4.4
132 evaluations
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Review summary

What guests say about The Keg Steakhouse + Bar - Laval

The Keg in Laval is often appreciated for its attentive service, pleasant atmosphere, and well-cooked steaks. Several customers also highlight the quality of the food and successful experiences for special occasions. That said, a few reviews mention delays, reservation mistakes, and occasional inconsistency in quality, especially for certain cuts and dishes. If you're looking for an elegant steakhouse with generally strong service, it's worth considering, but there can be differences from one visit to the next.

Summary based on 103 reviews.

Reviews / Ratings for The Keg Steakhouse + Bar - Laval

Photo of Shane Bradford
30 Jan 2026
Source: Google
4.0

Typical keg visit; decent beef and service. Nothing bad to say.

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Photo of Mirna Chemaly
25 Jan 2026
Source: Google
3.0

For my first time at the Keg i was expecting an unforgettable experience but it wasn't the case! I was there with my husband for his birthday and booked in advance at 8h30 but was not seated until 8h55 after waiting with more than 30 people at the entrance, and asking why the delay. The music was nice and the waiter Nick was amazing but i was very disappointed with the food, starting with the presentation that was way far from what i was expecting at a steakhouse like this one, yes the meat was good but asking for sauce for it ( which i heard many customers next to us do too) they charge you 3$ when u r paying way more than the plate deserves, on the other hand the vegetables and the fries were on top of each other, the mushrooms sooo tiny that u almost can't hold the with the fork. It was a very disappointing experience and I'm surely not going back!!

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Photo of Amer Azzizi
22 Jan 2026
Source: Google
5.0

Good food friendly restaurants and stuff clean and nice atmosphere

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Photo of Tarek Abou Chab
20 Jan 2026
Source: Google
5.0

Excellent service by Nathan, took the rib steak with Chicago sear. One of the best steaks you can eat. Totally recommend this place!

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Photo of Holly Mullen
15 Jan 2026
Source: Google
4.7

Amazing service, incredible meal. Every dish was fantastic!

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Photo of Lina Lang
10 Jan 2026
Source: Google
5.0

I visited The Keg in Laval on January 9, 2026, with a family table of five to celebrate a very special occasion: a joint birthday for both my father and grandfather. This was my first time dining at The Keg, and it absolutely did not disappoint. We ordered the 14 oz Prime Rib and three of the 18 oz New York Striploins + black pepper chicken. The food was to die for, the spices were spot on, and everything was cooked to a perfect medium-rare. However, the highlight of the evening was undoubtedly the service. It has been a long time since we’ve experienced hospitality like this. We were served by Jean Michelle, who was an absolute professional. He was kind, articulate, smiling, and offered excellent menu suggestions. He was also wonderful with the kids at the table, which made the evening so much more relaxing. His attention to detail was unmatched; our water glasses were never empty, and he picked up on the fact that we were celebrating birthdays without us having to make a big deal of it. He surprised us by bringing out a cake, which was such a thoughtful touch. If you are going to the Keg in Laval, I highly suggest asking for Jean Michelle. He levels up the dining experience completely. Thank you for a wonderful night!

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Photo of Jason Cadieux
8 Jan 2026
Source: Google
4.0

Good , consistent whish for more new items. 1 star less because the new chicken dish not great

Photo of King Beng
8 Jan 2026
Source: Google
3.0

For a fancy & expensive restaurant, the service should be memorable. However it was not great. The server wasn’t that friendly nor smiling (although he has no choice) & was shouting. At the other tables I don’t hear him that loud when taking orders. Your server should learn how to properly handle & speak nicely when trying to explain to us that outside foods was not allowed (for allergy reasons). Not like making us seem that we were not welcome all together. Bad experience overall for a birthday event. A revised in training is appropriate. Try to avoid this server (David) to not ruin a good meal.

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Photo of Ali Sadeghi
4 Jan 2026
Source: Google
4.0

I really like this restaurant. It has a warm, inviting atmosphere, the staff are friendly, the ingredients are fresh, and the steak is delicious.

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Photo of Chris R
2 Jan 2026
Source: Google
4.3

The Keg is always top notch, you pay a premium price but it is always fantastic!! My favorite location is Place Ville Marie but this is by far the next best location.

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Photo of Angelo Sugar for your ears
1 Jan 2026
Source: Google
5.0

Excellent everytime I go. Fantastic food and service.

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Photo of Stephen Sanderson
1 Jan 2026
Source: Google
5.0

Excellent choice for the first date, friendly staff, our server was Excellent, the Steaks were cooked to perfection, My date was very impressed with The Keg.

