Excellent service, and everything is delicious!
Reviews / Ratings for Sammi & Soupe Dumpling - (Centropolis)
Food is good, the interior design is very good too BUT the service is borderline nonexistent. You are sat with a menu, the server comes around 10 minutes later which is why I order right as they hand me the menu so I don't have to wait the extra 10 minutes. And up to now there's no major issues. DISCLAIMER THE RESTAURANT WAS BASICALLY EMPTY (4 customers only) Not to mention I waited around 20 minutes to get a plate of fried dumplings. Here is the problem: I finished my dish and I wanted to order another one and NO ONE would even look at me. Most servers were just walking around doing nothing and wouldn't even glance in my direction to see if I needed something. Around 15 minutes later I managed to make eye contact with one of them and called him over to make my order. After I finished eating, I got up to go pay. Now listen... NONE and I mean absolutely ZERO employees were at the cash and there were around 6 employees there. Some of them would glance at me at the cash and go on about their business. None of them knew how to process payment, their big boss was too busy doing something else in the kitchen that he made me and a couple other customers wait for around 5-10 minutes to pay. At some point I just wanted to walk out cause no one was going to take payment. After the employees saw us waiting for quite some time, they started whispering to each other but none of them called the boss over. Just horrible service. If you want quick service just go to downtown, they are a little faster at least.
i have to say the food is always amazing and the service is good but pleaseeeeee tell me why this has to be my view while i’m eating 😭😭. either don’t place this seating right next to the door or just tell people to wait outside. it’s better for customers but also for staff. they had to squeeze through every time to serve dishes and it was just super overwhelming.
Good food, good pricing
do like the Royal mount location and give buzzers to patrons.
Good food and tasty
We where forgotwn about, wated over an houer to get 2 servings of dumpling even with only half the tables where empty. got are drinks as we where finishing. Soup dumpling where could.
Everything was delicious! 😋
The xiaolongbao were not salty enough, and they didn’t taste as good as the ones at DT. The flavor still needs some improvement. However, their side dishes deserve praise. We tried the cucumbers and they were very tasty, though the price is a bit high. The restaurant’s interior is very nice and clean.
This is a really good place. Quiet good food I recommend for dates
delicious & fast service 💛
Very good vibes, food was great!
Very good dumplings !
Love it ! I'm so happy to have this in Centro
Very nice and friendly staff excellent food.
Amazing!!!!!
Excellent and delicious food! Great setvice
Always good and tasty
Great like all the other sammis
A medical incident happened for us and the staff went above and beyond to cater to us. The atmosphere was great, food came out quick. The prices were reasonable . The staff was so empathetic and i cant thank the Laval staff enough for all they did.
The food was delicious,the place was clean and the service was quick and pleasant
Best dumplings ever 🙌
Amazing
Really nice spot! The owner and staff were so nice to let us in 45 min before closing without reservation. Would definitely come back, especially for the spicy pork dumplings 😋.
Went to the laval location for the first time. Very good location and food!
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Opening hours
- Sunday 11:00 - 22:00
- Monday 11:00 - 22:00
- Tuesday 11:00 - 22:00
- Wednesday 11:00 - 22:00
- Thursday 11:00 - 22:00
- Friday 11:00 - 22:00
- Saturday 11:00 - 22:00
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