb 2026

Source: Google

5.0

Amazing service. Fast, efficient and kind employees

Restaurant response

Response added on 26 Feb 2026

Hi Olivia, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Jay Kareliya (2 reviews)

23 Feb 2026

Source: Google

1.7

It was disappointing experience. I ordered bowl veggies with hashbrown (potato veggie), when I checked, I found one chicken was there. I went to store to complain but response was very robotic. Fortunately I got another bowl. However it's very concerning as I have dietary restrictions. The replacement bowl was not good in taste. Overall it was bad experience.

Restaurant response

Response added on 23 Feb 2026

Hi Jay, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Mergan Silver (1 review)

28 Nov 2025

Source: Google

1.3

The food wasn't ok

Restaurant response

Response added on 29 Nov 2025

Hello Mergan, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

Nima Tahriri (91 reviews)

2 Nov 2025

Source: Google

4.7

Fast and courteous service.

Restaurant response

Response added on 2 Nov 2025

Hi Nima, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care