Novotel Montréal Centre

Mark E Perrault (20 reviews)

11 Oct 2026

Source: Google

4.0

We were in the city to see Teddy Swims at the Bell Center which was a short 5 minute walk away. St Catharines Street is a short walk in the other direction with tons of shops and restaurants. The location cannot be beat. But for $400 a night the lobby rooms wwss nothing special. The front desk staff were friendly. The gym was barely a gym. But the 6 cardio machines and an old workout pully station. The bed and pillows were the worse - well worn pillows. And the bed was too firm for me. It was noisier than most hotels with lots of sirens and right now lots of construction happening.

Konstantine Psaradellis (2 reviews)

9 Oct 2026

Source: Google

5.0

Right away i noticed how clean this place was which was a great first impression. Second everyone working here had a smile on their face and where happy to help with any request. I highly recommend coming here just be vigilant for the entrance.

Christopher Hornek (2 reviews)

5 Oct 2026

Source: Google

4.0

Good location on Levesque

Rajaee Altwal (10 reviews)

2 Oct 2026

Source: Google

2.0

The restaurant employees are Ok but not very friendly, I wish they are more friendly

Dean Bennett (243 reviews)

30 Sep 2026

Source: Google

4.0

Novotel excellent Close to shops.. Surroundings dirty and homeless everywhere.. smelly

Wayne King (3 reviews)

23 Sep 2026

Source: Google

4.0

So far so good. Room is clean. Very nice bathroom!!

Marc Ferrazzano (453 reviews)

22 Sep 2026

Source: Google

5.0

Great hotel. Close to everything. Fantastic all around.

Lloyd Rupert (2 reviews)

18 Sep 2026

Source: Google

5.0

Check-in was fast. I was met with fast and friendly service. The staff were very friendly. The restaurant food was also delicious. I highly recommend this hotel! A+ 😁

Ryan Clarke (113 reviews)

15 Sep 2026

Source: Google

3.0

A solid choice for Downtown Montreal, close to lots of restaurants, bars and shopping. The staff at front reception were OK, but not super warm and friendly, the staff at the bar we encountered one night were super lovely. The rooms are nicely refurbished, with really comfortable bed, and a spacious layout. The only slight niggle was there were no wine glasses or normal glasses, which I find odd for a Hotel brand of this calibre. The bathroom was really good with lots of bench and shelf space, and a fantastic shower with perfectly strong pressure. Overall this is a great Hotel and we would stay again.

Nona Burnett (59 reviews)

13 Sep 2026

Source: Google

3.0

The Novotel is a beautiful hotel. Spacious, quiet, excellent downtown location. Novotel is in the heart of downtown Montreal to say the area is busy would be an understatment. The hotel is attached to a parking garage at the time it was 30/ night. I would suggest park and walk. Everything is with in walking distance. Shops, cafés, restaurants, and the hotel is just far enough away from the main downtown area for some privacy. Lovely restaurant attached to the hotel. Nothing is complementary. The rooms were large, the views were nice. Beds comfortable, mini bar, small coffee station, microwave in lobby, bathroom very nice. The Novotel is a 7-8 minute walk to Belle Centre Theatre, which was the main reason we chose this hotel. Everything else was bonus. Montreal was beautiful, I would return and stay again at the Novotel.

Yunus Sidat (13 reviews)

26 Aug 2026

Source: Google

4.0

Great location. I have given this a 4 star review only because it had no pool at this location. No vending machines to get drinks or a shop. overall a nice stay for the price we paid for.

m h (153 reviews)

13 Aug 2026

Source: Google

5.0

This hotel came up as a good option near a conference that I was attending. I booked it because it said it had soundproof rooms and I needed that. The front desk staff were really lovely for the most part. They helped me with printing and some other things. Room service breakfast was good and on time, if a little pricey, even for room service. The rooms are okay but dated. I'm surprised they are considered a four-star hotel. It does not feel like a four-star experience. It was pretty bare Bones and kind of bland. Gray carpet gray couch grey curtains... Leaving it a little depressing feeling. Nothing special in the room The mini fridge is filled with their own things so it's hard to store yours, and it doesn't really get very cold so what I was able to put in went bad within 24 hours. You get one coffee pod per person before having to pay. I asked for a quiet room and really appreciate that they accommodated that but the view is kind of sad. They don't have a lot of control over that but it's just something to notice. There's no top sheet so a hot duvet or nothing. They might want to move to the sandwich style which is a top shade, a duvet and then a thin blanket on top. Which is what I've experienced in most Montreal hotels. The room didn't smell great. It wasn't overpowering so I didn't do anything about it but it just felt a little musty I guess. There's nothing in the lobby, no coffee or tea or water. I did really appreciate the business services like printing and such. I would consider coming back if I have another work conference - during the conference part, because of the service and quiet, I also appreciated having a desk. But if I'm coming for a vacation or personal reasons I would not choose this hotel. I did move after four nights for my last two nights because I just wanted something nicer. I found something less expensive and nicer not very far away. All in all I would say it's a decent choice if you have something work related happening nearby, you can get it at some kind of discount or reasonable price. I certainly wouldn't pay the $600 usd for two nights that it would have been for me to stay my last two. It's just not worth it.

