McDonald's
McDonald's 400 Bd Sir-Wilfrid-Laurier, Longueuil
2.4
36 evaluations
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Review summary

What guests say about McDonald's

Reviews are very mixed, but the overall trend is rather negative with an average rating of 2.3/5. Several customers mention long waits, incomplete or incorrect orders, as well as service that can sometimes be cold or disrespectful. On the other hand, a few comments highlight polite staff, fast service, and well-prepared orders on certain visits. If you go, it’s best to be patient and check your order before leaving.

Summary based on 36 reviews.

Reviews / Ratings for McDonald's

Photo of Cold DT
24 May 2026
Source: Google
4.3

For a McDonald's, this is a good 1. Items are well prepared and taste good for McDonald's

Service
Cooking
Atmosphere
Photo of LVDENS
18 May 2026
Source: Google
2.0

Consistently, every single time I have gone to the dine in, wait times have been completely unacceptable. Employees will sometimes literally forget about your order or stand there and talk instead of actually working. I do not recommend.

Service
Cooking
Atmosphere
Photo of Pilar Morales
13 May 2026
Source: Google
3.7

My order is incomplete. The receipt on the bag said 1 Muffin Blu, but when I got home I saw that they didn't include it, even though I paid for it and it was noted on the packaging.

Service
Cooking
Atmosphere
Photo of Emilie Boucher
12 May 2026
Source: Google
1.7

Still bad. Slow and stale is the norm

Service
Cooking
Atmosphere
Photo of Yassine S.
3 May 2026
Source: Google
3.0

Slow service, inconsistent service

Photo of Amine Med
2 May 2026
Source: Google
3.7

Clean restaurant

Service
Cooking
Atmosphere
Photo of APC
27 Mar 2026
Source: Google
1.7

Order a single ice cream. Order was sitting for a good 10 minutes. The person who delivers food to the client ignores my order. I had to ask my ice cream. No apologies

Service
Cooking
Atmosphere
Photo of Kim Pollock
21 Mar 2026
Source: Google
2.3

I used the drive thru and received two drinks that I had ordered and the other one was supposed to be a decaf coffee ended up being a regular coffee with cream and sugar.... I never got my decaf.

Service
Cooking
Atmosphere
Photo of Cheb Laarbi
21 Mar 2026
Source: Google
1.0

Service was poor at McDonald's. Long wait time, staff didn’t seem attentive, and the order came out wrong. Not satisfied

Photo of Cts _
21 Mar 2026
Source: Google
1.0

Bad service at McDonald’s. Rachid who was working seemed unprofessional and didn’t handle orders properly. My food was late and incorrect. Really disappointing

Photo of CA
21 Mar 2026
Source: Google
1.0

Very slow service at McDonald’s. Staff seemed disorganized, my order was wrong, and the food was cold. Not a good experience.

Photo of Jacques Languedoc
12 Feb 2026
Source: Google
4.0

Late night snack... Perfect ! 😁

Service
Cooking
Atmosphere
Photo of Ken Tf
6 Feb 2026
Source: Google
5.0

Although I rarely eat at any restaurant let alone fast food when I need to due to unplanned extreme hunger I will go to McDonald's and order their fish sandwich and French fries or their coffee Mcfkurry. The service at this location is exceptionally unique and perfect! The drive-through window employees are so kind efficient and I was uniquely impressed. French fries were crisp fish sandwich on point. Bravo!!!

Service
Cooking
Atmosphere
Photo of Loli Lola
30 Jan 2026
Source: Google
1.0

Had a really bad experience here. The manager on duty was extremely unprofessional and made racist comments toward us when we arrived. Completely unacceptable behavior, especially in a place that’s supposed to be welcoming to everyone. We felt disrespected and uncomfortable and will not be coming back. Management seriously needs to address this.

Service
Cooking
Atmosphere
Photo of image 4u
28 Jan 2026
Source: Google
5.0

Very polite staff. The morning shift of Jan 28 11.30 am. Great service. Great communication.

Service
Cooking
Atmosphere
Photo of june LXXII
5 Jan 2026
Source: Google
1.0

They always sale older cold coffee

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