Review summary

What guests say about Restaurant Jérôme Ferrer - Europea

Highly regarded fine-dining restaurant praised for the overall experience, with elegant presentation, a memorable atmosphere, and service that is often attentive and professional. Many guests highlight creative and flavorful dishes, well-orchestrated tasting menus, and a strong showcase of local ingredients. On the other hand, some reviews mention uneven service, high expectations relative to the price, and a few dishes judged to be too heavy, cold, or less refined than expected.

Summary based on 91 reviews.
4.1
100 evaluations
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Reviews / Ratings for Restaurant Jérôme Ferrer - Europea

Photo of Thomas
9 Jul 2026
Source: Google
3.7

Food and concept was spot on. Service was the worst I've experienced at a Michelin.

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Photo of Suzan McNamara
8 Jul 2026
Source: Google
2.3

Odd experience. I thought I had booked for the pre-show supper, which I had on a previous occasion and enjoyed. However there was a mix up and even though I asked several times that this is the pre-show meal and they said yes, we were served the 10 course tasting menu, which I had many years ago and did not like but we said ok well let's just go for it since they had already sat us at the location of the restaurant that serves the tasting menu. I figured they no longer served the pre-show meal but later found out they do. Personally, I found the tastings on the rich side, and therefore not to my taste and I don't care to have a "show" or "experience" along with my meal. However, the biggest disappointment was the service, it felt very robotic, the food was explained very fast and it felt rushed most probably because they knew we had a show at 7:30pm. As I was leaving the hostess asked if I enjoyed my experience and I kindly told her there was a mix up and would of liked the pre-show instead and she really got upset and kept defending herself on how it was not her fault. I was a bit in shock and wasn't saying a word but she kept going on, to the point where I had to leave with her continuing to talk back at me. For these reasons I will not return. Just make sure you book with the correct restaurant when you reserve, I think there are 2 or 3 under the same name, it's very confusing.

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Photo of Peter Walker
6 Jul 2026
Source: Google
2.3

be careful we had a shocking sommelier who refused to explain the wine flights (it was “too complicated”) and then he became aggressive when i explained my wife was registered blind so needed a bit more light he ruined an otherwise lovely evening little short guy with a pony tail hope you can avoid him - wish i’d got his name

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Photo of David Di Brina
4 Jul 2026
Source: Google
2.7

I had high expectations coming here, and unfortunately the experience was quite mixed. Upon arriving, I had to wait at the entrance for quite a while before anyone acknowledged me and showed me to my table. Throughout the meal, the dining room was also uncomfortably warm. Even sitting still, I was overheating, and several members of the staff appeared to be struggling with the heat as well. Better air conditioning would have made a noticeable difference. Service started off poorly. My main server wasn’t particularly welcoming or engaging, and when I mentioned that my churro appetizer tasted burnt, he simply smiled without really addressing the concern. There were also several service missteps throughout the evening. Staff often seemed disorganized, almost as if they were still finding their rhythm. I was served the bread course twice, one course arrived without cutlery, and my server frequently reached across me to place items on the table, making the service feel awkward. Ironically, one of the younger servers provided some of the best service of the evening. That said, I really enjoyed how each course was written down and explained for guests to follow along, with cue cards provided for each course. The food was inconsistent. The burnt churros were disappointing, while the mac and cheese was very good. The pork had a nice texture but was noticeably under-seasoned and lacked flavour. The standout of the evening, however, was the lobster. It was absolutely exceptional and quite possibly the best lobster I’ve ever had. Also, I felt some of the plating was extreme, way too elaborate for the size of the table you were eating on - sometimes simplicity is best. There were also a few issues with the dining room itself. The seats weren’t particularly comfortable, and the drawer built into my table unexpectedly fell out. The staff couldn’t get it back in, which was more amusing than anything else. To their credit, the service improved as the evening went on, and the staff seemed more settled by the end of the meal. I spent over $600 on dinner, so I don’t think my expectations were unreasonable. At a Michelin-starred restaurant, I expect polished service, attention to detail, and consistency from start to finish. While the lobster was memorable enough, too many aspects of the overall experience fell short of the standard I was expecting.

