Yesterday I bought two “Phillo” shawarmas, one for myself and one for my daughter. When we got home, my daughter took one bite and immediately said she wouldn’t eat it. At first, I didn’t understand why, but after trying it myself, I was very disappointed as well. Initially, I thought the bread was an Italian-style panini, as it looked that way when the employee was preparing it. However, in reality, it tasted awful and had a rubbery texture. It was soaked with grease from the meat and vegetables, making it excessively oily. On top of that, the meat had a strange flavor—something like tarragon or even cinnamon—which completely overpowered the natural taste of the meat. I believe that adding a bit of garlic to the marinade would significantly improve the flavor. Overall, both my daughter and I were very disappointed—we spent money but got no enjoyment from the food. I would strongly recommend that management reconsider the meat recipe and use higher-quality bread.
What guests say about Restaurant Boustan
The reviews are very mixed: several customers find the shawarma and some dishes very good, with generous portions and service that is sometimes impeccable. However, many comments mention rude or unsatisfactory service, inconsistent orders, and prices seen as too high. For someone who is unsure, the experience seems to vary from visit to visit, both in the quality of the food and the welcome.
Reviews / Ratings for Restaurant Boustan
DoorDash screwed up royally but thank goodness for Naijah(sorry if spelled incorrectly) from Daniel Johnson location who went above and beyond to correcting the situation and went as far as to personally delivering my order. Thank you the great customer service!
The worst shawerma i had ever. No taste so expensive … will be the last time i go there!!
Great Palace Nice choice of salads and sandwiches lebanese tasty and healthy food. Big place great for families
Honestly the pitas here are alright when made right, but that’s just the thing…you never know what you’re going to get. They are extremely inconsistent. The last couple of times have been very disappointing. Everything is flavorless. Meat, vegetables even the garlic sauce. The potatoes taste like absolutely nothing. Some pieces of chicken felt like i was chewing on a band-aid. You order 2 identical sandwiches and they arn’t even the same sometimes. One will be grilled and crispy, the other will not be grilled, cold with barely anything in it. Also very different when you have it delivered instead of picking it up in store. You can’t be like this with so much competition in the area.
Best shawarma I’ve tried in Canada so far! It honestly felt nostalgic and reminded me of home. Alan and Rafai were super friendly and gave top-tier customer service. Definitely my new go-to spot! they were not shy with the garlic sauce ;)
Rude workers and charging higher prices than other boustans
Good service and healthy food
It was good for the shawarma but the hot potato eas not fried enough
super
Great service, I ordered 4 Saj platters and they managed to do the delivery before their opening hours. Generous portions, fresh ingredients and just perfect spices.
Amazing event today, they had music dj and face painting and santa claus, they’re so sweet giving gifts and good vibes to all the kids
Boustan daniel johnson has to be my top one lunch spot. The people are always in a good mood sniling and filled with joy.The food has always came fresh and amazing.Never have i had a bad experience before and not expecting one at all.Recommend a lot.
Horrible service they don’t follow instructions on Uber eats orders two times. They messed up my order. If I was head office, I take away his franchise. Never ever or bring up these losers again
Best Boustan in the North Shore!
Best boustan ever, the regular chef is always so nice with us. I tried many boustan and always come back to this one!!
Ordered on UberEats and honestly it was the most disappointing and disgusting food I have ever eaten. It looked like they gave us the leftovers of the day. Very little meat in the bol with no taste. 1st time ever to be disappointed by Boustan. This branch is to be avoided
What lovely service we received and the food was excellent !
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Opening hours
- Sunday 11:00 - 23:00
- Monday 11:00 - 00:00
- Tuesday 11:00 - 00:00
- Wednesday 11:00 - 00:00
- Thursday 11:00 - 00:00
- Friday 11:00 - 00:00
- Saturday 11:00 - 00:00
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