Tim Hortons
Tim Hortons 508 QC-131, Notre-Dame-des-Prairies
Review summary

What guests say about Tim Hortons

Reviews are very mixed, but several customers point to slow service, order mistakes, and inconsistent management. Some also mention food being served cold, poorly prepared, or incomplete, which comes up often in the negative comments. On the other hand, others appreciate the friendly staff, cleanliness, and quick service with good sandwiches, coffee, and breakfast. Overall, the experience seems to vary depending on the time and the team.

Summary based on 16 reviews.
2.9
19 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Kam
26 Jul 2026
Source: Google
1.0

Waited 30 minutes inside for 2 ice caps, paid, just to be told the machine is broken. Issued a refund but overall massive mismanagement.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Jul 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

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