Terrible service. Order took for ever. I tried my best to speak french and no one even tried to understand me. Even when I pointed at what I wanted. The sandwich assembly location was a mess. My BELT Had no LT. Lettuce nor tomato.
Review summary
What guests say about Tim Hortons
Reviews are mixed, with an average rating of 3.0/5. Several customers highlight fast service, friendly and accommodating staff, and a few comments say it’s a good place for breakfast. On the other hand, others point out inaccurate opening hours, significant delays, a closed or slow drive-thru, and orders with mistakes.
Summary based on 14 reviews.
Reviews / Ratings for Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 18 May 2026
Hi Robert, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care
Time changed this place, used to be good. Now its rare to see an order be completed without issue
Very accommodating staff
Service
Cooking
Atmosphere
Restaurant response
Response added on 30 Mar 2026
Thanks, David! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday 05:00 - 22:00
- Monday 05:00 - 22:00
- Tuesday 05:00 - 22:00
- Wednesday 05:00 - 22:00
- Thursday 05:00 - 22:00
- Friday 05:00 - 22:00
- Saturday 05:00 - 22:00
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