Review summary

What guests say about Osé Sushi Jacques-Cartier

Reviews are very mixed, but several customers report long waits, uneven service, and disappointing experiences, especially with the all-you-can-eat menu. Others found the sushi very good, the service friendly, and takeout efficient, with a few mentions of a nice atmosphere. If you go, it’s best to be patient and not be in a rush.

Summary based on 22 reviews.
3.0
27 evaluations
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Reviews / Ratings for Osé Sushi Jacques-Cartier

Photo of Éric Bourbeau-Geoffrion
9 Aug 2026
Source: Google
4.3

The food was very good but some of the sushi flavors where a bit weird, Coralie served us with a smile and was very charming! We really like our experience!

Service
Cooking
Atmosphere
Logo of Osé Sushi Jacques-Cartier
Restaurant response
Response added on 19 Aug 2026
Thank you Éric for the review, we appreciate it ! See you soon :)
Photo of rachel perez-ortiz
8 Aug 2026
Source: Google
2.0

Wanted to try Jacque Cartier location, it was okay…to say the least. The sushi was awful. Fried sushi was lukewarm or just plain cold. Taste was off, service was extremely slow. 45 min wait just for the appetizer. We also got all you can eat $42 per person which considering quality/taste the price feel absolutely astronomical considering it was tasting like grocery sushi. Also, tried to order pad Thai, they had no veggies, no noodles, offered replacement and came back to say they were out of that too. We expressed our concerns and got a 15% discount. Servers were very kind and apologetic but you can definitely tell the resto is short staffed and not equipped to handle more than a couple of tables. Definitely the only thing saving the experience was the services and them trying to make it work! Unfortunately, will not be going back.

Service
Cooking
Atmosphere
Logo of Osé Sushi Jacques-Cartier
Restaurant response
Response added on 19 Aug 2026
Hi Rachel, We are truly sorry to read this review, we understand your frustation. We did a follow up with our team so we can make sure to work on the problems encountered. Don't hesitate to write us to the following email if you have any questions or things to say, it will be a pleasure to discuss with you : [email protected]. Thank you, Osé's team

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Opening hours

Dining room
  • Sunday 11:00 - 20:30
  • Monday 11:00 - 20:30
  • Tuesday 11:00 - 20:30
  • Wednesday 11:00 - 20:30
  • Thursday 11:00 - 20:30
  • Friday 11:00 - 21:30
  • Saturday 11:00 - 21:30

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