McDonald's

Roger (166 reviews)

13 Oct 2026

Source: Google

4.0

Missing items on menu

shafling (82 reviews)

12 Oct 2026

Source: Google

1.7

Had an horrible customer experience here. After getting our order went to get some tissues and ketchup but there were none. Asked the staff but was rudely told there are none. Asked again if this McDonald's along a major highway really ran out of tissues and again the rude reply was yes. Apart from this the store atmosphere was awful. No cleaning...drinks pilled over floor never mopped. Never going back.

Matthew Arsenault (8 reviews)

6 Oct 2026

Source: Google

4.0

Stopped on our way out of Ottawa, the staff was quick.

Wael Dandachi (3 reviews)

19 Sep 2026

Source: Google

1.0

Things are moving very slowly, and there are not enough workers. Many people are leaving because of the long waiting times, and the same issue is affecting deliveries as well. Isn’t there anyone who can take care of this problem and find a solution?

Chris Cadieux (34 reviews)

10 Sep 2026

Source: Google

3.0

The drive-thru was manned by someone who could not understand anything people were saying, she kept repeating food items that they did not request. When I moved ilup to the window to pay, she had her arms crossed, her eyes closed and head back, ignoring me and what the client was 'attempting' to order. If a staff member has difficulties with a language barrier or other déficits, don't put them in a position to interact with the public. It frustrates the public and the staff member. Very poor assignment of dutues.

Jiggs Casey (203 reviews)

9 Sep 2026

Source: Google

4.0

Stopped thru, did the app order ahead thing which worked out well, we were traveling, so this was always going to be a quick stop.

Beaconhill Fireworks (21 reviews)

6 Sep 2026

Source: Google

2.7

Not a great McDonalds. They are understaffed at oeak hours. The service was sliw and even then the food was not hot. The garbage bins were overflowing and the tables were not cleaned. The lication is convenient but like I said, understaffed.

Cyber3 Tesla (11 reviews)

27 Aug 2026

Source: Google

1.0

That was by far the dirtiest McDonald's I've been to. The whole dining room was a mess, not a single table was clean also floor was disgusting. Secondly to top it off service was so slow i had tome to examine and traumatize myself with how the food could be if that is what they present. I will never go dine there

Matthew Robillard (50 reviews)

27 Aug 2026

Source: Google

1.0

Garbage service Better off anywhere but here

Jacob Salloum (236 reviews)

27 Aug 2026

Source: Google

1.0

Like all McDonalds in Gatineau. Bad service, wrong order.

Laura Mackenzie (3 reviews)

23 Aug 2026

Source: Google

1.0

In line for over 30 minutes and had to leave because there was no sign of us getting food soon. They were understaffed. Last place to go when you have a craving after a night out. If I could leave no stars, I would

Forum AutoZone Québec Point Com (37 reviews)

6 Aug 2026

Source: Google

1.0

Can you believe these uncouth teenagers wouldn't give me a refund after i found a fly in my ketchup!!!

luc periard (15 reviews)

29 Jul 2026

Source: Google

1.7

3 years I have not been there and they still can't get and order rite

Karles Belanger (56 reviews)

15 Jul 2026

Source: Google

3.0

Medium-slow speed

Loaf (10 reviews)

14 Jul 2026

Source: Google

3.0

Bruh why is everything so expensive dawg I just want a mcchicken

Caroline Pilon (24 reviews)

12 Jul 2026

Source: Google

1.7

... ordered a burrito combo. The burrito was so cold, like it came straight out of the fridge, then they forgot the potatoes. Had to go back. Cold breakfast sucks !

Denise Belanger (6 reviews)

2 Jul 2026

Source: Google

1.0

July 2nd 2026, 11:51....Went to order lunch for the office staff. Arriving at the office, one of my collegue had a 1/4 lb BLT with not meat....Called the restauarant and the answer I got, was nothing we can do. GREAT CUSTOMER SERVICE!!! DO NOT GO TO THAT PARTICULAR BRANCH OF MACDONALD, SERVICE IS THE ITS.

Sebastien Cadieux (7 reviews)

22 Jun 2026

Source: Google

1.0

20 min nothing in drive-thru... wow

Jesse Fortin (19 reviews)

9 Jun 2026

Source: Google

2.7

Got some lovely expired apples for my kids (expired by 4 days). The bag has even expanded signifying that they’re not good.

April Saucier (4 reviews)

21 May 2026

Source: Google

1.0

Extremely rude if you speak English, immediately changed their happy tone to an almost disgusted tone. Rushed me through my order, definitely won’t be back to this location and I’d never recommend it to anyone. The food was awful, I asked for fresh food and when I got to the window no more than 3 minutes not even later they hand it to me and with a rude tone say it’s fresh with a condescending smirk so I check and it was not. So I asked that they be made fresh I already even stated that I didn’t mind waiting the wait. Very politely to I might add. They just have a complete disregard for people and doing proper business here. It’s not a difficult job. I’ve worked in the food industry, just takes patience and common knowledge as well as human decency. This location lacks all of that.

Romeo Talavera (1 review)

9 May 2026

Source: Google

1.0

So first they don’t Even fill up my drink it’s halfway filled then they forget both of my sauces and all my food is cold like this place sucks

Richard Telekawa (11 reviews)

6 May 2026

Source: Google

3.7

Ordered take-out thru the app. Fast and easy given that it was McHappy Day and the restaurant was crowded. Ordered using the app, went inside and my order was ready approx. 15 minutes after, much quicker than people at drive-thru or in restaurant.

Pascal Sylvain (12 reviews)

12 Apr 2026

Source: Google

1.0

This McDonald’s is trash - and I should know, I come here all the time since I’m too lazy to go to a slightly further location. These incompetent people consistently get your order wrong or give it to you with missing items. It’d actually be impressive if it weren’t so irritating. Do not come here.

Sonnenblume (43 reviews)

30 Mar 2026

Source: Google

4.0

All in all a good mcdonalds. Completely unrelated childhood trauma aside (I once went there 20 years ago for dinner and when I came back my lizard was dead but at least I remember fondly my dad lore dumping about the type of stone used for the tables), this was a nice snack stop for fries and drinks. Less than 4$ for a coffee, fries and a small iced coffee. Thanks mcd app! I will forever cherish the fact Mcdonalds is always there for me whether things are good or bad in life.

Jay Ph (65 reviews)

10 Mar 2026

Source: Google

1.0

Employees too lazy to complete a carafe order just now saying they don’t do these. Just too lazy to make it likely as usual. Now I can’t cancel the order or I pay fees and they obviously won’t cancel because they don’t want to pay the fees