Paolo V (156 reviews)

4 Aug 2026

Source: Google

4.0

Visited in July/August 2026. Overall, we had a great stay here. Location: The location is great for attending events at the Bell Centre. We came to Montreal for a concert and Osheaga music festival. The walk to the Bell Centre was only 5 min. To get other places, we were only a short walk to the metro station. The hotel is also close to shopping, restaurants, and downtown sites. Room: The room was a typical hotel room (sorry, can't find a photo). It was spacious, modern, and clean . Washroom was a good size. There are ice/water machines, but I didn't check out or use the other amenities. Parking: Parking was $30/day for underground parking and includes in and out privileges. You need to pull over on the side of the road, check in (they give you a parking ticket), THEN go to parking lot.

Kat Alejandrino (2 reviews)

1 Aug 2026

Source: Google

1.0

We just recently watched Ariana Grande concert, July 31st and I chose this place to stay as it was an excellent area. I was disappointed with my stay at Novotel Montreal Centre. The next day morning I discovered several insects crawling around the bathroom door frame and floor in Room 204 on the second floor. I took photos immediately because I was concerned about the cleanliness of the room. Finding multiple insects in the bathroom was unacceptable and made me uncomfortable using the facilities. The Wi-Fi connection in our room was also extremely poor. It was slow, unreliable, and frequently disconnected, making it difficult to use throughout our stay. We were traveling with our small dog and chose this hotel because it advertises itself as pet-friendly. However, I couldn’t help but wonder whether we were assigned an older or less well-maintained room because we had a pet. I hope this wasn’t the case, as all guests should receive the same standard of accommodation regardless of whether they are traveling with pets. In addition, I found the reception experience to be rather cold and not particularly welcoming. As guests visiting from Toronto with Asian background, we would have appreciated a warmer, friendlier greeting that made us feel genuinely welcome. Overall, between the insects, the poor Wi-Fi, and the lack of a welcoming experience, this stay did not meet the expectations I have for the Novotel brand. I did not report it because we are checking out a few hours anyway. I hope management investigates these issues, improves housekeeping and pest control, and ensures every guest receives a clean room and a warm, professional welcome. Never coming back here.

Kristy Leong (27 reviews)

30 Jul 2026

Source: Google

5.0

Fantastic experience staying in this hotel. The room is superb! It’s spacious, comfortable bed and great shower area. Staff are very friendly and service is prompt. Location is close to amenities, shopping and food choices. Good job! Highly recommended for travelers who want nothing but an enjoyable trip!

T T (1316 reviews)

27 Jul 2026

Source: Google

5.0

Loved our stay here for 3 (2 double beds), shower pressure was great, $30 for 24H car parking.

EllenChr

22 Jul 2026

Source: Google

0.0

Stayed here for three nights. Nice room with comfortable bed. Good AC and very quite room. Clean bathroom. Coffemaker (but just one pod per person per night). Good gym. Location very practical as the AirPort bus stopped just three minutes away.

Kevin Garben (123 reviews)

20 Jul 2026

Source: Google

5.0

Excellent front desk staff here were warm, welcoming, and helpful from the second I walked in. The breakfast was good, the rooms were nice, and it was very easy to walk from to everywhere I needed to get to. This was my first Novotel stay in North America and I would be happy to stay at this location again.

Eve Ashkanasy

16 Jul 2026

Source: Google

5.0

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Susan Abramson (46 reviews)

15 Jul 2026

Source: Google

4.0

The bed was comfortable but the room, pillows and headboard were not fresh smelling. And on the first day we were there, housekeeping came into our room as we were taking a much needed afternoon nap! We did not have the 'do not disturb' on the door, but we just got into our room and it was just cleaned. ?? We did not get in our nap becasue of that. The toiletry products and towels were all great. Overall, I felt safe and the staff at the front desk were all very friendly. But I would not stay here again as the room was smelly.

Julia Rubin (30 reviews)

12 Jul 2026

Source: Google

5.0

The hotel is well located, the rooms are large, and my bed for very comfortable. The staff is extremely nice and welcoming, I could only say great things about them. The hotel itself though needs an upgrade to justify the price and the 4 star label. The rooms are quite worn out, as the bathroom door picture shows and also have some "old"/smoke smell. Overall, it would be a good stay for a reasonable price but the 330 CAD + tax I paid per night is not justified for the quality.

Melissa D (165 reviews)

2 Jul 2026

Source: Google

5.0

Stayed here many years ago and had no issue, loved it. Came recently for a concert and this definitely wins for close proximity to Centre Bell. However if you have allergies or asthma, avoid this hotel. The carpet in the hallways and in the elevator (parking garage) reek of mold. The rooms have carpet still and smell heavily of smoke. We had a very unpleasant stay as we were having asthma exacerbations caused by the smell of smoke and mold. The front desk were accommodating and switched our room, but ultimately it still smell of smoke and made it hard to breathe and sleep.

Lucio Munoz (66 reviews)

2 Jul 2026

Source: Google

5.0

I had a great stay at Novotel Montréal Centre. The rooms were large, comfortable, and very clean, and the bathroom was also spotless. Breakfast was delicious every day. The staff were amazing—super kind and always ready to help. The location couldn’t be better: close to two metro stations, bus stops, and just around the corner from Rue Sainte‑Catherine with tons of restaurants and stores. I would definitely stay here again.

Mo Miah (103 reviews)

1 Jul 2026

Source: Google

4.0

Great service from Najah. Easy check in. Informative and friendly. Couldn’t do enough and kept checking in during our stay. Breakfast really good. Not much of a view and the double beds are small and fixed in place which didn’t suit our travel needs otherwise all good.

Guilherme M. V. D. M.

24 Jun 2026

Source: Google

0.0

I’ve stayed in several Novotels, the Novotel Montreal doesn’t stand to other hotels from the same level