It was sooo good, i can't stop myself from eating everyting.Plus it was REALLY cheap.
Reviews / Ratings for Restaurant Impérial (Brossard)
This is the worst service I have ever received at a restaurant. They clearly do not understand the meaning of basic respect and customer service. Despite having a reservation, we were completely ignored upon arrival. The man at the front desk had his back turned to the customers, focused on a tablet instead of welcoming guests. He ignored us for over 10 minutes. When my husband tried to talk to him and let him know that we had a reservation, he made a hand gesture to tell him to stop talking and continued to ignore us. Another employee eventually came and showed us to our table, but did not provide menus or water. We tried several times to get the attention of the servers, but they continued to ignore us. It took 30 minutes just to receive a menu and another 40 minutes before anyone took our order. We had to ask for everything ourselves. The staff appeared nonchalant and visibly bothered by our presence. The atmosphere was extremely unpleasant and stressful. The food was bland, basic, and overpriced. To make matters worse, they added the tip themselves without asking us or giving us the opportunity to choose the amount we wanted to leave. I would not recommend this restaurant to anyone.
the food is fine but way understaffed. dishes shouldn’t come out 1 at a time with 10 minutes between each. won’t be back for a while.
staffs are nicer than before. We come every weekend! recommended it!
The food is great although the service was lacking a little because the restaurant is so huge. (Side note: the dinner is super underrated)
Shanghai noodles was ok, not that different from other places. Chicken with nuts was very different from the ones i had before. Usually its chunky chicken pieces with soy based sauce. This one is flat pieces with chicken with a transparent sauce. I didnt like this style as much, tasted kind of bland. Portions and prices very average too.
Great food selection and generous portions on the rice and noodle dishes. Will return to try some dim sum.
Hostess very helpful in choosing unknown dishes. Very quick service.. ordering done from your cellphone...you scan a barcode for the menu
Good food good service
Ordered 4 items, cuttlefish tasted fishy, steamed rice balls tasted old and stale, dumpling and peanut was not even warm and they gave me the wrong order. 1st and last time for me.
the male waiters are okay, but thin Chinese waitress with short hair working there is always extremely rude all the time. You wave at the waitresses for help or to refill tea, that waitress prefers to talk with coworkers than serve customers, while the restaurant is completely packed with people at lunch time. I want to clarify that it is not the new female thin waitress that is rude, but the one who has been working here for a long time. Maybe she thinks she has seniority so she is extremely rude and gives preferential treatment to some customers and help them right away if they want to pay, but keep everyone else waiting. This restaurant really needs to fire that rude female waitress. If there is 2 lineups to pay, this restaurant should be smart and have 2 cashiers. When there is a lineup to pay, she also does not respect who comes first, she serves the people who want to serve first. And since I understand when she speaks Chinese to her coworkers, she also is not a team player and does not listen to her own teammates how to calculate the bill when she takes another customer before me. She can't even do the math right and does not follow internal policy of handling payment transactions. she is extremely poor attitude, does not refill hot water for teapot for customers, lazy and rude to customers but expect a 15-20% tips, COMPLETELY ridiculous. The resto should fire her. Other than her, while most waiters are not impolite or rude, there may be a room for improvement...but i know they may have a too high ratio of customers per server issue and may not be able help every customer. But good attitude goes a long way and would encourage customers to feel more satisfied and tip you more.
Top notch handmade, fresh dim sum that rivals the best in Toronto and Vancouver. Would recommend to go.
Pas bon, no good food
This restaurant has the most rude staff I have seen. They do not respect customers and their behavior is not professional. If you respect yourself and your dignity, I do not recommend going to this place.
He has potential, but the food is about average. When the restaurant is busy, don’t expect any good service
Bug found in the food. What else to say.
Had a great experience with my family of 5 at this dim sum restaurant in Brossard! First, I appreciate that there's accessible parking, then there are tons of dim sum dishes to choose from, they even put a Chef's Choice recommendations to guide us choose what's most popular. I found the waiters to be very attentive, as soon as they saw an empty plate, they would help clear it away so that we have more space. The room is big and spacious, great ambiance! Highly recommend!
Authentic Chinese food. Try the lobster with green onion, Cantonese fried egg noodles and eggplant in hot pot. Friendly service and reservation recommended.
Loved it ! Lunch on Saturday is busy , but well worth it ! Every penny ! Plenty , delicious, many many choices ,
Despite the notice saying they would be open on January 1st, the place was closed without explanation. Many customers, including us, were left waiting outside in the cold before eventually leaving. Children who came with their friends to celebrate the New Year were especially disappointed. Making a round trip from Montreal to Brossard for nothing was extremely frustrating. Imperial Brossard was a big disappointment.
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Opening hours
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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