3.9
79 evaluations
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Reviews / Ratings for Pacini Québec Lebourgneuf

Photo of Kevin Below
8 Apr 2026
Source: Google
3.0

I don't usually complain in a restaurant, but why does the music have to be so loud you can't have a conversation, so everyone has to talk loudly, and then you can only hear the booming bass anyway. Anyway, the waitress was super and got the manager to wake up and listen and they turned the music down and eventually turned it way down. So, great service, good food, and eventually good atmosphere.

Service
Cooking
Atmosphere
Logo of Pacini Québec Lebourgneuf
Restaurant response
Response added on 10 Apr 2026
Hello Kevin, we are glad to hear that you enjoyed our food and received excellent service from our team. It is great to know that our waitress and manager were able to react quickly and adjust the environment to make your experience more comfortable. However, we sincerely regret that the initial volume of the music interfered with your ability to have a conversation. We strive to create an atmosphere that is festive yet pleasant for all our guests, and your feedback regarding the bass levels and overall volume is very helpful for our team in finding the right balance. Thank you for your patience and for highlighting the responsiveness of our staff. We look forward to welcoming you back for an even better experience! Thank you for your comment.
Photo of Yousef A
25 Mar 2026
Source: Google
4.0

I had a good experience at Pacini! I tried their lasagna, and it was absolutely delicious—rich, flavorful, and perfectly layered. The sauce tasted fresh and authentic, and the cheese was melted just right, making every bite comforting and satisfying. The atmosphere was warm and inviting, and the staff were friendly and attentive without being overwhelming. You can really tell they care about the quality of their food and the overall dining experience. If you’re craving authentic Italian comfort food, especially a good lasagna, this place is definitely worth a visit.

Service
Cooking
Atmosphere
Logo of Pacini Québec Lebourgneuf
Restaurant response
Response added on 26 Mar 2026
Thank you so much for taking the time to write a review. We are glad that you enjoyed your experience and we hope to see you again soon!
Photo of Henry Ho
13 Feb 2026
Source: Google
3.3

Do Not order the “Feast for Two”, Over Priced , it’s more like Fries for Two🤣.the meat was Small and burned, and Not like the picture, Shrimp was steam with No flavour, Atmosphere was good. my Grandson was happy with his children meal. Pizza and pasta looks good.

Service
Cooking
Atmosphere
Logo of Pacini Québec Lebourgneuf
Restaurant response
Response added on 13 Feb 2026
Hello Henry We are sorry that your experience did not meet your expectations. Could you write to us at [email protected] to give us more details? The satisfaction of our customers is essential to us and we would like to learn more in order to be able to correct the situation.

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