We went to Paillard - Rue Saint Jean for teatime. This French- style artisan bakery and pastry shop is popularly known for their handcrafted bread and pastries. They have a selection of freshly baked pastries like Croissants, Croc Framboise, Chocolate Twist, Muffins, Galette Granola, Lemon Cake, Brioche, Cinnamon Rolls, Cranberry Loaves, Olive Batard, Baguette, Lemon Tartlets, Macaroons (various flavours), Quiche, Sandwiches, Sweet Desserts, Juices and Hot Beverages just to name a few. We ordered some pastries and they tasted buttery, flaky and full of deliciousness. We love the ambience and the whimsical bunnies decorations for Easter added a pleasant atmosphere. This Paillard bakery is highly rated by visitors for its high quality products and friendly service.
Reviews / Ratings for Paillard - Rue Saint Jean
Opera was little dry but flavour was good Danish and cheese croissants was flavourful Tomato and Pesto bun was great
Chanced upon this cafe in our stroll in the old quarter of Quebec City. So glad we tried their pastries. So satisfying with lots of variety to try from sweet to savoury kind. The coffee is great too.
Summary Paillard is a hollow monument to its past. It was a reliable institution many years ago, but it has since succumbed to the terminal decay of the service industry. It is now defined by its own decline. The Experience The service is poor and rude. There is a palpable contempt for the patron. The staff offer only the cold indifference of a dying brand. The Food The quality has suffered a similar fate. Once excellent, it is now an exercise in mediocrity. It serves as a reminder that even established names can be hollowed out. The Verdict A shadow of its former self. There is no reason to return.
Came early in the morning for a great coffee and the best croissant ever tasted like heaven 😊
It beautiful. Fresh breads with so many choices. I love this place.
I had a great experience at this bakery. The staff is very welcoming and nice.You can really tell that they make everything fresh every day, because the quality and taste stand out. The best part is that it is affordable, making it a perfect spot for a quick coffee and fresh baked treat if u r in Quebec City!
Delicious, one word to describe everything ;)
Best croissant sandwich we gave had in ages. Like many things in Quebec City, echoes of Paris abound in this bakery. Great coffee. Friendly staff helped us in English (and French 😊). Quick service. Visit with confidence!!
Coffee was very average, and the Paris-Brest was honestly the worst I’ve ever had...It was clearly NOT fresh. The choux pastry was stale, and the cream tasted like something straight out of a Betty Crocker mix. The so-called “cream” had split into solid chunks. It wasn’t smooth at all and felt greasy, like biting into a piece of butter.There was no praline flavour whatsoever.
Delicious pastries & sandwiches! An upscale to go for breakfast & lunch!
The croissant breakfast was delicious with crisp, buttery pastries served warm. While the food quality was good, the service experience was less ideal. Staff seemed impatient when explaining the bread selection process to non-French speakers, making ordering slightly stressful.
Great bakery and my wife says that the coffee was very good (I don't drink coffee). Very busy though with significant lines.
The positive—excellent pastries. The negative—bad coffee. I mean, really not good. Weak, watery cappuccino. Best plan is to buy your pastry here, then carry them a couple doors down to Cafe La Maison Smith and get your coffee there! Enjoy the best of both that way. Cheers!
Food was fantastic! Highly recommend.
Good-hearted people. Today the driver at Paillard stopped his mornings errands and helped to boost my truck (Feb 14, 2026). Business and humanity are complementary. St-Valentine LOVE.
From a local - this place has gone downhill recently. It used to be my favourite spot for croissants and pain au chocolat. The last few times we went, both of these items tasted stale and like they had been sitting on the counter for a few days. After re-trying it a few times to make sure I wasn't going crazy, we won't be back.
Amazing cafe with delicious pastries!! I really loved how they have live music ❤️ Welcoming for anglo tourists would reccomend stopping by!
As a local i know the pastries are good here. But i went one evening with a friend around 6. There was 3 employees chatting behind the counter and we stood there for over 5 minutes without being served. So we just left!
Went here due to reviews and tourist lists but was unimpressed
Atmosphere is lacking but very good pastries
Fresh breads, great coffee, good prices, friendly staff. Breakfast combo was perfect.
Pretty expensive for a sandwich. The taste was pretty good. I recommend it but the price is a little bit high
The croissant was actually good, but unfortunately the service completely ruined the experience. The staff were rude, shouting, and had a very bad attitude toward customers. If you are not speaking French, you are very likely to face rude behavior, which made the atmosphere feel uncomfortable and unwelcoming. Good food does not make up for poor service. I would not return unless the staff’s attitude seriously improves.
One of the staff members had a poor attitude, and the almond croissant was disappointing.
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Opening hours
- Sunday 07:00 - 19:00
- Monday 07:00 - 18:00
- Tuesday 06:00 - 18:00
- Wednesday 06:00 - 18:00
- Thursday 06:00 - 19:00
- Friday 07:00 - 20:00
- Saturday 06:00 - 19:00
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