Reviews for Restaurant Louisinana - Page 7

Name: Restaurant Louisinana
Address: 140 Prom. Du Centropolis, Laval, Quebec, H7T 2Z6
Telephone: 4502332321
Rating: 4.6

Paul Kezirian (19 reviews)

1 Nov 2025

Source: Google

5.0

Rose was the best!

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Restaurant response

Response added on 7 Dec 2025

Hi Paul, Thank you so much for your message. We’re really happy to hear that the service helped elevate your whole experience and made your visit even more enjoyable. That means a lot to us. We hope to welcome you back soon. L'équipe du LouisiNANA 💜🦐🎷

Etser Dorelien (“Sauce”) (1 review)

1 Nov 2025

Source: Google

4.3

The service from Markeisha was amazing. That kind of service elevates everything about Louisiana Cuisine.

Service

Cooking

Atmosphere

Restaurant response

Response added on 7 Dec 2025

Hi Etser, Thank you so much for your message. We’re really happy to hear that the service helped elevate your whole experience and made your visit even more enjoyable. That means a lot to us. We hope to welcome you back soon. L'équipe du LouisiNANA 💜🦐🎷

Andy Kalaitzakis (20 reviews)

1 Nov 2025

Source: Google

3.0

Probably the worst dining experience I’ve had in a long time we are 2 couples who go out every weekend to dine at different restaurants. When I told my friend I was reserving here he said that he had tried the place a couple weeks ago and the food was horrible but given that I wanted to try the place out we went alone. The waitress was super friendly and helpful, now for the food my starter of grilled oysters were over cooked and doused in so much black pepper that it made me choke. The mains, the fried chicken on a waffle was overcooked and room temperature a total flop my plate of seafood pasta came room temperature and when I tried to taste the mussels and shellfish they were so cold I mean they just took them out of the fridge and threw them in the pasta totally unacceptable now for the finale the manager came to our table to apologize and offer to put us on the VIP list hahahaha what ever that means? It’s a shame that someone invested big dollars in the decor but can’t find responsible kitchen staff. Good luck to them but we will never go back unless they change their management

Service

Cooking

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Restaurant response

Response added on 7 Dec 2025

Hi Andy, Thank you for taking the time to share such a detailed account of your visit. We are truly sorry that your experience was far from what it should have been. The issues you described with the oysters, the fried chicken, the temperature of the seafood pasta, and the overall execution in the kitchen are unacceptable and do not reflect the standards we aim to uphold. We’re glad to hear that your server was friendly and helpful, but we recognize that the quality of the dishes overshadowed the service. We also hear your concerns regarding your interaction with management, and we understand why the gesture may not have felt meaningful given the circumstances. Your feedback is being taken seriously. We are currently reviewing what happened that evening with our kitchen and management teams to ensure this type of experience does not repeat itself. You deserved much better. If you are open to it, we would truly appreciate the chance to speak with you directly so we can understand the situation in more depth. You can reach us at [email protected] and our director will personally follow up with you. Thank you again for your honesty. L'équipe du LouisiNANA 💜🦐🎷

Bonnie Sinclair (3 reviews)

1 Nov 2025

Source: Google

5.0

I had the most wonderful time! The food was amazing and the ambiance was great from start to finish! The hostess was great and the service was on point !😀

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