P.F. Chang's

Ali Hilton (1 review)

12 Mar 2026

Source: Google

5.0

I have eaten here multiple times and I have never been disappointed. Every dish I have ordered has been delicious, with good portions, their cocktails are yummy, service always good. Something I really appreciate is the variety and how they can accommodate certain food restrictions. I rarely eat out because I am often underwhelmed for the price of food lately, but this is one of my top choices! I wish I could eat here more often. Some dishes I can recommend: Crispy beef, Singapore street noodles, lettuce wraps, Mongolian beef, Chang chicken, King prawns

Restaurant response

Response added on 12 Mar 2026

Bonjour, WOW merci d'avoir pris le temps de partager votre expérience. Nous sommes reconnaissant envers votre fidélité à note établissement. Nous avons très hâte de vous revoir de nouveau!

Randa Almutwally (4 reviews)

11 Mar 2026

Source: Google

2.0

I am writing to formally share a disappointing experience I had at your restaurant yesterday. As a regular customer who has visited many times before, I was surprised by the level of service we received during this visit. After placing our order, we waited over 30 minutes for our food to be served, which felt unusually long without any clear explanation for the delay. When we attempted to ask the server about the status of our order, the response we received was delivered with a noticeably negative attitude, which made the interaction uncomfortable. When the food finally arrived, we also noticed that part of the meal was slightly undercooked. This was particularly frustrating after already waiting such a long time. As loyal customers who normally enjoy the atmosphere and food at your restaurant, this experience did not reflect the level of service we have come to expect.

Restaurant response

Response added on 12 Mar 2026

Bonjour, Merci d'avoir pris le temps d'être venue partager votre expérience. Nous sommes sincèrement désolé d'apprendre que votre dernière visite n'a pas été à la hauteur de vos attentes. Votre fidélité est importante pour nous. Nous aimerons discuter avec vous de la situation que vous décrivez. Vous pouvez nous joindre personnellement via le [email protected]

Elif Beauty (13 reviews)

9 Mar 2026

Source: Google

3.0

The food at P.F. Chang’s Laval is really good always fresh and tasty, and the waitstaff is friendly and attentive. I’ve come here 5 times, and every visit has been consistent in that sense. The only downside? The service is suuuuper slow. Even just getting your drinks can take a while, and if you’re really hungry, be prepared to wait at least 20–30 minutes for your food. So, if you’re not in a rush, this place is great. But if you’re starving and need something quick, maybe keep that in mind.

Barbara Kammer

9 Mar 2026

Source: Google

3.5

Food wasn’t hot. Had to send back dumplings and the 2nd time was warm. Very disappointing since I’ve been often and food and service was always top notch

Restaurant response

Response added on 9 Mar 2026

Thank you for taking the time to share your feedback and for your continued visits with us. Im truly sorry to hear that your dumplings were not served hot on this occasion. That is certainly not the experience we aim to provide. Your comments are very important to us and will be shared with our team so we can ensure better consistency moving forward. We truly appreciate your loyalty and hope to welcome your back soon for the top notch experience you've come to expect

ayyappa madu (4 reviews)

2 Mar 2026

Source: Google

1.0

Completely unacceptable and shockingly unprofessional. I booked an online reservation that clearly provided a two-hour dining window. How does it make any sense for a restaurant to accept a reservation and then close the kitchen within that reserved time? This is beyond incompetence. I arrived at 3:45 PM, exactly as per my reservation, only to be told that the kitchen was already closed. If the kitchen was going to be shut, why accept reservations at all? This is misleading, careless, and shows complete disregard for customers’ time. This incident occurred on my wedding anniversary, and I arrived with my 1-year-old child, which made the experience even more frustrating and disappointing. I never expected this level of irresponsibility from P.F. Chang’s. Restaurants enforce strict no-show policies on customers, yet there seems to be no accountability when the restaurant fails to honor its own reservations. Customers should have the same protection—either honor the reservation or compensate for incidents like this. Worst service imaginable. Poor management, zero accountability, and a complete waste of time. Never coming back.

Marc Tenkerian

28 Feb 2026

Source: Google

5.0

George is the best server of all time. He deserves a raise fr.

matias (2 reviews)

28 Feb 2026

Source: Google

5.0

The food, the service and the atmosphere was perfect. P.S my server, Georges, was the best!!

