4.6
38 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Amir Masoud Oveissian
3 Apr 2026
Source: Google
1.0

I was in rush,vused drive through empty line and ordered a cappuccino and paid. Instead of serving at the window, they told me to move my car to the front side of the building. It took many minutes and I finally had to come out of my car and walk inside. 3 employees and there was only 1 customer sitting inside! They finally brought my order and I did not take it. I asked for a refund because my time was waisted a lot... The manager, Foad, or Faod, tried 5 times behind cash and could not issue a refund. I didn't gety coffee and had to rush. They stole both my time and money! I bet when the service is a miserable as such the hygene and the quality of food is much worse. No wonder there was only 1 customer inside.... Be careful where you choose to buy your daily snacks and coffee. It wasn't my 1'st time there, but definitely my last....

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Apr 2026
Hello Amir, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Morgane Bienvenue
22 Mar 2026
Source: Google
4.0

Bad customer service, they make you sound stupid for asking something different. I asked for a wrap bacon but changed my mind of the bread wanted a croissant instead. Dude made me bad attitude saying it was a tim matin and then asked me what meat , which I already specified before. No smile, only attitude.

Service
Cooking
Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Hello Morgane, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Laurence Kozel
25 Feb 2026
Source: Google
5.0

Super service, served in less than a minute and the food was so fresh! Thank you

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Feb 2026
Thanks Laurence! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Charles
20 Feb 2026
Source: Google
5.0

Service A1 faouad #1

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Feb 2026
Hi Charles, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Noemie Larose
28 Jan 2026
Source: Google
5.0

Super

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Jan 2026
Hi Noemie, We are so glad you enjoyed your visit to Tim Hortons! Thank you for leaving such a great review, we'd love too hear more about what made your visit special. Warm regards, Tim Hortons Guest Care
Photo of Ella Mckinnon
3 Jan 2026
Source: Google
5.0

The girls who served us were soooooo nice. Gracias ☺️

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Jan 2026
Hi Ella, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 07:00 - 18:00
  • Monday 05:00 - 20:00
  • Tuesday 05:00 - 20:00
  • Wednesday 05:00 - 20:00
  • Thursday 05:00 - 20:00
  • Friday 05:00 - 20:00
  • Saturday 06:00 - 19:00

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