Restaurant Poulet Rouge Lachenaie

A big thank you Gerald for your well-starred review and for being a loyal customer of Poulet Rouge. We are delighted that you still enjoy your experience with us. We are committed to maintaining these high standards and continuing to improve to offer you the best possible experience. Have a very nice day.

We are sincerely sorry to hear that your experience with us did not meet your expectations and we apologize for this. To help us improve in the future, we would like to learn more about the issues you encountered. If you wish, you can share your feedback through our website at https://poulet-rouge.ca/support and a member of our team will be happy to assist you as soon as possible. We look forward to hearing from you soon and wish you a pleasant day!

Hello Caitlin. We are very sorry to hear that your chicken was undercooked. Definitely not how it should be and not what we aim for and we are very grateful to you for telling us about it. Please accept our sincerest apologies. If you are available to discuss the details of your visit, we would be happy to read your comments. You can access our website at https://poulet-rouge.ca/en/support to share your experience with us, specifying the date and approximate time of your visit to allow us to make an adequate return to those in charge. Thank you and have a nice day.

Adriana, your experience with us did not meet your expectations, and we sincerely apologize. Help us understand your comment about our staff by writing to us through our website. Regarding wait times, please note that priority is given to customers ordering in-store, as well as those ordering online for pickup or delivery. We always do our best to serve you quickly and apologize if this wasn't the case for you. Please feel free to contact us through our website at https://poulet-rouge.ca/en/support to share your experience and specify the approximate date and time of your visit so we can provide effective feedback to the relevant teams. We hope this information helps you forgive us, and we wish you a good day!