The service is horrible and the staff is confrontational. Listen to all the reviews saying this it is true. If you tip proportional to the bad service they tell you it’s not enough. They waved at me through their windows almost on top of a client trying to be petty. Server pushed my friend to add spoon to the table. Avoid this place
Reviews / Ratings for Restaurant Pho Ngon
My family and I have been to this restaurant before, we have always liked it. We sat down and quickly moved around because they “wanted to clean around us.” They moved us next to the disgusting bathroom. We were at the store over an hour before they are closing. We got three bowls of food and it was very plain and not very good. The pieces of meat so very large and chewy. Very different from the last time we came. The service was bad, we felt very rushed and we felt like we were being stared at the whole time. They also had kids in the restaurant and it was very loud and disturbing. They were talking very loudly and slamming tables next to us. They failed to mention they were cash only when we sat down. We did not see it anywhere that it was cash only. It was time to pay and I took out my card and they said they only took cash with an attitude. I explained that we did not have a lot of cash, the total was around 48 dollars and I only had 50 dollars cash. We went for the door and he demanded more tip. He said it was not enough and I NEEDED to tip more. I explained that I can tip more with my card but I only had 50 dollars on me. It seems to me that they only take cash to avoid the tax they have to give if they actually took card from their customers. I will never come back here and I do not recommend this restaurant.
Delicious
Been going here for years. Unpretentious viet restaurant that serves traditional vietnamese dishes. Owners and staff are friendly and food is always delicious. Will never disappoint!
Good foods
Great service and delicious food!
If I could give a zero zero star I would without hesitation. First off I walked in and they looked at me and starting laughing in their language with no customer service skill, RUDE and threw me the menu. I looked at their kitchen FILTHY DIRTY and food all over the floor. Vegetables thrown on the side not even packaged. I can just imagine how they serve their soups and plates to people. I wouldn’t reccomend this restaurant for pho soup ever! There’s other ones around the area which are clean and staff is great!! TRUST ME DO NOT GO HERE!! ThEY ARE NOT HYGIENE AND VERY DIRTY RESTAURANT!
Cash only restaurant. Fast to serve food.
Been coming here for at least 15 years and the service is awful. The staff is always rushing you, and they always treat customers like garbage, lucky they have a following. I always order the beef ragout and the lady informed me they don’t have on weekends even though I’ve ordered it many times on weekends, suggested something else when I said I was leaving and I said no thanks and left and they cussed me out. Food quality has gone down too. Make a MAPAQ report.
The service at this restaurant was unsatisfactory. I was required to sit between two tables, even though many other seats were available. The staff were discourteous and provided no assistance. In addition, a mandatory tip was enforced, and only cash payments were accepted. Diners should consider these factors before visiting.
Food is average at best, service is incredibly poor and the restaurant is just dirty and miserable inside. Would avoid.
Dont wait for a good service 👍 it's too rude. The food ist pretty regular, nothing special.
I loved this place so much it was my favourite
Crocrelles🚩🚩🚩🚩🚩
The pho had a deep, flavorful broth with tender slices of beef and plenty of fresh herbs and garnishes—exactly how pho should be. The grilled meat over rice was outstanding: perfectly cooked, well-seasoned, and topped with green onions and sesame seeds. The spring roll was crispy, and the fresh vegetables added a great balance to the dish. Everything tasted fresh, well prepared, and satisfying.
The pho itself is very good. The flavor is excellent and that’s honestly the main reason I keep coming back. Unfortunately, the service is consistently poor. From the moment you arrive, you feel pressured to order quickly, eat fast, and leave as soon as possible. There is a strong impression that customer service has been forgotten in favor of maximizing turnover and revenue. Simple requests, like asking for more water, are met with annoyance and sometimes ignored altogether. On top of that, tipping is demanded in a very rude and uncomfortable way, which completely ruins the experience. It’s a shame because the food deserves better service. Good flavor alone doesn’t make up for feeling unwelcome and rushed.
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Opening hours
- Sunday 10:00 - 21:00
- Monday 10:00 - 21:00
- Tuesday 10:00 - 21:00
- Wednesday 10:00 - 21:00
- Thursday 10:00 - 21:00
- Friday 10:00 - 21:00
- Saturday 10:00 - 21:00
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