Elie (2 reviews)

28 Feb 2026

Source: Google

5.0

Georges was the best server 💯 food was fire as hell too

Mike (23 reviews)

28 Feb 2026

Source: Google

4.7

Very nice experience going out with my 10 year old boy for a Saturday night diner. We were greeted with a very friendly and thoughtful hostess. All though there was a problem on my end with my reservation, we were kindly given a table by the hostess in a very timely manner. Our waiter, George, was kind and professional with my son, this was truly appreciated. The food arrived about 15 minutes after we ordered and was hot and delicious. It was cooked perfectly and the flavours were spot on. As a dad, going to diner with my kids is always a very joyful moment for me and having great service with amazing food makes it that more special. Many thanks for this delightful dinning experience.

Briana Cabral (7 reviews)

28 Feb 2026

Source: Google

4.3

Vibe is great but the food is just okay. There tends to be an issue with salt levels of their food. The beef broccoli was the best dish we had (slightly over salted), the wonton soup was too salty and the noodle dish didn’t taste like much. The crispy honey chicken wasn’t very crispy. I highly recommend the peanut butter panfried dumplings‼️ The staff were EXCELLENT and so is the atmosphere.

Daud Al-Qutub (15 reviews)

27 Feb 2026

Source: Google

1.0

Very disappointed with my experience at P.F. Chang’s today. I’m a regular customer and placed a pickup order earlier, but when I got home the Mongolian beef was extremely salty as if the salt shaker had fallen into the dish. It honestly made me wonder if the food is tasted before being served. The hot and sour soup was also very watery and nothing like the usual consistency I’m used to. I called to share my feedback and asked that my complaint be passed on to a manager. The only response I received was “I’m sorry to hear that,” with no offer to replace the meal, exchange it, or make things right. Very disappointing customer service, especially from a place I normally enjoy and support.

Eugene Sakellaropoulos (19 reviews)

22 Feb 2026

Source: Google

3.7

Told pick up would be ready in 30 minutes had to wait 55 minutes for the order. No apology no sense of urgency.

Oneisha Lewis (63 reviews)

18 Feb 2026

Source: Google

5.0

P.F. Chang’s exceeded all of our expectations! ⭐️⭐️⭐️⭐️⭐️Their Valentine’s Day special was absolutely phenomenal!! Beautifully presented, flavourful, and incredibly satisfying. Every dish tasted fresh, perfectly seasoned, and thoughtfully prepared. The portions were generous and truly worth every dollar spent.It was such a lovely way to connect with my hubby, enjoying an amazing meal, watching some sports, and just soaking in the moment together.The atmosphere is stunning, elegant yet comfortable, with such a warm and inviting aesthetic. It feels upscale without being pretentious.What truly made the experience exceptional was the team. The staff was incredibly attentive, friendly, and professional. They checked in at just the right moments and made us feel genuinely welcomed and valued. ☺️Everything from start to finish was seamless. We left happy, full, and already talking about our next visit. We will absolutely be returning! Book your reservation soon! You won’t regret it!! 🌟

Restaurant response

Bonjour, tout d'abord, merci d'avoir pris le temps d'être venu inscrire vos commentaires. Ils sont tellement important et motivant pour toute l'équipe. Nous sommes des créateurs de moments spéciale ainsi que de souvenirs. Nous sommes heureux que l'expérience vous ai plu et nous espérons vous revoir bientôt! Merci encore.

Yolanda G (6 reviews)

15 Feb 2026

Source: Google

5.0

Best sweet and sour soup! Excellent service and delicious food.

Maria B (1 review)

14 Feb 2026

Source: Google

5.0

We absolutely love coming here. The food is always good and never disappoints. Huge shoutout to Farah and Magaly for taking such great care of us. Highly recommend!

Christianne Guevremont (5 reviews)

9 Feb 2026

Source: Google

3.3

It was the worst service ever! Forgot my soup had to ask for it, forgot my dumplings had to ask again…. Meal was long to receive and was told that they did not expect so many people on a Sunday for lunch, the restaurant wasn’t even 1/2 full. Very disappointing will not go back.

Restaurant response

Response added on 11 Feb 2026

Bonjour Mme Guevremont, nous sommes désolé que votre expérience n'ait pas été à la hauteur de vos attentes. Ce que vous décrivez ne reflète absolument pas les standards que nous souhaitons offrir à nos invités. Soyez assurer que vos commentaires seront partagés avec notre équipe afin de corriger. Nous aimerions avoir l'occasion de nous entretenir avec vous, vous pouvez nous joindre via le [email protected]

Marita Mansour (2 reviews)

8 Feb 2026

Source: Google

5.0

Lovely experience. Michael I. was very accommodating. Service was quick and food was excellent per usual.

