Pizza Hut
Pizza Hut 529 Chem. Vanier, Gatineau
3.5
5 evaluations
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Reviews / Ratings for Pizza Hut

Photo of A P
12 Feb 2026
Source: Google
1.0

I ordered online and first, my driver was lost and pizza was dropped off at the wrong address. I tried to flag him but he couldn’t see me. I called the store and asked them to call the driver, they told me to wait another 12 mins and if the pizza doesn’t show up to call back. Pizza doesn’t show up, I call back. Pizza finally shows up, it’s the wrong topics. I called them back and I’m told I need to speak to the local store since I ordered online, I get transferred. Someone answers I explain everything again, I’m told that I need to speak to the local store. I tell them I thought I was speaking to them as the last person said they were transferring me. They transfer me again. Same thing happens. I gave up. I didn’t think it was this hard to make a pizza and delivered it. I won’t be ordering again, terrible customer service and 0 resolution.

Service
Cooking
Atmosphere
Photo of Mr. Miracle 1971
16 Jan 2026
Source: Google
4.7

Service
Cooking
Atmosphere
Logo of Pizza Hut
Restaurant response
Response added on 17 Jan 2026
Thank you, Mr. Miracle, for the 5-star rating! We appreciate your support.
Photo of Mk immobilier Info
3 Jan 2026
Source: Google
5.0

Thank you for recommending the Triple delice ; I really enjoyed it, especially the stuffed crust. Great service, up to standard, with a friendly team. And a special thanks to Massey for the warm welcome

Service
Cooking
Atmosphere
Logo of Pizza Hut
Restaurant response
Response added on 4 Jan 2026
Thank you for your feedback! We're happy to hear you enjoyed the Triple Delice and our service, and we'll pass your thanks to Massey for the warm welcome :)
Photo of lock macd
1 Jan 2026
Source: Google
1.0

Terrible. Ordered 70$ worth of food on New years even, nothing was correct, delivery driver also got away with 15$ tip cause I was being nice. I ordered the 3 box deal , 2 pizzas and dessert/side. I received 2 pizzas completely different than mine, also disgusting ones I don't like. My dessert was wrong and everything. The pizzas were not stuffed crust either like I ordered. Ended up not even eating anything because it was gross and frustrating. The minute they delivered their location closed and no one answered the phones. Thanks alot guys.

Logo of Pizza Hut
Restaurant response
Response added on 4 Jan 2026
Hi Lock, We’re really sorry for this experience and sincerely apologize for the mistakes with your order, the incorrect items, and the frustration this caused—especially on New Year’s Eve. This is not the level of service we aim to provide. Please contact us directly at [email protected] so we can review this and work toward a proper resolution for you. — Team Pizza Hut 🍕

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 00:00
  • Saturday 11:00 - 00:00

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