Tim Hortons Café.

Paru (47 reviews)

21 Sep 2026

Source: Google

2.0

Terrible service, Only one person was there and she did like she wanted to be there

Ginni Sandhu (1 review)

16 Sep 2026

Source: Google

5.0

👍

Restaurant response

Response added on 16 Sep 2026

Thanks Ginni! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Laddi Singh (3 reviews)

16 Sep 2026

Source: Google

5.0

Very good service always smiling 😃

Restaurant response

Response added on 16 Sep 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Harleen Kaur (3 reviews)

16 Sep 2026

Source: Google

5.0

Very friendly and good service

Restaurant response

Response added on 16 Sep 2026

Hi Harleen, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

FRIENDS ENT (1 review)

12 Sep 2026

Source: Google

5.0

Excellent service! The supervisor was very friendly, professional, and helpful, and did a great job .

Restaurant response

Response added on 12 Sep 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Am Ine (1 review)

11 Sep 2026

Source: Google

1.0

Very bad Old bakery

Restaurant response

Response added on 12 Sep 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

moh amed (6 reviews)

11 Sep 2026

Source: Google

1.0

I ordered 3 chocolatine from them all of them were old and very bad and when I complained they told me if u didn’t like them change the location they were so rude

Restaurant response

Response added on 12 Sep 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

kawalpreet kaur (2 reviews)

8 Sep 2026

Source: Google

5.0

Great service and friendly staff

Restaurant response

Response added on 8 Sep 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Imaan Ali (18 reviews)

8 Sep 2026

Source: Google

1.0

Horrible. Woman rude. Doesn’t speak English or French. How can they put such people in customer service ??? I asked her if they had any chicken wraps. And she responded with a rude tone and attitude. Disgusting, that is not how you speak with a customer. Would give a 0 stars if I could.

Briana Briones (6 reviews)

7 Sep 2026

Source: Google

1.0

Very limited options compared to all other tim hortons.

John Deventous

7 Sep 2026

Source: Google

1.0

PLEASE STEP OUT OF THIS TIMS!!! I FOUND HAIR IN MY ENGLISH MUFFIN. EW disgusting!!!! this is not sanitary… and all the workers are talking in indian and call their customers stupid!!!! never going back!!!!! ew disgusting and horrible

Shawn Sahi (4 reviews)

7 Sep 2026

Source: Google

1.0

Worst service! Waited 30 mins for my order and nothing. People ordering after me would get their orders before me seems like they overlooked my order. Went inside to get a refund and that took another 20 mins. 1 staff member decided to leave while it was busy and another staff member was standing there doing nothing. Wouldn’t take order just standing there lost. Would highly avoid even with the traffic and construction around Vaudreuil. Drive the extra couple of minutes for the better service

Restaurant response

Response added on 7 Sep 2026

Hi Shawn, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Nicole Johnson (5 reviews)

6 Sep 2026

Source: Google

1.0

I waited for fifty (50) minutes to get my mobile order! Only 2 staff members were working and they did not know how to cook. It appeared that they were both new and didn't know what they were doing. I felt bad for them initially, but my patience wore thin when, after 30 minutes of waiting, I asked how much longer, as I had already been waiting 30 minutes. The young man said that there was nothing he could do because there were only 2 of them. In the meantime, they had served at least 15 other people in the time I was waiting. He walked around aimlessly while the young woman tried to learn how to make the food. I had to make several changes to my order because they did not have a working espresso machine for my chai tea latte (it got replaced by a cup of water! Then it got replaced with chocolate milk), iced tea (which got replaced with a Harry Potter drink), slow-cooked chicken wasn't available so I had to choose crispy, etc. Not to mention, we stopped there for a quick bite to eat in the car before continuing our road trip to drop my daughter off at university. We literally had to contact the residence to let them know we would be 45 minutes late. Unfair of the manager to put 2 new people in that situation. This was a beyond-frustrating experience.