Restaurant response

Response added on 11 Feb 2026

Bonjour Mme Mansour, merci d'avoir pris le temps de noter votre expérience lors de votre visite. Nous ne manquerons pas d'aviser Michael pour ces bons mots. Au plaisir de vous recevoir bientôt!

Kiara Brunet (1 review)

8 Feb 2026

Source: Google

3.0

The waitress Annie-pier was rude and the it took asking 2 times for the busboys to bring us water. She didn’t wish the birthday person happy birthday they just dropped the cake and left. Overall service terrible not at all like our last experiences here.

Restaurant response

Response added on 11 Feb 2026

Bonjour Mme Brunet, nous sommes désolé que votre expérience n'ait pas été à la hauteur de vos espérances. Sachez que la situation que vous décrivez ne correspond pas aux standards habituels de l'entreprise. Nous aimerons beaucoup nous entretenir avec vous, nous vous invitons à nous contacter personnellement via le [email protected]

Nicholas Quintillan (367 reviews)

8 Feb 2026

Source: Google

5.0

Had a pleasant experience recently. The service was warm, timely, knowledgeable, and friendly. The food was served quickly and arrived just as expected. All-around, the experience was very positive from start to finish.

Restaurant response

Response added on 11 Feb 2026

Bonjour Nicholas, merci beaucoup d'avoir pris le temps de noter votre expérience. Nous nous fessons un devoir d'offrir des moments inoubliables tant par la cuisine qui est servie que par l'expérience de service que nous offrons. Merci encore et au plaisir de vous recevoir bientôt!

Gianni (2 reviews)

8 Feb 2026

Source: Google

4.7

Michael H was incredible. He looked after us with professionalism. The food is excellent and coupled with the great service, we had a great experience. Thanks Micheal H for looking after us.

Restaurant response

Response added on 11 Feb 2026

Thank you so much Gianni for your kind words! We're truly happy Michael H made your experience so memorable. Ill be sure to share your feedback with him. It means a lot to our team, and we can't wait to welcome you back again soon

Adriana Sclifos (14 reviews)

8 Feb 2026

Source: Google

5.0

Great experience at P.F. Chang’s thanks to Anthony and MichaelH behind the bar and Loovens on the floor. The drinks were excellent, the dishes came out fast, and everything was explained clearly. Friendly, professional service all around — highly recommend!

Restaurant response

Response added on 11 Feb 2026

Thank you so much Adriana for such a thoughtful review! We're truly happy Anthony, Michael H and Loovens made your experience memorable from the bar to the floor. Your kind words mean a lot to our whole team. We can't wait to welcome you back again very soon

Amy (4 reviews)

8 Feb 2026

Source: Google

4.3

Thank you to Anthony and Dany for the amazing service! Would definitely come back for their amazing drinks.

Restaurant response

Response added on 11 Feb 2026

Thank you so much Amy for your lovely feedback! We're so happy Anthony and Danny made your visit special and we agree the drinks are amazing! We truly appreciate your support and can't wait to welcome you back again soon

Richard Bastien (2 reviews)

7 Feb 2026

Source: Google

5.0

Thank you Magaly for the good service.

Restaurant response

Response added on 11 Feb 2026

Thank you so much Richard for your kind words! We're truly happy to hear Magaly took great are of you. Ill be sure to share your feedback with her. Lookinf forward to welcoming you back again soon

isis mace (7 reviews)

7 Feb 2026

Source: Google

5.0

went to grab a drink after work, thank you anthony and spiro for being respectful and for a great recommendation!!

Restaurant response

Response added on 11 Feb 2026

Thank you so much for stopping by after work and for your kind word! We'll be sure to share your feedback with Anthony and Spyro. The'll be so happy to hear it. Looking forward to welcoming you back again soon

Ḁlexander Pavlḭn (3 reviews)

7 Feb 2026

Source: Google

5.0

Had an amazing time at P.F. Chang's, Anthony gave an amazing service! Honestly the best service I've seen in a long time. He gave our whole group great recomendations. We will defenitely be asking for Anthony to serve us again next time we come dine.

Restaurant response

Response added on 11 Feb 2026

Thank you so much Alexander for this incredible feedback! We're truly proud to hear Anthony made such a strong impression on your whole group. Ill make sure he sees your message. We'll be ready to welcome you back anytime