Tim Hortons

Haleema Sadiya (82 reviews)

17 May 2026

Source: Google

2.3

Service was very slow. Ordered pizza and it tasted horrible, unlike the other Tim horton.

Restaurant response

Response added on 17 May 2026

Hello Haleema, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

David Vichman (20 reviews)

16 May 2026

Source: Google

1.0

One customer took 15 minutes to serve what kind of service is this most terrible experience I ever had in Tim hortons across Canada this location must be closed or stuff replaced and retrained how to deal with customers shame of them

Restaurant response

Response added on 17 May 2026

Hi David, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Lili (33 reviews)

10 May 2026

Source: Google

1.0

The SLOWEST Tim Hortons. When you go inside, the manager is on the cash and the other employees and bagging and giving out the orders. Makes no sense. They have no idea what they're doing and take 20 minutes to put an order out.

Restaurant response

Response added on 11 May 2026

Hi Lili, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

B Pelchat (3 reviews)

6 May 2026

Source: Google

2.0

Coffee is always made wrong (tastes extremely low quality), arrives cold no matter how fast the delivery driver is. Got something crunchy in my food that’s not meant to have something that crunches and immediately spit it out, had to use medicine to help my severe upset stomach afterwards. Consistently uses the wrong breading for my wraps and doesn’t even add a decent amount of an ingredient like eggs (less than a handful of eggs in a wrap with about two and a half handfuls), same item I ordered too, just the wrong breading and a horrible amount of an ingredient to make it reasonable. Has very bad cup holders for unpredictable delivery drivers carefulness. Always gets my coffee almost spilling over or my food is splashed with coffee like it rained in the bag. I’d rather have a full cup of coffee (that is made good) than use those weak little compost paper cup holders that don’t do a thing other than making my coffee feel like it’s in a rollercoaster and getting those paper flakes everywhere. Eggs are ALWAYS overcooked.

Restaurant response

Response added on 6 May 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Bruce Drouin (101 reviews)

21 Apr 2026

Source: Google

5.0

All good

Restaurant response

Response added on 21 Apr 2026

Hi Bruce, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Joël St-Pierre (41 reviews)

10 Apr 2026

Source: Google

5.0

Friendly staff. Good donuts.

Gr8 Abican (579 reviews)

29 Mar 2026

Source: Google

4.3

Enjoyed the donuts.

Restaurant response

Response added on 29 Mar 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Judy Lang (126 reviews)

15 Mar 2026

Source: Google

3.0

Typical Tim's. Not appealing, only go when someone else wants to get a coffee. I stick with tea, less likely to get messed up

Beiber Heiley (11 reviews)

12 Feb 2026

Source: Google

5.0

People are pretty quiet, i didn't need to cover my ears!! 😄

Restaurant response

Response added on 12 Feb 2026

Hi Beiber, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Angel B (20 reviews)

16 Jan 2026

Source: Google

3.7

It’s a gamble.

Simona-Carmen Hodos (Simona H. Canada) (29 reviews)

12 Jan 2026

Source: Google

3.7

Too small place to stay!

Restaurant response

Response added on 12 Jan 2026

Hi, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Natasha Linchet (2 reviews)

7 Jan 2026

Source: Google

5.0

Super nice staff and food taste great

Restaurant response

Response added on 7 Jan 2026

Thank you Natasha! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Em (60 reviews)

6 Jan 2026

Source: Google

4.0

Everytime I go here coffee is good, people are nice and cream cheese is generous on bagels

Restaurant response

Response added on 7 Jan 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care