Always excellent service with friendly and welcoming staff. The steak was amazing—served with a generous variety of vegetables, not just the usual carrots or peppers. This time, it included rapini, beets, asparagus, mushrooms, green beans, and peppers. Everything was cooked to perfection. I’d definitely return just for this dish! As for the burger, it never disappoints.
What guests say about The Keg Steakhouse + Bar - Pointe Claire
Most reviews highlight good-quality food, especially the steaks, prime rib, and side dishes, with a menu seen as varied and generally well executed. The service is often described as attentive, professional, and friendly, and the atmosphere as pleasant, sometimes intimate and elegant. However, a few customers mention high prices, disappointing portions at times, missed cooking temperatures, and service that can sometimes be slow or inconsistent. If you're looking for a popular steakhouse for a special outing, the place seems reliable, but it's not always the best choice for value for money.
Reviews / Ratings for The Keg Steakhouse + Bar - Pointe Claire
We were celebrating a 90th birthday. The appetizers were very good but thats all that was good. The steaks and salmon were awful. The ceaser salad was bizarre. It had crumbs all over it. I nearly choked on it. I paid for 6 of the 15 people and I might as well have flushed the money down the toilet. Never again. Honestly McDonald's was better than this.
After quite a long time, we finally came back to The Keg West Island for dinner to celebrate my husband’s birthday. We shared the New York Striploin, Prime Rib, and Lobster Tail dinner — everything was delicious and cooked perfectly. Even our 14-year-old son was very impressed and left happy 😊 Our server was super friendly and attentive, and he even looked like a Spanish PGA player, which our golf-loving family found pretty funny. He also surprised us with a complimentary birthday dessert, which was such a nice touch. Great food, great service, and a really nice atmosphere. We’ll definitely be back!
Love their steak and baked potatoes.
Had a disappointing visit today at 16:00. Even with only two tables occupied, the service was very slow—40 minutes for appetizers and another 20 for the entree. To start, my Caesar was so packed with ice I could barely get a sip—there was hardly any room left for the actual drink. The biggest letdown, however, was the prime rib. While the plate was warm, the meat itself was completely cold. After waiting over an hour to eat, I didn’t want to risk another long delay by sending it back. Instead, I had to box up a premium meal just so I could microwave it and eat it hot in my hotel room. Truly a letdown.
Excellent service. Took quite some time to get our food. Mac and Cheese was blah. Fries are majorly under seasoned. For the price, it truly didn't impress me much and I wouldn't go back.
Everything was fabulous! From the food, to the service to even the washrooms cleanliness! The Keg has always been a great choice! This location in particular is wonderful!
Great service, food was amazing
We dine here several times a year - almost monthly . The steak is always perfectly cooked and seasoned, as are their sides . We love their fresh bread, prime rib, risotto, Brie appetizer, salads, chicken, sliders, calamari… their menu is fantastic. Great selection of wines and cocktails, bartenders are fantastic . The service is impeccable - all the waitstaff is extremely knowledgeable, friendly , passionate about food and they really add to the dining experience as much as you wish to interact with them. Professional and keen on providing excellent service. Every time we ask them for a suggestion they are right. If ever we don’t like a dish, they replace it no problem. They take allergies seriously and the manager comes to speak with guests about their allergies. We recently had Nadia as our server and she was fantastic! The fact that many of the servers have been working here for over 5, some even 10 years, proves it’s a well managed restaurant. I love the ambiance here too - from the fireplace as you walk in, to the bar and the dining room. Classy, chic with warm and cozy lighting and music. Great for many occasions - date night, family celebrations, a business lunch or 5 à 7. I always enjoy dining here. Highly recommend!
Great food and service
Service here is pretty good, no complaints. Atmosphere is fine as well. Nice dining experience. The steak I find too salty. When I order a steak I want to taste the newest, not really the spice. I felt like I had to drink an excessive amount of water to compensate for the salt. I'd go back to try something else, but most likely not the steak again.
One of the best Keg restaurants I have been to. Food & atmosphere very good. We had an amazing server, Charley. She was very knowledgeable.