Restaurant response

Response added on 7 Sep 2026

Hi Nicole, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Cam Johnson (66 reviews)

6 Sep 2026

Source: Google

2.3

Waiting an hour for four meals and forgot our drinks, then gave us water. Machines do not work, very understaffed. A family of three order after us, got their food eat and left, 30 minutes before us. Very disspointed

Restaurant response

Response added on 7 Sep 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

covid Corona (1 review)

6 Sep 2026

Source: Google

1.0

Yesterday, around 11 am, I ordered a sausage and bacon Farmer’s Wrap and found a strand of hair inside it. This is not the first time I’ve experienced poor hygiene and service at this location. About six months ago, I ordered a crispy chicken wrap and found a louse inside it. It was HORRIBLE and absolutely disgusting! After experiencing this twice, I will NEVER be buying food from this Tim Hortons again. 🤢

Restaurant response

Response added on 7 Sep 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Harry Bains (8 reviews)

5 Sep 2026

Source: Google

5.0

Good, fast and smiling.🙂

Restaurant response

Response added on 6 Sep 2026

Thanks Harry! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Eric (130 reviews)

31 Aug 2026

Source: Google

1.3

Why are there no French or English speaking people working there? Not asking for much! Je demande pas trop! Also, double check your orders, 3 times there and all 3 times, always mistakes. I also feel my donuts and Tim bits were yesterdays batch at 9am. Hard and chewy as opposed to soft and yummy!

Restaurant response

Response added on 31 Aug 2026

Hi Eric, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Matthew Thompson (11 reviews)

6 Aug 2026

Source: Google

1.0

Walked into management screaming at the entire staff at the front counter in front of all the customers. Very unprofessional!

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5 Aug 2026

Source: Google

1.0

Absolutely horrible, we went to the drive thru, the workers barely spoke English or French we order a Tim matin with bacon and they say that they don’t have bacon? Fine I order 2 hash browns THEY DONT HAVE IT EITHER anytime I do order I’ll be the only on there and they make me go park and I promise wait 30 minutes just to give the wrong order. Order a sandwich? U get a bagel with creamcheese bc that’s what we ordered right? 10 workers NON of them are doing anything productive this Tim’s is honestly horrible save urself 20 minutes and js take a 5 minute drive to the one on Harwood or boul de la gare much better there

Julie Lépine (21 reviews)

1 Aug 2026

Source: Google

1.0

I've never reviewed a Tim's before but this one is repeatedly so bad and slow that I can't not warn people. Avoid this location at all cost. EVERY. SINGLE. TIME. It's min 18min to get your WRONG order.

Restaurant response

Response added on 2 Aug 2026

Hi Julie, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Bizza Tul Musa (1 review)

12 Jul 2026

Source: Google

1.0

The bagel was burned and they didn't put any cream cheese in the bagel. It was so dry and me and my family were completely disappointed at this TimHorton. We are never coming back.

Restaurant response

Response added on 12 Jul 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

April Griffiths (2 reviews)

27 Jun 2026

Source: Google

2.0

Not clean and women’s restroom is out of order!

Restaurant response

Response added on 28 Jun 2026

Hello April, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

S S (10 reviews)

21 Jun 2026

Source: Google

5.0

Everytime we go there food is made well and out of all Tim hortons in vaudreuil they make the best coffee. Things have changed because past years it was a mess. Keep up good work

Restaurant response

Response added on 21 Jun 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Alexis (2 reviews)

7 Jun 2026

Source: Google

1.0

Weekend staff have absolutely no courtesy. They are always yelling and speaking in their language. We can discern that they don’t seem to take their work seriously.

Restaurant response

Response added on 8 Jun 2026

Hi Alexis, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Tirone Bell (5 reviews)

4 Jun 2026

Source: Google

1.0

Worst time hortons ive been in , drive thru sucks, you order a wrap, you pay, then the indian girl tells you to go wait 15 minutes!!! For a farmers wrap, they cant even talk English properly let alone talk french, worst place ever

Restaurant response

Response added on 4 Jun 2026

Hi Tirone, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care