20 Feb 2026
Source: Google
Stopped at the mall on my graduation trip. I ordered a pretzel and when the cashier left the machine with a printed receipt I, for some reason, assumed she wanted me to rip it myself. When I did, she gave me a dirty look and the rest of the workers talked bad about me because they assumed I couldn’t understand French. I am fluent. Ruined my day completely - I regret assuming she wanted me to take the receipt myself. Edit: thank you to the owner for an amazing response. I will not take you up on this offer but I really appreciate your understanding!!! Thank you again
Service
Cooking
Atmosphere
Restaurant response
Response added on 17 Jan 2025
Good Day Juliette
My name is Dan Oana, I am the owner of the Mr. Pretzels franchise in Galeries de la Capitale. I wish to express my regret for the way you were served at my location.
If you are still in the Mall I would like to ask you, if you wish to return to Mr. Pretzels and you will be given 3 FREE pretzels.
Again I apologize for the way you were treated.
Best regards,
Daniel Oana
Mr. Pretzels - Galeries de la Capitale