Tim Hortons

Sameer Hashim (4 reviews)

17 May 2026

Source: Google

1.0

One of the worst Tim’s you can ever go first of all they gave me half iced cap and after that they don’t add the espresso shots one of the worst Tim and experience of my life

Restaurant response

Response added on 17 May 2026

Hello Sameer, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

ebtesam shehata (1 review)

15 May 2026

Source: Google

5.0

Fast

Restaurant response

Response added on 17 May 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Bastien Chong (122 reviews)

10 May 2026

Source: Google

2.5

There is an issue with the Tim Hortons, the drive wait time is ridiculous. 15min to get 3 coffees… There is a google review QR code on the windows that doesn’t even work.

Restaurant response

Response added on 11 May 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Samvel Ter Simonyan (90 reviews)

3 May 2026

Source: Google

2.0

Keep an eye on the screen as you order, or get a completely wrong stuff.

Restaurant response

Response added on 3 May 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Javier (55 reviews)

23 Apr 2026

Source: Google

4.0

I love coffee for that always Tim

Restaurant response

Response added on 23 Apr 2026

Thank you Javier! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Simon Roy (8 reviews)

20 Apr 2026

Source: Google

1.0

Pire service ever!

Restaurant response

Response added on 20 Apr 2026

Hi Simon, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

smurfboo55 (26 reviews)

19 Apr 2026

Source: Google

1.0

Don't waste your time at this location....slowest service ever....

Restaurant response

Response added on 19 Apr 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Simi Gittas (3 reviews)

11 Apr 2026

Source: Google

1.0

Around 9-9:30 am. Rudest service ever! Placed an order at the drive-thru and was treated horribly, even laughed at my French (even though I tried my best). Got our order wrong too. Please avoid this Tim Hortons and go to another one.

Restaurant response

Response added on 11 Apr 2026

Hi Simi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Yosh (33 reviews)

13 Feb 2026

Source: Google

3.0

No more comments

Restaurant response

Response added on 14 Feb 2026

Hi, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Alex Dore (16 reviews)

7 Feb 2026

Source: Google

1.0

Garbage

Restaurant response

Response added on 8 Feb 2026

Hello Alex, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Elliott Sarault (6 reviews)

31 Jan 2026

Source: Google

1.0

Late to open or doesn’t wanna take order either way I guess I’ll go to McDonald’s

Restaurant response

Response added on 31 Jan 2026

Hi Elliott, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Lisa Risa (14 reviews)

29 Jan 2026

Source: Google

2.3

I ordered a medium french vanilla and a fruit explosion muffin. Simple. I got my coffee right away and it was perfect. One of the cashiers asked me if I got my muffin yet and I said no. She then ignored me for a solid 15-20 minutes as I was standing there waiting for it. It was fairly busy but all it takes is maximum 10 seconds to grab it and put it in a bag to hand over to me. I finally got the attention of someone else behind the counter to get it for me and he immediately got it. I shouldn't have to wait 15 minutes to get a muffin! It should be given to me as my transaction is processing. Coffee is great but service sucks!

Melanie Desrosiers (12 reviews)

25 Jan 2026

Source: Google

1.0

Terrible service, terrible food et the manager does not have any skills in costumer service!

Restaurant response

Response added on 25 Jan 2026

Hello Melanie, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care