Pho Zui Zui seems to be appreciated for its flavorful pho, generous portions, and prices that several customers consider reasonable. However, many reviews mention inconsistent or rude service, with an atmosphere that can sometimes feel uncomfortable and rules that are seen as frustrating. If you're mainly looking for a hearty pho soup at a good price, it may be worth a try; if service matters a lot to you, the reviews are more mixed.
Yuck
The soup is good not the best but is good and prices are ok but custumer services "0" and i think is the owner because the waitress are ok.
!! WORSt experience I have ever had in my life !! Absolutely awful experience. We ordered sandwiches and dumplings over the phone and were told it would take 30 minutes. We show up in –20°C weather, only to be told we’re not allowed to eat the sandwiches inside, but somehow the dumplings are allowed. Makes no sense. We agreed to eat the dumplings, and they were served cold. No offer to warm them up, no courtesy, nothing — in freezing weather. On top of that, they tasted bad and were extremely salty. Terrible service, ridiculous rules, and poor-quality food. I don’t recommend this place at all and will never spend another dollar here. Good luck running a restaurant like this. The owner was yelling and extremely aggressive !! I DO NOT RECOMMEND THIS PlACE
I had a terrible experience here due entirely to the owner’s behavior. We bwere a family of five (including two children) dining around 2:30 PM and ordered two large soups and two orders of spring rolls, which was completely reasonable given that one adult had already eaten and the children would not eat full meals. The owner openly mocked us—pointing at our table, smirking, and making gestures to her staff in disbelief over our order. She kept looking over and smirking the entire time. When she noticed me looking back, she suddenly stopped, which shows she knew her behavior was wrong. A staff member later confirmed that she was mocking us and that this is normal behavior for her. Customers should never be shamed for their orders. The owner was rude, disrespectful, and unprofessional. I will not be returning and do not recommend this place.
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