Pho Zui Zui
Pho Zui Zui 9 Rue Sunnydale, Dollard-des-Ormeaux
Review summary

What guests say about Pho Zui Zui

Reviews are mixed for Pho Zui Zui: several customers enjoy the pho soup, the good flavor, and the generous portions, with service sometimes being fast and prices considered reasonable. However, others mention rude or disrespectful customer service, as well as disappointing experiences. So it can be an interesting choice if you’re looking for hearty Vietnamese food, but the experience may vary.

Summary based on 17 reviews.
3.4
42 evaluations
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Reviews / Ratings for Pho Zui Zui

Photo of Christopher Yassa
4 Oct 2026
Source: Google
5.0

Great taste and portion size , Best in the West Island by far

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Photo of Monique L.
15 Sep 2026
Source: Google
1.7

The pho was quiet disappointing. They didn’t serve any fresh Thai basil with the pho, which was pretty surprising. They only gave fresh coriander on the side. The portion is definitely big for the price, so that’s a plus. But overall, I was expecting more, especially since this place has over 4 stars on Google Maps. 😅

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Photo of Ian Fok
28 Aug 2026
Source: Google
4.0

Nice foods

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Photo of sranislov
24 Aug 2026
Source: Google
1.0

i saw the owner spit in the food

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Logo of Pho Zui Zui
Restaurant response
Response added on 25 Aug 2026
Wow thank u
Photo of Lea Gauvreau
22 Aug 2026
Source: Google
4.0

Best Vietnamese food they have the best comfort food if you want to eat Vietnamese go here it's the best spot ever

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Photo of Serghei Zatoliuc
20 Aug 2026
Source: Google
5.0

Like that lunch place

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Photo of Ian Frazier
18 Jul 2026
Source: Google
4.7

Always delicious!

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Photo of yujie xie
5 Jul 2026
Source: Google
1.7

I was disappointed with my experience. We accidentally spilled two cans of Coke, and before we had even finished eating, the owner started clearing our table. While cleaning up, he kept shaking his head, which made us feel uncomfortable and unwelcome. I understand that accidents happen and that cleaning up is part of running a restaurant. However, the way the situation was handled felt disrespectful. A little patience and kindness would have made a big difference. Unfortunately, this experience left a negative impression, and I don’t think I’ll be coming back.

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Logo of Pho Zui Zui
Restaurant response
Response added on 6 Jul 2026
Thank
Photo of mckronikz1
22 Jun 2026
Source: Google
5.0

The best in the west

Photo of YK Cho
6 Jun 2026
Source: Google
4.0

The pho noodle soup is very good, reasonable price, highly recommend.

Photo of Janai Dougan-Holder
4 Jun 2026
Source: Google
1.7

I went here do decompress and enjoy some food & study for my exams, instead I was greeted with being told I must sit in a sit for one because I was one. I explained I have so much documents & books to study I need more space. She didn’t care. I didn’t even finish my meal, I felt uncomfortable at this restaurants environment and customer service.

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Photo of madel padiernos
24 May 2026
Source: Google
1.7

One of the staff is very rude. My husband always eats there and is a regular customer. Our family also eats there often but since one of the staff showed me a bad attitude, we are never going back. There was a dried blood on the toilet bowl which I noticed when I came in the washroom. We did not use the toilet but just washed my daughter’s hands on the sink. When I came out, this employee confronted us saying we dirtied the toilet with blood. Check the blood stain, it was surely there for hours as it was already dried out, we never used the toilet because it was already dirty when we came in. I just feel so bad being accused of something I did not do. The audacity of her assuming it was me who did that was astounding.🤷‍♀️ I have never been humiliated like that in my life. Learn to treat your customers right.

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Photo of Sendy Duplan
23 May 2026
Source: Google
1.0

Very disappointed with my experience today. There was a communication issue when ordering, and instead of helping clarify the difference between the options, the waitress became rude and dismissive. I ended up receiving two plates I didn’t even want, and when I tried to explain calmly that this wasn’t what I ordered, the situation only got worse. Customer service goes a long way, especially when there’s confusion. A little patience and kindness could have changed the entire experience. Instead, I left upset, asked for a refund, and unfortunately will not be returning. I rarely leave negative reviews, but respect and professionalism matter.

Logo of Pho Zui Zui
Restaurant response
Response added on 23 May 2026
Thank
Photo of Alexis Tucat
6 May 2026
Source: Google
4.0

Good Pho, portions are massive. Great lunch spot

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Photo of Khushii
3 May 2026
Source: Google
1.7

Food food itself was good but, the experience didn’t match. The atmosphere was honestly uncomfortable. It didn’t feel welcoming at all, which made it hard to relax and enjoy the meal. On top of that, the woman taking my order was quite rude and made me feel rushed the entire time, like I was inconveniencing her just by being there. It’s disappointing because the food has potential, but customer service and ambiance matter just as much. I probably wouldn’t come back unless those things improve.

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Logo of Pho Zui Zui
Restaurant response
Thank u but you need to wait for your turn and need to learn thank you if you buy anything from any store
Photo of Claudiu S.
19 Apr 2026
Source: Google
1.7

Bad experience/bad service. Never returning. Going to competitor close by. Owner does not allow to eat sandwich onsite, only takeout, even if you order soup to eat onsite.

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Logo of Pho Zui Zui
Restaurant response
Response added on 19 Apr 2026
Thank u
Photo of Thomas Bracken
13 Apr 2026
Source: Google
5.0

Amazing soup for a good price

Photo of King
3 Apr 2026
Source: Google
5.0

YES I LOVE PHOOOOOOO AND ITS BECAUSE OF ZUI ZUI TRUST ME THIS RESTAURANT HAD THE BEST CUSTUMER SERVICE MY MOM LOVES CHATTING W THE WAITERS AND THE PHO IS WAY TOO GOOD ESPECIALLY THE special pho MUST GO😋😋😋😋😋😋😋😋😋

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Photo of Desmond Yu
2 Apr 2026
Source: Google
4.3

Pho is all you need.

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Photo of Michael Currie
2 Apr 2026
Source: Google
4.0

Hole in the wall, but the best little gem of a place. Very busy, and understandably so. The food is very good to excellent!

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Photo of Nathan Chen
1 Apr 2026
Source: Google
4.7

Good foods at very good prices

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Photo of Services SVP
31 Mar 2026
Source: Google
4.0

Visited during the evening of 3/29/2026. Place is pretty neat. The server was friendly but the lady chef/owner(?) was not. Their soup base is pretty good but there are other place, lots more, that I can support and enjoy. If I come back with the same unfriendly face, then I'll never come back. They will get another chance 😉

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Photo of John N.
26 Mar 2026
Source: Google
5.0

genuinely so good had to give it a review. might be the best pho and the best bang-for-your-buck on the island of montreal. 15$ for a pho size L with incredibly generous portions (surpasses all the other places I went). Also, the fried ice cream dessert was amazing.

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Photo of Heidi H
15 Mar 2026
Source: Google
3.3

absolutely delicious, worth the price

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Photo of James H
14 Mar 2026
Source: Google
4.3

Portion excellent for the price. Service not so friendly and closes early.

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Opening hours

Dining room
  • Sunday 11:00 - 20:00
  • Monday 11:00 - 20:00
  • Tuesday Closed
  • Wednesday 11:00 - 20:00
  • Thursday 11:00 - 20:00
  • Friday 11:00 - 20:00
  • Saturday 11:00 - 20:00

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