The hotel is especially appreciated for its very convenient downtown Montreal location, near the Bell Centre, shops, restaurants, and public transit. Several reviews also highlight the welcoming staff, the clean, spacious, and comfortable rooms, as well as good value for money. A few guests, however, mention issues with breakfast/buffet, inconsistent service at times, and a few maintenance or room layout details.
well located, spacious room #808, nice towels, crisp & clean bedsheets, comfortable bed, quiet ventilation, quiet toilet with good flush
The hotel staff were wonderful. They were always kind, helpful and respectful. The location is excellent with easy access to the trails on Mont Royal as well as quick access to downtown activties.
I loved everything about the hotel.
Hotel was very clean, staff were lovely and it was very central. Close to train/metro station. Lots of good restaurants and shops
I’ve stayed here the last three years for a group event in early May and have been very happy. Reasonably priced, great location in that its near a lot of stuff including the Metro ( so you can park and never need your car til you leave ) but its on a side street so its very quiet - even when the Habs win a playoff game, LOL. Staff is friendly and the hotel has a convenient underground parking garage. Hotel restaurant has an excellent breakfast as well.
Fantastic stay in downtown Montréal. Pros: - Location is great. Close proximity to Bell Centre, great shopping, cafés, restaurants. - Clean, modern and spacious rooms with nice space to work or lounge on the sofa, plus big windows overlooking Montagne that fully open up to enjoy the fresh air and sun. - Very comfortable beds and well soundproofed rooms for perfect restful sleep. - Room service is very good. - Pet friendly. Cons: - Only basic on-site amenities (i.e. a gym and restaurant).
Come here yearly (sometimes more) for work Got an oversized room this time. Everything in good order and as expected. Appreciate the bottled shampoos, soaps vs single use. The shower was fantastic, lots of hot water (a lot of places I haves stayed water is like warm especially at peak times). Horrible TV system, slow, doesnt turn on the wall Bring standard USB cables, not direct USB-c but like they have bedside outlets Restaurant was good, catered by host Meeting room was spacious and like they have outlets at every sitting spot. Overall great place to stay.
Great hotel, nice rooms and bar. Friendly staff.
I had a great stay, very friendly staff, I would definitely stay again.
Fantastic location. Easy walk to the train station, Bell Centre, lots of restaurants and shops nearby. My room was on the third floor and overlooked the street. There was some minor noise from outside but nothing that kept me awake. Comfy bed. TV and wifi worked well. Very clean. Little cool in the room but the thermostat didn't seem to be working. I made for with the extra blanket. Lighting situation could be improved, needed a good overhead light. The shower got hot quickly but had very weak pressure. Overall I would recommend and stay again.
Super staff and breakfast buffet
Construction everywhere, sadly for a beautiful city a little disappointing. From last 2 years, I was told there is 🚧 👷♂️ by the locals. Came here after 18 years hoping to enjoy staying in the heart of Montreal.
Over the past 15 plus years of regular trips to Montréal this is my go to hotel. It's location is situated close to the Bell Center, shopping and some great pubs and restaurants. A good restaurant is also located on the ground floor. Check out Ye Old Orchard across the street for a pint or two. The staff at Novotel are friendly and the rooms are always clean.
For the price go elsewhere! Service was friendly and location was good but the rooms are awful. Worn down mattresses, small cheap pillows and towels torn and rough.
🛏️ Rooms were great for two, but when you make a reservation for four instead of two beds they put a sofa bed that was quite uncomfortable. 🏨The instalations were great! Very modern. 🍴 The breakfast buffet was good but they didn’t have many options for the price it was. 💪🏻As for the gym, they had a good selection of equipment, you can do a great push pull legs!
Great downtown hotel, expensive but worth it due to close to the Bell centre
Good food and service, I really enjoy having a dinner here, and I highly recommend the original pork ramen
Been a few times for games, can walk everywhere.
What an Absolute HABTASTIC time staying at this hotel! It was a perfect spot close the Bell Centre as well a beautiful restaurant across from the hotel! I'll be back soon.
Excellent location. Clean, spacious rooms. Staff were super friendly. Great value especially when you consider the location/quality as compared to other major metropolitan cities. A hotel such as this, in a similar location in Toronto, would be $500/night. Centre Bell is two blocks. For a concert or hockey games, this is prime location. We definitely will stay here again.
Excellent location for shopping and downtown attractions. It is a well kept, clean hotel with very comfortable beds, helpful staff, and good onsite dining. Would recommend for short stays.
This is our 2nd stay and we have a 3rd planned. The hotel is centrally located near entertainment, shops, dining and transportation. The staff are welcoming and pleasant. The rooms are comfortable and well outfitted. Dining and room service were very good. We liked the safety of needing our key to enter the elevators and the brightness and visibility of the lobby to the road.
We had a pleasure staying at Novotel. We stayed in February, the rooms are clean and cozy. The staff is friendly and helpful. The helped us quickly with some documents that had to be printed. I would recommend!!
Fantastic location, you can do local sightseeing on foot if weather permits. Plenty of options for food nearby. I had to attend interview at consulate, and it took just 5 mins to reach there. Staff is friendly and helpful. Breakfast buffet was great and had lots of options. Room and bathroom were clean. Cons - No complimentary water bottles were provided at check-in, better to carry your own. It wasn't a deal breaker for us.
We stayed here as it’s in a great location for Centre Bell, and were very happy we did. Finding and parking here was a breeze, and check in was quick and easy. The room was exactly as I’d expected. Definitely a place I’d stay at again when in town.
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