Tim Hortons

Maria Mora (9 reviews)

14 May 2026

Source: Google

2.0

They often get the order wrong!! This morning we ordered coffee and vanille française - the coffee was timid and the vanille française was without the requested shot of espresso!! They used to be good, but maybe they had a change of personnel or manager and they are no longer good

Restaurant response

Response added on 14 May 2026

Hi Maria, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Ismail Rida (26 reviews)

9 May 2026

Source: Google

5.0

Friendly staff

Restaurant response

Response added on 9 May 2026

Hi Ismail, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Lord Eurel (911 reviews)

30 Apr 2026

Source: Google

3.0

Good enough but flavor is bland and not to the standard of most tim hortons

Danaelle S Napoléon (3 reviews)

25 Apr 2026

Source: Google

5.0

Wow🤍

Restaurant response

Response added on 26 Apr 2026

Thank you Danaelle! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Orlo Zourof (67 reviews)

4 Apr 2026

Source: Google

5.0

Good coffee and service

Restaurant response

Response added on 5 Apr 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Marcus Vouzan (22 reviews)

1 Apr 2026

Source: Google

1.0

Spoiled cream 🤢

Restaurant response

Response added on 1 Apr 2026

Hi Marcus, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Sarmina Lolas (146 reviews)

16 Mar 2026

Source: Google

5.0

Loved their latte Bagel sandwich Thank you for letting me use ur washrooms

Restaurant response

Response added on 16 Mar 2026

Hi Sarmina, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

dorothea kessler (7 reviews)

20 Feb 2026

Source: Google

2.0

Almost always get the orders mixed up or I complete, the morning team lead shouts all the time after the staff and humiliated tge employees in front of customers. I am done with this one, even if it is within walking distance. It's UNPLEASANT AND ARGUMENTATIVE EVERY TIME

Benjamin Carpenter (1 review)

6 Feb 2026

Source: Google

1.3

So it took like 40 min 4 a coffee

Restaurant response

Response added on 8 Feb 2026

Hello Benjamin, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Sarah Mason (18 reviews)

6 Feb 2026

Source: Google

5.0

Yesterday I asked for a bagel with cream cheese and sausage in it. They forgot my sausage. I was alittle upset but ate it. Today Joel can on the speaker and recognized my voice and apologized they realized that I didn’t get the right bagel yesterday. He said I will make you a replacement! WOW! 🤩 this is taking care of your guest. I felt appreciative. Good work 5star guys.

Restaurant response

Response added on 7 Feb 2026

Thanks Sarah! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Wilhem The Third The Second (1 review)

2 Feb 2026

Source: Google

4.7

Amazing workers! She made my day! ❤️❤️🇮🇱🇮🇱🇮🇱✡️🕍✡️🧐🕍💎✡️😔🙏💣💣💣

Restaurant response

Response added on 2 Feb 2026

Thanks William! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Stamatia Kastanas (48 reviews)

6 Jan 2026

Source: Google

1.0

I received an e-gift card from my company and the cashier did not accept it. She even asked me " what is that " when I presented her a printed copy. I would like management to get back to me as I drove to your location and left with nothing.

Restaurant response

Response added on 6 Jan 2026

Hello Stamatia, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care