Tim Hortons

Benjamin Carpenter (1 review)

6 Feb 2026

Source: Google

1.3

So it took like 40 min 4 a coffee

Restaurant response

Response added on 8 Feb 2026

Hello Benjamin, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Sarah Mason (18 reviews)

6 Feb 2026

Source: Google

5.0

Yesterday I asked for a bagel with cream cheese and sausage in it. They forgot my sausage. I was alittle upset but ate it. Today Joel can on the speaker and recognized my voice and apologized they realized that I didn’t get the right bagel yesterday. He said I will make you a replacement! WOW! 🤩 this is taking care of your guest. I felt appreciative. Good work 5star guys.

Restaurant response

Response added on 7 Feb 2026

Thanks Sarah! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Wilhem The Third The Second (1 review)

2 Feb 2026

Source: Google

4.7

Amazing workers! She made my day! ❤️❤️🇮🇱🇮🇱🇮🇱✡️🕍✡️🧐🕍💎✡️😔🙏💣💣💣

Restaurant response

Response added on 2 Feb 2026

Thanks William! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Stamatia Kastanas (48 reviews)

6 Jan 2026

Source: Google

1.0

I received an e-gift card from my company and the cashier did not accept it. She even asked me " what is that " when I presented her a printed copy. I would like management to get back to me as I drove to your location and left with nothing.

Restaurant response

Response added on 6 Jan 2026

Hello Stamatia, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care