Tim Hortons

Simi Gittas (3 reviews)

11 Apr 2026

Source: Google

1.0

Around 9-9:30 am. Rudest service ever! Placed an order at the drive-thru and was treated horribly, even laughed at my French (even though I tried my best). Got our order wrong too. Please avoid this Tim Hortons and go to another one.

Restaurant response

Response added on 11 Apr 2026

Hi Simi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Yosh (33 reviews)

13 Feb 2026

Source: Google

3.0

No more comments

Restaurant response

Response added on 14 Feb 2026

Hi, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Alex Dore (16 reviews)

7 Feb 2026

Source: Google

1.0

Garbage

Restaurant response

Response added on 8 Feb 2026

Hello Alex, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Elliott Sarault (6 reviews)

31 Jan 2026

Source: Google

1.0

Late to open or doesn’t wanna take order either way I guess I’ll go to McDonald’s

Restaurant response

Response added on 31 Jan 2026

Hi Elliott, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Lisa Risa (14 reviews)

29 Jan 2026

Source: Google

2.3

I ordered a medium french vanilla and a fruit explosion muffin. Simple. I got my coffee right away and it was perfect. One of the cashiers asked me if I got my muffin yet and I said no. She then ignored me for a solid 15-20 minutes as I was standing there waiting for it. It was fairly busy but all it takes is maximum 10 seconds to grab it and put it in a bag to hand over to me. I finally got the attention of someone else behind the counter to get it for me and he immediately got it. I shouldn't have to wait 15 minutes to get a muffin! It should be given to me as my transaction is processing. Coffee is great but service sucks!

Melanie Desrosiers (12 reviews)

25 Jan 2026

Source: Google

1.0

Terrible service, terrible food et the manager does not have any skills in costumer service!

Restaurant response

Response added on 25 Jan 2026

Hello Melanie, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care