Worst drive thru experience ever. Had to wait for 15 mins for the attendant to answer and 10 mins to take the order
What guests say about McDonald's
The reviews are very mixed, but the majority describe very slow service, incomplete orders, and an often frustrating experience. Several customers also mention an unpleasant atmosphere and dirty or hard-to-access restrooms. A few people, however, highlighted good service, especially at the drive-thru, and some liked the food or breakfast. Overall, this location seems best avoided if you are looking for speed and consistency.
Reviews / Ratings for McDonald's
Worst service ever, waiting 2 hours for uber order don’t order from here
I couldn't even charge my phone. All the socket were powered off. It seems this was done deliberately
This is one of the world McDonald's I ever entered and I travel to some of the toughest cities in USA. This is like homeless shelter . Locked bathrooms with no toilet papers . It's giving creepy desert town . This is Downtown Montréal ! This is not a McDonald , it's like Acceuil Bonneau with no toilet paper !🧻 And I don't even think they let the homeless use the bathroom and they have some rules they can throw people out after 30 minutes . So it's full of homeless people but not even homeless friendly !
Terrible service waited atleast 40 minutes for food and waited atleast 30 minutes to get the refund. No response when asked for refund every single time for 30 minutes. I literally had to ask 15 times just to get my money back.
Never order from this place. Third time there's something missing. It's ridiculous
Why did they put a drive thru? The cars are just parked to wait for pedestrians the let them pass.
Terrible waiting time in drive thro And very slow service Don’t waste your time here
Delicious Chicken Big Mac! Fast Service! (Monday Afternoon) App worked when scannez the code bar. Dining and Toilet are cleaned. Last time I’ve came here on Sunday, December 10, 2024
This is the getto mcdo for me 😂😂, no parking and just a drive through which connects 2 streets. Wild! The food was good tho and quick.
They make their Uber Eats drivers stand outside in the cold. Then ignore them when they ring. My order was ready, I could see if. I had to wait 8 mins in the cold for anyone to acknowledge me. This the trashiest McDonald’s in Montreal.
40mn waiting in the drive thru!! 40mn!!! I was 4th in the line!!!
Trying to reach the drive through is like trying to pull teeth from someone who doesn’t have any…it’s not possible. Slow staff, I went inside and most of them are just talking about their lives, no sense of urgency, no care in the world. This is supposed to be fast food not 30 minute wait for a coffee. Whoever is the manger here clearly isn’t doing their job, these workers are not properly trained. If I could give negative stars I would
Cant get a simple skip order right, missing items.
Just like any McDonald's except NOBODY SPOKE ENGLISH THERE !!!! Shame
The bathroom is frequently dirty and has a very unpleasant smell. The bathroom is always locked, and I have had to ask multiple staff members to open .
Always great service using drive thru
Ice cream machine is most time functional
It’s a funny spot after 10pm on weekends.
Great food. Nice service , excellent place to sit and enjoy breakfast.
Definetly one of my favorite fast food joints on the southside of quebec city! Top tier service & the usual great taste!
I’ve never waited this long at a McDonald’s in my life. At this point, it seriously makes you question the whole concept of fast food. What’s the point of coming here for something quick when you’re standing around forever for a basic order? No rush, no efficiency, no explanation just endless waiting. If I wanted a slow, disorganized experience, I would’ve gone literally anywhere else. Very disappointing and honestly frustrating.
Very very veryyyyy slow...
You can walk around the drive through 5 times and come out with your order before they get to an actual in person order.
Nice employees and good security
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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