Coffee is all ways disgusting! Tried telling them they don't care..... Don't think they have ever calibrated thier machines🤦 worst Timhortons from Sherbrooke to Montreal
Review summary
What guests say about Tim Hortons
Reviews are mixed, with an average rating of 3.0/5. Several customers mention fast, friendly service that is sometimes greatly appreciated, while others report order mistakes, long wait times, and a lack of professionalism. Quality seems inconsistent from one visit to the next, with some very positive comments and others very negative about freshness and cleanliness.
Summary based on 12 reviews.
Reviews / Ratings for Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 23 Apr 2026
Hello Alexandre,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care
Got there for a donut no left at 6pm . I asked if they had some coming and he knight and said no. I asked for 20 donut holes and he gave me only 10. Very disappointed they were very dry
Service
Cooking
Atmosphere
Restaurant response
Response added on 17 Dec 2025
Hi Donna, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
Dining room
- Sunday 06:00 - 21:00
- Monday 05:00 - 21:00
- Tuesday 05:00 - 21:00
- Wednesday 05:00 - 21:00
- Thursday 05:00 - 21:00
- Friday 05:00 - 21:00
- Saturday 06:00 - 21:00
Features
Services
Cooking Kinds
Atmosphere Kinds
Online Services
Missing information?
Help us improve this restaurant profile.
Update the profile