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Photo of Roberto Salem
26 Jun 2026
Source: Google
4.3

Madly overrated if you ask me. Premium ingredients yes, great presentation, very sophisticated techniques, great for impressing the masses but not for me.

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Photo of Louis-Charles Gauthier
23 Jun 2026
Source: Google
5.0

Both for lunch and for dinner, the experience is amazing. The staff is extraordinary, and the food is excellent. What really stands out is the presentation and attention to detail in every meal.Attached are photos of the lunch and dinner .I strongly recommend !EDIT: we went back in 2026 for dinner, and still har an incredible experience. The food was incredibly tasty, but it really is the presentation that steals the show. Strongly recommend for a date night or a night amongst friends and family.

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Photo of Douglas Gould
22 Jun 2026
Source: Google
5.0

Almost everything was perfect. I was disappointed in the lobster tail though. It was overly herbal in flavor. It didn't taste bad, but was not balanced. I expect lobster to taste like lobster, but it was overpowered. Still great service, delicious food, pleasant wine pairings.

Photo of Kim Oanh Pham
16 Jun 2026
Source: Google
3.0

I wonder how the Michelin Guide can give this restaurant a star? The dishes looked beautiful, but the taste was disappointing. They lacked flavor, and most of the food was bland. Our bread wasn't fresh; I think it had been sitting on the counter for hours. It was dry and hard. In short, I didn't enjoy my experience at this restaurant.

Photo of Dania Kamhawi Kanaan
15 Jun 2026
Source: Google
2.7

Jejune and arrogant service mixed with mediocre and uninspired food…the menu is a subpar interpretation of a stereotypical Michelin culinary experience….A failed attempt to emulate Michelin starred food with a successful application of Michelin prices. Star needs to be revised.

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Photo of Medina Elrafihe
11 Jun 2026
Source: Google
2.0

After a friend recommended this place less than a year ago, I was so excited to take my mom here for her birthday but I was left disappointed and literally sick. From reviews and photos I had seen, they had a course menu for $100/person, as well as other options and a full menu. When we arrived, the menu was presented to us with a set of courses at 195$/person and that was the only option. We chose the Kobe beef for the main course and didn’t know it would be an additional charge of $45 person… yet another charge we were not expecting when the bill came. Maybe there was a miscommunication. The food itself in my opinion wasn’t anything amazing. Service was good. I was really disappointed to pay x3 times what I was expecting. After leaving the restaurant I felt nauseous and threw up all my food within 20 minutes. I wish we were better informed of the menu changing.

Photo of Kitty Tse
10 Jun 2026
Source: Google
5.0

What an experience! I've always enjoyed French cuisine as we don't have much options back in Calgary. I've always liked trying chefs tasting menus - bonus points if it doesn't charge you an arm and a leg and it's not pretentious in any way. And a Michelin star restaurant too? Jerome Ferrer's Europea fits that criteria perfectly. I assume their menus changed seasonally, and I quite enjoyed our lunch on our June 2026 visit. They have two lunch options - $60 and $90 - $90 being the gourmet option with lobster, veal and foie gras enhancements. It was five courses in total - every bite from the welcoming snacks to the dessert was made with a lot of thought. I enjoyed every single bite - everything was flavorful. The veal was made tableside - I asked our "chef" why it was done tableside and he said it was for a show to the diners. He did an excellent job. Services was also really good from the waitstaff - friendly, enough but never intrusive. I also mentioned it was my friend's birthday and they completed the meal with cupcake + candle + Birthday props. We loved it. I truly recommend anyone to have a meal here. I know I will return the next time I'm back in Montreal.

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Photo of D
9 Jun 2026
Source: Google
5.0

Such an incredible experience. Every course had a beautiful story behind it and incredible complexity in flavo. Staff were all so knowledgeable and welcoming. This was most definitely a highlight of our trip to Montreal and I'd highly recommend this experience to anyone.

