Pacini Drummondville

Wendy Wilson (38 reviews)

3 Mar 2026

Source: Google

2.7

My chicken dish was not hot and tasted like leftovers The apple crumble was also cold but was warm in places almost like it had been microwaved Took a long time to have our dinner served to us Waitress was pleasant. Will not eat hete again

Restaurant response

Response added on 4 Mar 2026

Hello Wendy. Thank you very much for sharing your feedback with us, as your honest comments are essential in helping us improve our standards. We are sorry that your experience in our restaurant disappointed you so much, especially regarding the temperature and quality of your chicken dish and the inconsistent heating of your apple crumble. The satisfaction of our customers is important to us and we will do everything we can to correct the situation, as we sincerely regret that the long wait for your meal was not rewarded with the fresh, high-quality Italian food we strive to provide. We are happy to hear that your waitress was pleasant, and we are committed to working closely with our kitchen team to ensure that our dishes are served promptly and at the perfect temperature. We truly hope you might reconsider so we can provide you with the seamless and delicious experience you deserve in the future.

BiryaniNBarfi (118 reviews)

3 Mar 2026

Source: Google

3.0

The food was not at all good. There was no taste to the pasta, the chicken seemed like it was frozen and rubbery. The dessert, apple crumble, was cold in some spots, warm in others. The waitresses were really friendly and I appreciate their service, however it took too long to get the food.

Restaurant response

Response added on 4 Mar 2026

Hello BiryaniNBarfi! Thank you very much for sharing your feedback with us, as your honest comments are essential in helping us improve our standards. We are sorry that your experience in our restaurant disappointed you so much, especially regarding the quality of your pasta, the texture of the chicken, and the inconsistent temperature of your apple crumble. The satisfaction of our customers is important to us and we will do everything we can to correct the situation, as we sincerely regret that the long wait for your meal was not rewarded with the high-quality flavors we strive to provide. We are happy to hear that our waitresses provided friendly and appreciated service, and we are committed to working closely with our kitchen team to ensure better timing and food preparation moving forward. We truly hope you will give us another opportunity to welcome you back for the seamless and delicious Italian dining experience you deserve.

Mark Smith (4 reviews)

17 Feb 2026

Source: Google

5.0

What a great place very quaint the food was sensational and the server was a wonderful young woman

Restaurant response

Hi Mark! Thank you for taking the time to share your review of our restaurant! We're glad you enjoyed your experience! We are hoping to see you again in the future and we will make sure to be even better!

Kate Z. (84 reviews)

14 Feb 2026

Source: Google

5.0

Pizza and calmari were good, service friendly, looks nice inside.

Restaurant response

Hi Kate! Thank you for taking the time to share your review of our restaurant! We're glad you enjoyed your experience! We are hoping to see you again in the future and we will make sure to be even better!

Paul Kirkham (8 reviews)

26 Nov 2025

Source: Google

4.7

35 of us had dinner after a attending a funeral recently, there was a slight mixup with our reservation time ,but they did everything they could to see that we were comfortable as we waited for our long table, my partner and I enjoyed the pizza and I don’t believe there were others at our table who were disappointed with there meal , I would eat there again , and suggest you give them a try , it was an enjoyable evening

Restaurant response

Response added on 26 Nov 2025

Hi Paul! Thank you for your kind comments! Do not hesitate to write to us at [email protected] to let us know how we could have given you a perfect moment! We will make sure that your next visit to our restaurant will satisfy you completely!

Shannon Thackeray-miller (37 reviews)

4 Nov 2025

Source: Google

3.0

Just ordered lasagna, 2 adults split it and parmesan sticks. Looks like lasagna was frozen, nothing fresh. Lasagna from grocery store for half the price way better. Also we has Quebec Veal meatballs(frozen from a box).Won't recommend or be back to this restaurant. More like cafeteria if things are frozen and put in oven and served on a plate. We are staying at Best Western....looks like breakfast has a better review. I see why

Restaurant response

Response added on 5 Nov 2025

Hello Shannon. We’re truly sorry your meal didn’t meet expectations. That’s definitely not the quality we aim to deliver. Your comments about the lasagna and veal meatballs have been noted and will be passed along to the kitchen team for review. If you’d like, please email us at [email protected] with a few more details about your visit, we’d really appreciate the chance to follow up with you directly.