Tim Hortons Café.

Zaid Safarini (5 reviews)

12 May 2026

Source: Google

5.0

Employees did a good job serving me quick

Restaurant response

Response added on 12 May 2026

Hi Zaid, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Karolane (1 review)

4 May 2026

Source: Google

5.0

Good place

Restaurant response

Response added on 4 May 2026

Thank you Karolane! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Cara McCallum (59 reviews)

25 Apr 2026

Source: Google

1.0

Worst location On Friday April 24 I was in the drive thru - the worker scanned my app once for payment and said it didn’t go through- scanned it a second time and said it didn’t go through. His supervisor came over and said that they have issues with it and they payments were not working. So then I paid with my debit card. After leaving, I checked my online banking and all 3 transactions went through. I went back and they told me there is nothing they can do because the owner isn’t there and they weren’t seeing the transactions. I showed them the charges and still no help. I called back this morning and they are saying the same thing. You are scamming your customers

Restaurant response

Response added on 26 Apr 2026

Hi Cara, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

ellaina talbot (31 reviews)

20 Apr 2026

Source: Google

1.0

They have the perfect location for people to go in every morning on their way to work. But the quality of the food, my God. Disappointing to say the least. Coffee taste like it’s watered down even the dark roast. They don’t understand your order. They make you repeat your order like 3 times because they’re going to fast and don’t listen. Just annoying.

Restaurant response

Response added on 20 Apr 2026

Hi ellaina, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Rupinder Kaur (1 review)

8 Apr 2026

Source: Google

5.0

I had good experience at this Tim hortons . Staff was polite and my order was accurate so I am giving 5 stars. Thanks team ❤️

Restaurant response

Response added on 8 Apr 2026

Thanks Rupinder! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Louis Godin (19 reviews)

21 Mar 2026

Source: Google

2.0

Limited choice, slow service and got the feeling we were disturbing them.

Restaurant response

Response added on 22 Mar 2026

Hello Louis, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Jacob (1 review)

19 Mar 2026

Source: Google

1.0

this tim’s sucks, nobody cares, nobody gets anything right, one lady today proceeded to forget my lettuce on purpose in my crispy chicken sandwich, so it was pure bread and chicken, so i sent it back, she threw a piece of lettuce in it and proceeded to make a fresh sandwich of mine for herself, i’ve gotten burned stuff, wrong stuff, undercooked stuff and even old stuff, never amazes me how every time i go it gets worse

Restaurant response

Response added on 19 Mar 2026

Hello Jacob, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Cadence Woods (1 review)

19 Mar 2026

Source: Google

1.7

careless, bad service, has no bakery 2 hrs before close, forgets items on purpose, rude to customers had many bad experiences with this tim’s

Restaurant response

Response added on 19 Mar 2026

Hello Cadence, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

mudit chawla (11 reviews)

4 Feb 2026

Source: Google

1.0

Pathetic staff

Restaurant response

Response added on 4 Feb 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Mike Eremut (29 reviews)

22 Jan 2026

Source: Google

1.0

Waited 10 minutes to get served nobody in store

Restaurant response

Response added on 24 Jan 2026

Hello Mike, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care