Photo of Aya Ghabri
6 Jun 2026
Source: Google
1.0

There was a misunderstanding on the phone i was expecting to eat there but she said she’ll need to call her boss and then let me know if its possible… i said ill call my friend and ask her too in the meantime. I didnt get a call back so i called back and she said “i thought u were going to call back first so i waited and someone else took your spot.” Very unpleasent

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Photo of Max Collie
2 Jun 2026
Source: Google
5.0

Incredible experience, food and service

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Photo of Mark E
30 May 2026
Source: Google
2.3

For a Michelin starred restaurant I expected a lot more. If you like theatre, great, but even that is not very well executed. The food was fine and inventive but I can’t say that anything really blew me away, and this after 10 courses. The service felt rushed and extremely impersonal, with our waiter literally slamming down dishes in front of us. I wouldn’t recommend it, nor would I go back. It all felt very cold corporate. Meh.

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Photo of Jessica Parkhurst
28 May 2026
Source: Google
5.0

Let me just start by saying WOW! Dining here is a unique experience and I commend the staff on their attention to detail on every aspect. I won’t go through and review every single thing served because there is a lot. I know some people say tastings leave you hungry at the end but that is not going to be an issue with this tasting experience. The star of the show for me was most certainly the full lobster tail which was the most perfectly cooked and well prepared lobster I have ever had, in my life (and I’ve lived in New England coastal cities for 6+ years); it’s probably going to put all lobster experiences to shame for the rest of my life lol. The other item that really stole the show was the brioche bread. Some other things to note that my pictures won’t cover: they brought a grill to my table to cook my Kobe in front of me, I got the opportunity to enter the kitchen and take a peek at their operation and everything was immaculately clean and well ordered even among the chaos of having to put together all these dishes for so many patrons. I cannot say enough good about Jerome Ferrer and I look forward to dining here again my next visit to Montreal. To the staff, you guys are superstars!

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Photo of Aysa Khorami
26 May 2026
Source: Google
5.0

I was in town getting my car serviced and decided to stop by after recalling that this restaurant was featured in the Michelin Guide. The food was truly exceptional, and the experience exceeded expectations. I’ll definitely be returning with my gals!

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Photo of Berna Kaya
23 May 2026
Source: Google
5.0

A once-in-a-lifetime experience. Everything was wonderfully executed. I loved that they use signature Canadian ingredients.

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Photo of MaryLittleCat
22 May 2026
Source: Google
3.7

good service but not professional enough comparing to her grade; working too hard on the decorations and presentations, things kept running too busy on the table that disrupted the guests from focusing on enjoying the food.

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Photo of Nathan Decarolis
11 May 2026
Source: Google
1.0

On a transatlantic Air Canada flight the flight crew served this dish of beef pesto pasta from Jerome Ferrer - Europea. Now I don't have very high expectations of airplane food, but wow, I was disappointed. When I opened the package, the beef was strangely packed on top of the penne. It reminded me distinctly of Purina canned wet dog food. Yuck. Although the presentation wasn't appealing, perhaps it would taste okay, right? Unfortunately not. It tasted like oily sandpaper. I couldn't even stomach a quarter of it before I felt queasy and had to take a Tums. When they offer you the choice between pasta or chicken, take that as your cue to order the chicken and avoid the potential of eating this abomination.

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Photo of A R Henderson
11 May 2026
Source: Google
4.7

Amazing food and presentation. Sommelier and the wine selection top notch. Two things that keep me from all 5 stars. One, coordination between staff sometimes misses a step. So many staff and they are constantly dashing about. And it frankly detracts from the premium experience at times. Two, a couple of the presentations cross into hokey. Don't need you to haul out a table that requires two men to carry...with a 30 cm log and a brazier to cook the Kobe beef tableside. Just...no. 🙄

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Photo of Kristina Hannum
10 May 2026
Source: Google
3.3

So so, while it brags a Michilan, it is truely only in presentation and consistency. While fun to try, and well worth the money, fell short of expectations.