If I could give 10 stars to service, I would have. We were a party of four wanting to enjoy a good steak with a good glass of wine. We just walked out of Baton-Rouge because we sat for 30 minutes totally invisible to staff, not even being served a glass of water. I called in and I was guaranteed at table at The Keg. From the moment we walked in, the ladies at the reception were courteous and charming. We were accompanied to our table. When I asked where to hang our coats, the same lady came to our table, took our coats and checked them in the vestiaire, bringing back the checking coupons. I believe our waiter was Dylan. He quickly introduced himself, offered us water, answered our questions about the wine choice and the meat cuts, made recommendations, in summary, excellent service. There was the lady helping them like maybe a supervisor or something, when she noticed I loved their ginger sweet sauce that comes with the calamaries, she brought more to the table and got me extra to take home with me. Needless to say our meal was excellent, meat cooked to perfection according to each one’s desire. The ambience was smart casual, family gatherings, friends reunions, some couple enjoying time in a tête-à-tête mood and the hockey game was on without being overwhelming. We arrived at 5pm, left around 8:30pm and we didn’t see time go by. We spent a very nice late afternoon/early Sunday evening. Thank you The Keg! Thank you all the staff members we interacted with tonight: you are gems.
I recently dined at The Keg Steakhouse + Bar Pointe-Claire and unfortunately left disappointed with the overall experience. Our group arrived with two additional guests, and while I understand space constraints can happen, the situation was not handled well. The manager, Luis, assured us he would bring over an additional table once one became available, but he never returned or checked in with us again throughout our three-hour visit. This lack of follow-through felt unprofessional and not reflective of strong hospitality standards. Service throughout the evening had several oversights. Our server seemed rushed when taking orders, and the guest of honor was the only one left without a drink initially, which set the tone early on. There was also little to no engagement in terms of suggesting appetizers or desserts, which contributed to a transactional “get them in, get them out” feeling rather than a welcoming dining experience. That said, the food itself was excellent and met expectations, which makes the service shortcomings even more noticeable. Having spent 30 years in hospitality, I know how important it is to create a memorable experience for guests—especially when challenges arise. With rising dining costs, service and attention to detail are what truly set a restaurant apart. Unfortunately, that element was lacking during this visit. I hope improvements are made, as the food quality is certainly there—but the overall guest experience needs to catch up.
Wow! Honestly the best and most professional and classy waiters and hosts I’ve had at any Montreal restaurant! They are so polite and friendly! So welcoming! And the food is fantastic too and so is the interior! It’s actually inexpensive in price when you consider all that! My new favourite restaurant for sure!
Awesome ! Our server Ashley was very nice Awesome! Grazie Fred ..... very well severed and pleasent
We go to the Keg quite often but this visit was disappointing to say the least. We went to celebrate my birthday . Unfortunately steaks were medium well, instead of medium rare! In short looking for a new steakhouse. Suggestions are welcomed
Food is always consistent and delicious, staff is friendly and accommodating.
Had an amazing evening at The Keg Pointe-Claire—easily the most impressive Keg location I’ve visited. We kicked things off with the calamari, which was perfectly done, and moved on to the steaks… absolutely spot on. Every bite delivered. A special shoutout to our waitress Maddie and the manager Marina, who both went above and beyond to make sure everything was flawless. Service like that makes all the difference. Already looking forward to coming back.
Pte claire tonight. Server Maddy. Pleasant personality great service. Made our evening extra special. Thank you Maddy
5 Star steak house and more...great service plenty of parking, great bar too.
Great atmosphere and quality food. Good menu. Attentive wait staff . Free parking . Accessible for challenged people. Reservations recommended as this is a popular eatery . Dinner for two with wine $190 plus tax.
Delicious! And very good service as well. They did take a bit long to bring the cake in but it’s fine.
Big family outing including 3 kiddos six and younger who, at the end of dinner, went: "Aw, is it over?" Service and food spot on.
From start to finish, The Keg PC never disappoints. Our hostess Mikaela was lovely and professional….our server Sean was knowledgeable, friendly and quite entertaining. Always recommend this place for a wonderful dinner out or simply a 5 à 7.
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Opening hours
- Sunday 12:00 - 23:00
- Monday 16:00 - 23:00
- Tuesday 16:00 - 23:00
- Wednesday 16:00 - 23:00
- Thursday 16:00 - 23:00
- Friday 16:00 - 00:00
- Saturday 12:00 - 00:00
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