Restaurant Impérial (Pointe-Claire)

Eddy G (14 reviews)

27 May 2026

Source: Google

3.0

Ubered it. Mushy vegetables and beef ginger and challots and genrral tsao chicken all bland nowhere near worth 109 dollars for 3 dishes and 2 free soups

Dimitri Sevastis (35 reviews)

26 May 2026

Source: Google

5.0

Best dim sum restaurant in the West Island! Highly recommended

Mary Sicoli (2 reviews)

20 May 2026

Source: Google

5.0

I attended a birthday party. First time I had been to the restaurant. Food, atmosphere was impressive.

Bénédicte C (28 reviews)

17 May 2026

Source: Google

2.0

Restaurant was not busy and yet we had terrible service. Waiter hovering only when it was time to pay, watching the machine while I was trying to change the 18% to 15% …

Jasmin Aquino (3 reviews)

16 May 2026

Source: Google

2.5

I was there with my family last Monday for dinner. They made us wait for our food for almost an hour , & the delay was explained by saying we hadn’t finished our soup yet, to make matters worse, it took a third person to finally bring us water. The staff seemed friendlier to other customers which made the experience feel disappointing.

Inah Castil (59 reviews)

11 May 2026

Source: Google

2.3

We did an event here. We know that food is good but we got disappointed. The soup and fish was very stinky, and the fried rice was very salty. Also, the head server is very rude.

Fanny Le (14 reviews)

10 May 2026

Source: Google

1.0

Ordered four dishes everything taste bad!! Don't eat here!

Khurram Arif (4 reviews)

10 May 2026

Source: Google

1.7

Very bad service

Andrea Goo (18 reviews)

10 May 2026

Source: Google

1.5

I ask for fried seafood rice and I get kinda rice glutinous instead, they said it is fried rice. It's not the first time there. Since I was there waiting for the rest of my order that never came I check if I did a mistake. Not service at all. Went to get my own fork and my to take out. Service awful 😖 😱

Andrew Ost (12 reviews)

9 May 2026

Source: Google

4.7

Nice and quick service. Amazing tasty food. Big portions.

Khau Darwin (4 reviews)

7 May 2026

Source: Google

4.0

There were no photos on the menu

Sheena Deziel (10 reviews)

3 May 2026

Source: Google

2.3

Food is always good here. Unfortunately, not good enough to make up for the extremely poor customer service. We made a reservation for a large group of people; however, the staff let us know only upon my group’s arrival that they “lost” our reservation and that we had to wait. Another staff member told us that they had our reservation but that they were so busy with other customers they couldn’t keep it for us… I think they can’t handle the lunch rush… Despite this, my group was patient because the staff did seem very busy and overwhelmed, so we overlooked this and waited for half an hour rather than going somewhere else. I wish we had decided to take our business elsewhere because the next issue arose when it came time to pay for our bill. Several staff members came to our table to search for the small piece of paper they use to track the dishes they served our table, despite having a QR code system… some even moved our belongings to search around them… Luckily my group normally keeps our own receipt of what we order so as to avoid being overcharge (we took a screenshot of what we ordered through their online system). We offered this to the staff but they insisted they needed the paper in order to pay and wouldn’t let us leave. It was an extremely uncomfortable situation that seemed totally unnecessary. They eventually agreed to rely on our screenshot that we took of our order but they gave us a LOT OF ATTITUDE. Needless to say, the staff treat their customers like garbage. Although the food definitely could be worth the wait, the poor service is definitely not worth your hard earned money and self-respect.

Aliza Deziel (5 reviews)

3 May 2026

Source: Google

2.7

Unfortunately, I won’t be returning. While the food was good, the service was very disappointing. When we arrived for our reservation, we were told it had been lost. We were a group of 12, including elderly guests and small children, and ended up waiting an additional 30 minutes. The host insisted the entire group needed to be present—which we were—but the entrance was crowded with other guests waiting, and the situation felt very disorganized for such a large restaurant. The second issue occurred when it was time to pay. The staff began searching frantically for a small piece of paper they said was necessary to process our bill. It was likely cleared away with the dishes, but it’s hard to understand why this paper was so critical, especially since we had ordered through their QR code system. There should have been an electronic record of our order. Despite showing them a screenshot of the bill from the QR system, they would not allow us to leave until the paper was found. They even asked us to “check under the table” and go through our belongings to help locate it. Why not just print a copy? Overall, the experience lacked professionalism, organization, and efficiency.

Sahil Sheokand (56 reviews)

1 May 2026

Source: Google

1.0

Staff think its their own restaurant ... i dont know how receptionist can say i dont know about our restaurant services ... you should close this restauran

Tyler Z (1 review)

30 Apr 2026

Source: Google

1.0

Upon entering the restaurant, no one greeted us. After waiting at the counter for several minutes, a Lady came to the counter, ignoring me and another customers. As soon as I greeted her with "Hi, how are you?", she immediately interrupted me, saying, "Dno't order here, wait beside the door," while simultaneously gesturing a refusal. I had never seen such rudeness from a restaurant receptionist. The customers waiting behind me also looked astonished. My friend and I left the restaurant right away. I will never go there again.

Elizabeth Chan (78 reviews)

25 Apr 2026

Source: Google

4.0

Busy, so go earlier to avoid the line up

CAROLE (Food critic) (118 reviews)

24 Apr 2026

Source: Google

5.0

Unbelievably good Dim sum

Adrianna Jemielita (8 reviews)

23 Apr 2026

Source: Google

5.0

If you would like real Chinese food, don't look anymore and come here. You will not regret it.

Michelle De Guzman (42 reviews)

21 Apr 2026

Source: Google

2.0

I ordered delivery. This has happened before where the noodles from the flat beef noodles dish arrived like this, which is unacceptable. Noodles were soggy and in many little peices.

Stephen M (52 reviews)

21 Apr 2026

Source: Google

5.0

Very good, authentic dim sum and other Chinese food.

Yong Jun (7 reviews)

12 Apr 2026

Source: Google

1.0

Found a piece of hair clearly embedded into the XO radish dish I ordered. Are they even wearing hair nets in the kitchen? 🤢 Even mcdonalds workers wear hair nets, can’t believe a restaurant can’t even follow the most basic hygiene standards 😪 Also more than half the dishes I ordered didn’t even come out hot smh

Darryl (590 reviews)

11 Apr 2026

Source: Google

5.0

Great food ,u need to go here and enjoy Just went there qgain. Even better than last time. Lots of free parking a great selection of items fresh and served hot. Triple AAA

Haku Hitsugaya (33 reviews)

4 Apr 2026

Source: Google

2.3

It's overhyped. While the food is good, the service is pretty bad. Kinda expensive too for dim sum.

Annick A (12 reviews)

4 Apr 2026

Source: Google

5.0

The food per serving is family size. Delicious 😋

Nathan Chen (29 reviews)

1 Apr 2026

Source: Google

3.7

Decent dine-in chinese restaurant.