Unfortunately, one or two of the employees don't know how to talk to customers. They are also extremely indifferent towards customers.
Service
Cooking
Atmosphere
Restaurant response
Response added on 3 May 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care