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Photo of nadia0466
1 Jan 2026
Source: Google
5.0

Was there for NYE, perfect meat, perfect ambiance, great service (thank you Sylvie DC) what else can you ask for. 💯

Photo of Denis Kivetos
29 Dec 2025
Source: Google
5.0

The manager is incompetent The manager was not helpful at all with an issue i had after purchasing some gift cards. It could've been an easy fix but I guess not She couldve easily kept the client happy but chose not to

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Photo of Nicholas Quintillan
29 Dec 2025
Source: Google
1.0

Awful. Save your time and money. We came here on a Monday night at 5:30. The restaurant and bar were busy. We sat at the bar (the only quickly available space.). The server/bartender took upwards of five minutes to even acknowledge us even though we were a foot or less away and quite obvious. Taking the order was tedious and within ten minutes still didn’t even have beverages. The staff were casual and nonchalant even though it was clearly busy. There are a dozen restaurants near by. Very unacceptable. We walked out before getting drinks nearly twenty minutes after we sat down. A complete waste of time. We went down the street and had a fantastic $300 dinner.

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Photo of Abdallah Haddad
28 Dec 2025
Source: Google
5.0

The perfect restaurant. Best in Quebec

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Photo of Vahe Chahinian
23 Dec 2025
Source: Google
2.3

I have always had a great experience whenever I got to the keg. However last night the service was really lacking. We were a group of 12 people and we had reserved the room upstairs at 845 pm. We had to book a late time slot since we wanted that room. When we got there at 830 the room was given away already. If we had known we would not be sitting in the room we could have booked an earlier time. We were given sparkling wine for that mistake. Then they sat us at 910, which made things worst since now instead of sitting at 845 which was already late we were sitting at 910. The food was great as usual. Towards the end we all ordered desserts and everyone got theirs except for me. After waiting a while I told the waiter, he apologized and he told me it's on house. It was a nice gesture and I thanked him for it. However in the end he charged me anyway. I didn't say anything since we wanted to leave because it was very late. This is really not the service I expected at the price that we are paying.

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Photo of Steven Bastien
18 Dec 2025
Source: Google
5.0

Outstanding service and hospitality !

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Photo of Antonio Molino
16 Dec 2025
Source: Google
5.0

Service was awesome. Cassandra went above & beyond to make my wife's birthday supper great.

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Photo of Deepchill C
8 Dec 2025
Source: Google
4.7

All good, food was awesome (except 1 steak that was real tough, but they replaced it), service top notch, nice atmosphere.

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Photo of Rock 88
8 Dec 2025
Source: Google
2.0

Visited The Keg in Laval and was shocked by how poor the food and service were. • The chicken was overcooked, dry, and barely edible. • The salad wasn’t fresh — wilted, tasteless, and looked like it sat out too long. • The restaurant was almost empty, yet service was slow and inattentive. • Overall value and quality felt closer to McDonald’s levels, not a steakhouse. For the prices they charge, this was unacceptable. Definitely not coming back until major improvements are made.

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Photo of alice delice
4 Dec 2025
Source: Google
1.3

what an unpleasant dinner we had!!! we love meat but we don’t love raw meat. the server could have told us the cote de bœuf was a raw piece of meat! Marinated and grilled they said… there was nothing grilled about our cuts unless they grill a giant piece and then cut it. We came here to celebrate a special day and enjoy grilled meat we ended up really disappointed… also, there was no flavour an all so I don’t get the “marinated” thing.

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Photo of skittles red
29 Nov 2025
Source: Google
1.0

As someone who has been coming to The Keg for years, I expected a lot more respect and accommodation. Instead, the service was extremely unpleasant. My conversation with Marguelaine was one of the most unaccommodating customer service experiences I’ve had. Very disappointing for a place I’ve supported for so long.

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Photo of Georgia 4327
29 Nov 2025
Source: Google
1.0

I’m really upset with The Keg. I go there all the time, and I decided to go for my birthday thinking it would be enjoyable like always. Instead, the staff was very unpleasant, and they made no effort to accommodate anything I asked. My interaction with Marguelaine honestly ruined the experience. It’s really not fun to give my money to a place that treats returning customers this way. I expected better.

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Photo of Tafari Clayton
26 Nov 2025
Source: Google
4.7

Great service and very attentive to detail. When they checked to see if everything was okay, I mentioned that while the meal was fine, the steak wasn’t exactly to my taste. The waiter (Nico) genuinely wanted me to enjoy my dinner and brought me a new one, would love to have him work at our restaurant. The manager then stopped by to make sure the replacement was perfect. Truly excellent service—I’ll definitely be back. Thank you for a wonderful evening!

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Opening hours

Dining room
  • Sunday 16:00 - 23:00
  • Monday 16:00 - 23:00
  • Tuesday 16:00 - 23:00
  • Wednesday 16:00 - 23:00
  • Thursday 16:00 - 23:00
  • Friday 16:00 - 00:00
  • Saturday 16:00 - 00:00

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