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Photo of Yuriy Zubarev
7 May 2026
Source: Google
4.7

Phenomenal culinary experience. Every dish was flavourful yet exquisite and light.

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Photo of Veronica Boggia
27 Apr 2026
Source: Google
3.3

Celebrate my 40th Birthday this weekend with my sisters and mom and dinner was splendid! The food was truly delicious and the presentation so visually memorable we’ll be talking about it for ages! The portion sizes are also very good especially the shared plates. A lot of places with several course menus it’s the itty bitty portions and bites. This was a nice mix of solid portions and tasty bites to keep your palate excited! The only negatives I will say are the service seemed a little disjointed. The moment we sat down we were give some delicious amuse-bouches, the service was quick and on-point, however we didn’t seem to have a small fork to pick up the little tasters presented to us so we were expected to use our fingers which I found a little od (they only had a little knife and large spoon on the table). Some of the plates we were given very clear instructions to wait until they brought other elements to complete it etc, and then others they left on the table and we were confused if we were to wait or serve ourselves. It was a bit confusing also because they didn’t leave any cutlery to serve the shared meals. Once we stopped ordering alcohol the service then really diminished which is always someone that I don’t really appreciate a customer. We had each had 2 glasses of wine each, which I think is very reasonable and fair, but it didn’t seem that way to them. The other thing was a little something special was supposed to be done in recognition of the birthday and they confirmed that 3 or more times and it never happened. That said, super AMAZING experience, but I will agree with some of the other reviews that they lean on their Michelin star.

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Photo of Adi
26 Apr 2026
Source: Google
2.3

Where do I begin. Eating many of the dishes was a hassle. Reaching around tree branches like I'm Tarzan, cutting and dividing things up ourselves. I see you're going for "the experience" and I'd be okay with that as long as "the taste" was also spectacular and it wasn't for the most part. The good: the lobster bisque, the lobster tail, and the brioche. These three are the only reason why this isn't a 1 star. They were the only moments where I and the rest of the table were truly satisfied. Food presentation was decent as well (only what was in the regular plates, not the other stuff hanging off branches and clothes lines and such). Now as for why it's not a 5 star: - The sourdough breads, cold, stale, tough and rubbery. Maybe fresh out the oven it'd be nice but the staff had to put his whole body into cutting this loaf like a dentist pulling out a wisdom tooth. The brioche overshadowed these other breads incredibly so. - The venison main course - (oh, deer) had great presentation but taste was beyond disappointing. What did this poor deer do to deserve this fate? Flavorless spongy small bites of meat in a one-note sauce and more foam. Speaking of foam, why is there so much foam in these dishes? I've never seen this much foam even at the base of Niagara Falls. I'm 80% air now after this meal. - Overly sweet, one-note desserts, again disappointing. The apple looked great but tasted like mushy baby food inside. - Most of the crispy little tart bites, forgettable - the oysters were so overly decorated I was eating it for quite a while until I realized I hadn't eaten the oyster itself underneath At the end of the day, taste is above all. You can have creativity, theatrics, and wildly varied ingredients but simplifying things down a bit and focusing on quality would help a lot here. I would like every dish to blow my mind. And I don't mean that every dish has to be the most flavorful, rich, intense thing. I've had subtle dishes at other restaurants that have been incredible. I encourage you to thoroughly test this out in the kitchen when devising these dishes. Have these dishes each individually blown your minds somehow? Also, why is the entire city of Montreal in this restaurant? No wonder the staff seemed overworked. The various dish arrangements and gadgets and incredients combined with how many people they have to coordinate and serve at any given time seems like a recipe for disaster. Some tables were extremely loud. Again, simplicity. Fewer people, better ambiance, simpler, more delicious menu.

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Opening hours

Dining room
  • Sunday 17:00 - 20:30
  • Monday Closed
  • Tuesday Closed
  • Wednesday 17:00 - 20:30
  • Thursday 17:00 - 20:30
  • Friday Closed
  • Saturday 17:00 - 21:00

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