Simply delightful in every way
Reviews / Ratings for ROSÉLYS RESTAURANT
Honestly, a disappointing experience. The food was good but service was not. The waiter forgot about our table. Did not come back to check on us or fill waters. Part of my order was missing and it was not rectified. The prices are staggering and the service should match this.
We visited for afternoon tea and, while the food had some enjoyable highlights, the overall experience didn’t quite match what we were hoping for at this price point. A few things stood out. The tea was served in mugs rather than traditional fine china cups — a small but noticeable detail that affects both the temperature and the spirit of a proper afternoon tea. We also found the atmosphere harder to enjoy than expected: staff were visibly preparing for dinner service throughout our visit, which included spraying and wiping down nearby tables, and moving large carts and trolleys across the room. There was also an open bar area where we could see and hear staff socializing. Together, these things made it difficult to settle into the relaxed, refined experience that afternoon tea is meant to offer. Given that this is set within the Fairmont Elizabeth, we came in with expectations of a more elegant and traditional experience. We hope the team takes this as helpful feedback and constructive criticism — with a little more attention to the atmosphere and presentation during service.
Service 0
Went for the buffet on a Sunday afternoon. The food presentation, the staff and the atmosphere is amazing. My only comment is the lack of vegetarian food. It’s unfair for a vegetarian to pay full price at the buffet for basically salad, pasta and cold pizza. It’s 2026, I would have thought a top tier $100 buffet would have more options with tofu, lentils, different types of pasta etc. Besides the lack of options for vegetarian, it was great.
Overpriced. Deeply average food. Mediocre service at best. Was there with two others on a Saturday night in February and we all agreed: You can dine better with more attentive service for half the money on Montreal. Will not be returning.
We had a lovely evening, late-valentine’s day dinner. Our waiter was Rafael, he was outstanding! We remember him from last time, and he is always as friendly and entertaining. Thank you for the lovely evening
Went for afternoon tea on Valentine's day. Our waiter was friendly when taking our order, but did not come to check on us even one time, which was a shame, because my partner and I both wanted more tea. Giving it 2 stars because the ambiance was nice, but unfortunately the customer service was non-existent.
Treat yourself and go have a drink at the bar. Allessa is lovely and got us settled in when we came in tired after a long day of exploring in the cold. Stephane is a wonderful bartender and host. He makes tasty cocktails and will take good care of you! He helped us plan our evening dining with some great recommendations. Try the charcuterie board too!
I visited Rosélys at the Fairmont Queen Elizabeth while traveling from Phoenix, and it exceeded my expectations! It was a busy day in Montreal, but my server, Jean, was incredibly accommodating. They quickly found me a spot and provided attentive, knowledgeable service throughout the meal. He really made the experience feel special. The food was absolutely delicious, highlighting fresh, local ingredients with beautiful presentation. I enjoyed a full course (entrée and main), and it came to around 150 CAD, which felt very reasonable for the quality and refined setting. The atmosphere is elegant and welcoming, with that perfect mix of French sophistication and Montreal charm. Thanks again to Jean and the team. I'll definitely be coming back next time I'm in the city! 5 stars and highly recommend for a standout bistro meal.
We walked into this restaurant half hour ago and waited quite a while to be seated, but unfortunately no one acknowledged us. Multiple servers kept walking past without even a quick greeting or check-in. After some time, we asked a server if we should seat ourselves, and he told us a host would be with us shortly. We continued waiting, looking around to see if anyone would notify the host or come help, but no one did. Eventually, we got tired of standing there and decided to leave. The couple behind us ended up doing the same. Really disappointing experience, as basic acknowledgment and communication go a long way. The restaurant itself does look lovely.
Food was awesome but service was ok could be better. I wasn’t greeted and server didn’t introduce himself so for a hotel restaurant like that it was quite mid.
My favorite martini stop pre or post via rail voyage
Had a wonderful time today at Roselyn. The service was so amazing & everyone very friendly. The High Tea experience is totally recommended. Food delicious - Service attentive- atmosphere beautiful Best by far High Tea experience in Montreal
Excellent breakfast with good interior dinning
Excellent breakfast options for quick meetings.
This food was beyond underwhelming for the price point, I can make better food in my kitchen with only 4 ingredients. Highly recommend against this establishment, never coming back.
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Opening hours
- Sunday 06:30 - 22:00
- Monday 06:30 - 22:00
- Tuesday 06:30 - 22:00
- Wednesday 06:30 - 22:00
- Thursday 06:30 - 22:00
- Friday 06:30 - 22:00
- Saturday 06:30 - 22:00
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