Tim Hortons

Bastien Chong (120 reviews)

25 Jan 2026

Source: Google

2.0

We ordered 2 drinks, 2 donuts and a muffin. They made a mistake in both drinks and the muffin. Had to wait to get the drinks redone and guess what, mistake again on a drink. Sometimes you want to be give a chance. They really deserve the bad reviews. Do better !!

Restaurant response

Response added on 25 Jan 2026

Hi Bastien, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Shaïna Luzincourt (3 reviews)

11 Jan 2026

Source: Google

1.0

Worst customer service ever. They always make mistakes. Not recommend to eat there.

Restaurant response

Response added on 11 Jan 2026

Hi Shaïna, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

dina (5 reviews)

5 Jan 2026

Source: Google

5.0

Nicest employees, the drive thru is so fast, I think I ordered paid and got my food within 2 mins max. Best timmies in the south shore

Restaurant response

Response added on 5 Jan 2026

Hi dina, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care