Poke Monster (Châteauguay)

david kublank (19 reviews)

15 Apr 2026

Source: Google

3.0

Slow service. Decent food.

Restaurant response

Response added on 16 Apr 2026

We value your honesty and take your feedback seriously. If you’d like to discuss your experience further, don’t hesitate to contact us at [email protected].

Kingsley (5 reviews)

4 Apr 2026

Source: Google

5.0

Very professional

Restaurant response

Response added on 4 Apr 2026

We're all smiles reading your positive feedback! It's awesome to know you enjoyed our poke bowls and bubble tea. We're constantly working to bring you the freshest and most exciting flavors at Poke Monster. Thanks for being such a great part of our community, and we look forward to your next visit!

Danik bonin (1 review)

1 Apr 2026

Source: Google

4.7

It could use more welcoming but thats kinda all

Restaurant response

Response added on 2 Apr 2026

Your review has truly brightened our day! Thank you for the kind words and for choosing Poke Monster for your poke bowl and bubble tea cravings. Our team is dedicated to providing a memorable and tasty experience every time. Your enthusiasm is what keeps us motivated, and we can't wait to welcome you back for more yummy treats!

Sachchithanantham Janarthan (4 reviews)

30 Mar 2026

Source: Google

1.0

I recently arrived for an Uber pickup and had to wait because the order was not ready on time. While delays can happen, what concerned me more was the hygiene standards. I noticed that the person preparing the food was not wearing a hair net, which is important for food safety and cleanliness.

Restaurant response

Response added on 30 Mar 2026

Thank you for bringing this to our attention. It's disappointing to learn that your visit didn't live up to your expectations, as we strive to provide top-notch food and service. We would appreciate the chance to learn more about what happened and how we can improve. Could you please email us at [email protected]? Your satisfaction is very important to us, and we're here to listen.

sab sab (19 reviews)

27 Mar 2026

Source: Google

5.0

I went tonight (Friday March 27th) around 9pm and I was served by a young gentleman. This was honestly the best service I ever gotten in a fast food. He was so polite and made sure we weren’t missing anything. The food was so good as well. Thanks again to the guy who served us !

Restaurant response

Response added on 27 Mar 2026

Your review has truly brightened our day! Thank you for the kind words and for choosing Poke Monster for your poke bowl and bubble tea cravings. Our team is dedicated to providing a memorable and tasty experience every time. Your enthusiasm is what keeps us motivated, and we can't wait to welcome you back for more yummy treats!

Alexander Morales (28 reviews)

8 Feb 2026

Source: Google

2.3

I’ve never had issues with this restaurant before. Portions were always generous and the food quality was consistently good. Today, however, was a big disappointment. I ordered two “The General” to go. Normally, the to-go containers are so full that staff have to press down on the lid to close them. This time, the portions were noticeably smaller. The salad was sad and soggy, not fresh at all. What concerned me most was the timing. Orders usually take minimum 10-12 minutes and feel freshly made. This time, both orders were ready in just 4 minutes. I barely had time to warm up my car before getting the notification that the food was ready. Which makes me think it had been sitting there prior to me placi g the order. When I picked it up, the food wasn’t even warm. Cold soggy food, really disappointing experience compared to what I’m used to here. This is not the quality I’ve come to expect.

Restaurant response

Response added on 9 Feb 2026

We apologize for any inconvenience or dissatisfaction you experienced during your visit to PokeMonster. It's concerning to hear that we did not meet our usual standards of service and quality. We take your feedback seriously and would like to address your concerns directly. Please contact us at [email protected] with further details. We're committed to providing a better experience and hope to hear from you soon.