The Keg in Laval is often appreciated for its attentive service, pleasant atmosphere, and well-cooked steaks. Several customers also highlight the quality of the food and successful experiences for special occasions. That said, a few reviews mention delays, reservation mistakes, and occasional inconsistency in quality, especially for certain cuts and dishes. If you're looking for an elegant steakhouse with generally strong service, it's worth considering, but there can be differences from one visit to the next.
Great service, great Staff, good food, nice atmosphere
My steak was cooked perfectly, the sauce and potatoes are good as well !
Waw the food is absolutely amazing, cooked to perfection and the seasoning was delicious! The vibe is classy but cozy and everything is clean & organized. 10/10 would recommend for a date, celebration or family gathering!
Great food! My order got mixed a bit but I was happy the way it came! My family loved it.
Great selection of food and cocktails. Very professional service, Sea Bass was fantastic....at the Keg!
Excellent service from the Guest Service Manager : Laurence Bouthillier Lemire 🌟
Great food and wine. They do have English menu if you ask.
Absolutely amazing. Food, ambiance and service matches Dubai but with much less cost. Shout out to our attendant the very sweet ISABELLE who was so attentive to details, funny and so helpful!! Thank you Isabelle for making our evening so special!
Had a business dinner here, server was excellent. Food was good, as expected. Server was able to work smoothly between French and English, will be back. Thanks
I’ve been coming to The Keg for years because it’s one of those classic restaurants that’s always consistent, great food, great atmosphere, and always reliable. But this last visit was on another level thanks to our server, Niko. Truly some of the best service I’ve ever had anywhere. Attentive, personable, professional, and made the whole experience feel special from start to finish. It’s rare these days to come across service that genuinely stands out, and Niko absolutely did.
Chris the manager at Laval gave us excellent service on Wednesday May 27, 2026. We had a slight issue with my wifes steak and Chris right away took great care of the situation without a hesitation. Shout out to Chris. Thats customer service. Thanks Brendan and Carole.
Very nice place. Beautiful food. You get what you pay for.
Went on a date, we sat at the bar because we had no reservations and it was peak supper time. I got a New York steak recommended by the server with a side of baked potatoe. It was delicious and cooked to perfection. I also got a Moscow mule and it was well made. The ambiance was dimmed and cozy. And the servers were kind and helpful. A delightful experience ✨
Had a great experience at The Keg. The bifteck du côte was amazing, perfectly cooked and full of flavor. The cheesecake was also excellent. We started with the calamari, but unfortunately can’t say the same — it was a bit dry and the sauce served on the side was not very good. On the positive side, the service was amazing and they also have a very good wine selection. Overall, still a great experience.
My wife and I have been frequent customers of the Keg Laval for years, and it has always been one of our favorite places to dine almost on a weekly basis. Unfortunately, we’ve recently taken a bit of a hiatus because our last few experiences have involved noticeably poor service, something that feels very unusual and disappointing for a restaurant like The Keg. Tonight’s experience unfortunately confirmed those concerns. To begin with, we specifically reserved seating in the restaurant section, yet were seated on the bar side instead. While we aren’t the type to make a fuss or complain on the spot, it was still disappointing, especially considering that every poor experience we’ve had lately has happened when seated outside the main restaurant section. After being seated, we ordered sparkling water and received only one glass initially. A second glass eventually arrived much later, but even then the waiter never actually served or poured the water for us. When it came time to order, I chose the prime rib with a side of crab legs. From the moment we placed our order, our main waiter essentially disappeared. Not once did he return to check on us, ask how the meal was, offer bread, refill drinks, or provide any level of attentiveness you would normally expect from The Keg. When our mains arrived, the crab legs were missing entirely, despite melted butter already being placed on the table. Again, nobody came by to check on us or notice the issue. By the time we had completely finished our steaks, I had to flag down another waitress to explain that the crab legs never arrived and that at that point they were no longer necessary. The most disappointing part is that the food itself was still good, but the service experience completely overshadowed the evening. The Keg used to feel like a classy, dependable restaurant where you were guaranteed both excellent food and exceptional service. Lately, however, there seems to have been a serious decline in consistency and attentiveness. After tonight’s experience, unfortunately, I don’t see myself returning anytime soon.
Honestly the best place I have discovered since a long time! Staff are super kind and they make you feel special, called for a reservation and Lucas the receptionist was a sweetheart to help find us the best seats for the game, and the waiter Nico I think(?) was over the top!! really enjoyed our dinner.
We were served by Hana, she was amazing. I took bifteck de cote, mango smoothie and wine. Everything was delicious.
Food was okay overall for a family of four. Both kids had the pasta — it was just okay. My wife had the salmon and enjoyed it. The Caesar salad was simple but good, although the added chicken portion was very small and unfortunately quite dry. She also enjoyed her spritz, but the white sangria was not great. On a positive note, our waitress was very kind and friendly.
Another great Keg experience. I've been to this one a few times now and the service is consistently great. They take care of you like an upscale establishment should. Never disappointed.
We went to celebrate our wedding anniversary and unfortunately had a very disappointing experience. From the moment the waiter arrived, we mentioned we were very hungry and even ordered an appetizer just to have something while waiting. We were served bread, but the wait for everything else was extremely long. We didn’t complain, but when the manager came to apologize, she explained the delay by saying they usually wait for guests to finish their bread and appetizer. We were actually saving the bread to eat with our main meal, so that explanation didn’t make sense. The food did not make up for the wait. My dish had a small piece of fish with shrimp and scallops, all overly soaked in oil. My husband’s prime rib was tasteless and nothing like what we’ve had at other locations. We’ve always known this restaurant for its quality, but this location did not deliver. In fact, we left still unsatisfied and ended up going elsewhere to eat. While we appreciate that the manager offered a glass of wine, it didn’t make up for the experience or the high price for the quality received.
Went to The Keg last night and had a really good experience. The food was great, but the service from our waitress Pamela was what stood out most. She was very attentive and always smiling. She made us feel really comfortable and welcome, and her positive attitude honestly made the dinner even more enjoyable. Great service overall and definitely a big reason why we’ll come back.
Camilo is the reason we keep coming back to The Keg! Truly a gem. Amazing service, great atmosphere, and the steak is always cooked to perfection. It’s become our go-to spot these past few months. You can’t go wrong here!
The service and experience were fantastic. Jess and Arthur were Great. Jess went above and beyond checking in ingredients for our dietary restrictions. Thanks again!
Our waiter Silvie was more than excellent, we had an amazing time
Overall very good Staff is nice and food is great Sometimes clients are a bit loud
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