Review summary

What guests say about Thaï Express

Thai Express in Quebec has a low average rating, and the reviews are very mixed. Several customers complain about wait times, incomplete or poorly prepared orders, as well as service that is sometimes abrupt. However, a few people did appreciate the speed on certain occasions, the friendliness of the staff, and some dishes they found good.

Summary based on 30 reviews.
2.0
45 evaluations
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Reviews / Ratings for Thaï Express

Photo of James Chen
21 Oct 2026
Source: Google
1.5

Ordered a fish fried rice tonight and I literally don’t see any fish! Only rice and the basil. This is totally a scam.

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Logo of Thaï Express
Restaurant response
Response added on 22 Oct 2026
James Chen Thank you for taking the time to write to us. To continue the conversation and help us understand your situation, use https://go.momos.com/psfMG
Photo of Natalie Lau
14 Oct 2026
Source: Google
5.0

The staff working at 19:44 at the cashier is an excellent resource to the company. My order’s not supposed to be ready until 20:00 but I was there early. He checked all the orders at the back of counter and packed mine extremely quickly. I got my order 15 mins earlier! That is some too notch service for a fast food chain! Thankyou!!

Service
Logo of Thaï Express
Restaurant response
Response added on 14 Oct 2026
Natalie, it’s wonderful to hear that our cashier was able to get your order ready ahead of schedule and make your visit such a positive one. We truly appreciate you recognizing the care he showed. Let me know if there’s anything else I can do for you. I’m happy to help.
Photo of Lateria Lightbourne
10 Oct 2026
Source: Google
1.0

The portions were small and the food tasted bad. Do not try ! Waste of funds .

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Restaurant response
Response added on 10 Oct 2026
Lateria Lightbourne We take your comment very seriously. To help us resolve this, please use https://go.momos.com/psfMG
Photo of Salvatore Guiliano
1 Sep 2026
Source: Google
5.0

Super tasty food and very friendly staff who helped us make the right choice - what else do you need?

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Logo of Thaï Express
Restaurant response
Response added on 1 Sep 2026
Salvatore, we’re delighted that you enjoyed the food and that our team helped you choose something you loved. We truly appreciate you taking the time to share this kind note. Let me know if there’s anything else I can do for you. I’m happy to help.
Photo of Bibek Bhandari
27 Aug 2026
Source: Google
2.3

I arrived at around 9 pm in night and did an order. It took more than 30 mins to get it though there was no crowd. Other customer coming after me got their food earlier .Upon asking the person on front desk was not helpful and rude.

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Logo of Thaï Express
Restaurant response
Response added on 28 Aug 2026
Bibek Bhandari We understand your disappointment and truly regret the experience you described. Please visit go.momos.com/psfMG in your browser so we can review this with you.
Photo of Ugo Giroux
26 Aug 2026
Source: Google
5.0

Good job excellent service

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Logo of Thaï Express
Restaurant response
Response added on 26 Aug 2026
Ugo, great to hear you had an excellent experience with our service. We’ll keep doing our best to make every visit quick and welcoming. Looking forward to serving you again soon!
Photo of Vincent Ybanez
18 Aug 2026
Source: Google
1.0

We tried Thai Express and it was honestly the worst meal we’ve had in a long time. The staff was nice, but the food was unacceptable for an $80 order. Our fried rice was basically plain rice with a few pieces of meat. The beef was bitter, had no sauce, and tasted nothing like Thai food. The Sacré Basilic (no egg) came with rice that tasted old. The two beef fried rices had no tomato, no flavour, and maybe three pieces of beef each. Thai express is our family’s favourite, but this experience actually made us hesitant to order Thai again. I’m usually generous with reviews, but this was just terrible. We will never go back.

Cooking
Logo of Thaï Express
Restaurant response
Response added on 18 Aug 2026
Vincent Ybanez We regret that your experience was not positive. Please reach out through https://go.momos.com/psfMG for personalized follow-up.
Photo of Attila Kapus
6 Jul 2026
Source: Google
5.0

Food is great! They need to fix the floor outside the door, but inside it looks good.

