I am extremely frustrated with my experience with Taiyo Express. I placed a scheduled Uber Eats order at 4:30 PM for delivery between 6:45 and 7:15 PM specifically so everything would be ready on time for Valentine’s Day dinner. By 8:30 PM, the order was still not even ready. When I called the restaurant, I was told they were busy because it’s Valentine’s Day and that I would have to wait a long time. That response is completely unacceptable. Valentine’s Day is not a surprise—it happens on the same date every year. If you know it’s going to be busy, then plan accordingly. Don’t accept scheduled orders hours in advance if you have no intention or ability to prepare them on time. The entire point of scheduling ahead is to avoid exactly this situation. Instead, our evening was completely disrupted with no food, no timeline, and no accountability. This shows a serious lack of organization, planning, and respect for customers’ time. I would not rely on Taiyo Express for any important or time-sensitive order.
Reviews / Ratings for Taiyo Sushi Longueuil
Poor experience with this restaurant, there's no space too crowded , no privacy , you literally find yourself eating on the same table with stranger people that's the forst comment, second thing,it's about food itself i ordered different things and a lot of things, let's say about 15 different kinds, literally everything was dry or over fried, it gave me the feeling like there's a desert inside of my mouth, and for the third thing , the service, waiters gave me a feeling like they are in war between them, two girls of them are really doung a good job with a good smile so helpful, but the other two, like they don't want to do anything, and if you ask for something they will just answer you with an angry face , they won't even help you with what you asked for, one of them even assaulted me ,not physically , but in a way like she's robbing me in the street , saying heey the tip is not included in the bill, I've never seen such rudeness. Poorest experience I've ever had in my life.
Good food nice service.
for the lunch period review -- price is not bad. but theres not that much selection for lunch. no tuna sashimi, lots of fried rolls. when we got near the end, we still had some thing ordered, but the waiter said the kitchen is going to close so to order more now or order ice cream because there will be no ice cream in 5 minutes. We said okay lets just get ice cream and get the bill. alas, ice cream comes, and then 2 mins later an order of sushi arrives we forgot about. but then we stated since we just ate ice cream and the store is closing can you pack it up? he said no, he will charge 5$. But then why give ice cream before it? Youre going to throw it out anyways so why not just give it for the inconvenience... oh well, he just threw out the sushi instead of charging us 5$.
We were a group of 7 with huge orders and our waiter William was the absolute best! He really gave us a wonderful customer experience! Very kind and passionate about his work in making our time there great! Food was delicious!! Highly recommend!!
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Opening hours
- Sunday 16:00 - 21:00
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday 16:00 - 22:00
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