100% nope
I would give a “0” if there was one. I went to pickup an UE food order for a client on St Valentine day and the manager pointed at me very arrogantly in front of the big line up of customers waiting for picking up their orders with his finger as If I was his dog. Few mins later a nice person next that was speaking in british accent went to inquire on his late order and the owner told him off, his wife started saying rude rude in a loud voice as they got very made, I hope he steps in and share his negative experience. Another kid comes in and accuses me that I was blocking the way when I became angry and started asking to be treated as humans and with respect, a young lady came in and hit me in the shoulder and right away that kid took her side and pointed his finger to my head saying do not scream at my girlfriend, I was not even talking to her. I cancelled the order and left. I will file in a police report, hopefully they will get a big fine and license sudpended, very arogant, rude, disrespectful management.
Had a good experience at Imperial Dim Sum. The dishes were fresh, flavorful, and came out hot. Service was smooth and the place felt comfortable. Prices are a bit higher than other dim sum spots, but the quality is there. Still a nice treat once in a while.
The service wasn't bad, they were not rude, but I don't think you should have to run after the server for a glass of water. Don't order the beef. The texture was rubber like and the server said that because they give big portions, they couldn't garantie good quality of the meat. The general tao was alright, not the best. Dumplings were good.
Very good food, great choice. Lovely atmosphere. Sometimes waiters are hard to come by because they service soo many people so getting water refilled or if you are missing a dish it could takes little while. Still great overall.
Given the hefty price tag I expected better quality.
They need to work on their service.
Great place with plenty of parking and excellent service. The food is underwhelming and bland however. Underseasoned is an understatement. We had Dimsum and it was generally ok. The chicken feet were good. The dumplings seemed starchy and bland. The hot and sour soup was neither hot or sour - easily fixed. Fried stuff was ok. Overall it is a repeat for us based on the fantastic service. Good but not great.
Third time here. The last time I went, it was for a party, the restaurant was able to accommodate around 50-60 people. However, one thing I would suggest is to have a separate section for larger groups (similar to Olympia Restaurant on St Jean) so we’re not all packed up together.
My nephew had recommended this place as he'd been a couple of times before. So we met up with him for Dim Sum Dec. 28/25. We arrived there at 10:15 am which was a good time because before knew it the place was packed--and that's noteworthy because there is a lot of seating there! Staff were super friendly and attentive making you feel that your really appreciated as a customer. Orders were made using a cell phone and it wasn't long before piping hot food started to be served at our table along with green tea and Chinese beer for me. Every was well prepared and tasted great. It had been quite a few years since we'd enjoyed Dim Sum and we were not disappointed. Everything was fresh and hot and delicious and we'll certainly be back in the future.
Food is always fresh and delicious! There can be a bit of a wait when it's busy, but the staff works incredibly hard and are always friendly!
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