Logo of Thaï Express
Restaurant response
Response added on 6 Jul 2026
Hi Attila — great to hear the food hit the mark, and we’re glad you enjoyed what you saw inside at Thai Express. Thanks as well for flagging the floor outside the door. We appreciate you taking the time to mention it, and we’ll keep an eye on that so your next visit feels just as good from the moment you arrive. Hope to see you again soon. Let me know if there’s anything else I can do for you. I’m happy to help.
Photo of Joel Chinda
22 Jun 2026
Source: Google
5.0

The best fried rice of all Thai express I ever tasted

Logo of Thaï Express
Restaurant response
Response added on 22 Jun 2026
Wow! Thank you for your kind comment, Joel! We are thrilled to hear that you enjoyed the best fried rice you've ever tasted. Your feedback means a lot to us, and it reinforces our commitment to providing quality meals. Let me know if there’s anything else I can do for you. I’m happy to help.
Photo of kamrul Islam
17 Jun 2026
Source: Google
1.0

Service is very bad.I went there 15 june with two of my friends in the afternoon but the guy who was in cash he did misbehave with us.His language isn’t good.He don't know general manners.

Photo of krishnakumar Subramaniaraja
3 Jun 2026
Source: Google
5.0

I had a wonderful lunch at Thai Express in Québec! The food was both generous in quantity and excellent in quality—truly satisfying. The restaurant itself is a quiet, comfortable place to enjoy a meal, and the staff were incredibly friendly and welcoming. A great spot for anyone looking for delicious Thai food in a relaxed setting. Highly recommended!

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Logo of Thaï Express
Restaurant response
Response added on 3 Jun 2026
Dear krishnakumar Subramaniaraja, Thank you so much for your wonderful review! We're thrilled to hear that you had a delightful lunch at Thai Express and enjoyed both the generous portions and the quality of our food. It's equally rewarding to know that you found our restaurant to be a comfortable spot and appreciated our friendly staff. We strive to create a warm and welcoming atmosphere, and your feedback reinforces our commitment to quality. Your kind words are very motivating for our team. We can’t wait to serve you again soon! Let me know if there’s anything else I can do for you. I’m happy to help.
Photo of Rohingya Press
20 Apr 2026
Source: Google
1.0

👎 super worst foods

Service
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Atmosphere
Logo of Thaï Express
Restaurant response
Response added on 20 Apr 2026
Rohingya Press Thank you for taking the time to write to us. To continue the conversation and help us understand your situation, use https://go.momos.com/psfMG
Photo of Rasheed Noor
20 Apr 2026
Source: Google
1.0

Bad food and really worst food, ugly service

Service
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Logo of Thaï Express
Restaurant response
Response added on 20 Apr 2026
Rasheed Noor We’re sorry your visit did not meet expectations. Please contact us at https://go.momos.com/psfMG so we can address the issue.
Photo of Habib Ullah
20 Apr 2026
Source: Google
1.0

Worst ever and disrespectful

Service
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Logo of Thaï Express
Restaurant response
Response added on 20 Apr 2026
Habib Ullah We’re sorry for the inconvenience you experienced and appreciate you reaching out. Please go to go.momos.com/psfMG in your browser so our team can review this.
Photo of RASHID AHMED
20 Apr 2026
Source: Google
1.0

Very dirty and no good service

Service
Cooking
Atmosphere
Logo of Thaï Express
Restaurant response
Response added on 20 Apr 2026
RASHID AHMED We take your comment very seriously. To help us resolve this, please use https://go.momos.com/psfMG

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Opening hours

Dining room
  • Sunday 11:00 - 03:00
  • Monday 10:30 - 03:00
  • Tuesday 10:30 - 03:00
  • Wednesday 10:30 - 03:00
  • Thursday 10:30 - 04:00
  • Friday 10:30 - 04:00
  • Saturday 11:00 - 04:00

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