Madame Poulet
Madame Poulet 3240 Blvd. Saint-Martin O, Laval
3.5
103 evaluations
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Review summary

What guests say about Madame Poulet

Opinions are mixed: many customers really like the chicken, often described as crispy, tasty, and sometimes excellent. The service also receives very positive comments, with several mentions of welcoming, quick, and courteous staff. However, other customers report cold meals, order errors, long wait times, and prices considered high.

Summary based on 92 reviews.

Reviews / Ratings for Madame Poulet

Photo of Antoine Leblanc
29 Dec 2025
Source: Google
1.0

This experience was absolutely terrible. My girlfriend was given the wrong burger, returned it untouched, and then was argued with about her order despite the bill showing what we ordered and paid for. On top of that, the employee was openly eating and sucking on a snack pack while talking to us, which was unbelievably rude, unprofessional, and disrespectful. As for my food, being charged nearly 7$ extra for mac and cheese that was literally kraft dinner with fried onions slapped on top is a complete scam. The quality, service, and attitude were all unacceptable. We are beyond disappointed and will never be coming back.

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Photo of Samantha St-Onge
29 Dec 2025
Source: Google
1.7

My partner and I ordered two combo burgers. They brought me a completely different burger from what I had ordered, which I brought back to the counter, untouched. The lady argued me on what I had ordered despite proof on the bill, and was sucking on a snack pack the entire I was conversing with her, which felt very disrespectful. My partner’s side, a mac n cheese, was basically just Kraft Dinner with some fried onion sprinkled on top. They charge nearly 7$ extra for a side of mac n cheese, only to serve KD!! Very unsatisfied and will not be returning.

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Photo of Omer Ahmed
27 Dec 2025
Source: Google
5.0

best service from Michael

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Photo of Rohan Rustom
27 Dec 2025
Source: Google
4.7

We ordered a 20 tenders weekend promo, Micheal served us very quickly and was very welcoming!

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Photo of Safi Rezayi
27 Dec 2025
Source: Google
5.0

Thanks for the amazing service and friendly environment

Photo of Kessle Lopez
26 Dec 2025
Source: Google
1.0

I've been a customer for years. I really like what they sell, but the quality has gone down and the staff is less competent. The bathroom is disgusting.

Photo of Fatma H.
25 Dec 2025
Source: Google
5.0

Great service and suggestions given by Micheal on our last visit! Food is delicious, well preserved and reasonably priced for the portions! Definitely recommend and will come back !

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Photo of Tiziana Rizzi
24 Dec 2025
Source: Google
1.0

This review is purely for the service- I leave reviews everywhere I travel around the world and rarely have left 1, if ever. The service was beyond incredibly rude. My husband went over to pick us up some chicken sandwiches, and the woman refused to speak to my husband in English, being very rude about it. My husband doesn’t speak French as he’s American. Like I previously said, we travel all over the world and haven’t encountered this, even where there is a language barrier there’s always effort. Being originally being from Montreal I know this happens often, but felt compelled to leave this review as it seems people forget they live in Canada, especially in customer facing roles, and are fortunate to live in a bilingual province. He ended up going to Uniburger closeby which was excellent with both food and service.

Service
Photo of Joe Gentile
22 Dec 2025
Source: Google
2.0

I was quite disappointed with the food. The Piri Piri chicken burger was extremely messy to eat, the bun broke apart making it impossible to eat it as a burger rather in pieces. Some of the fries were a little raw and undercooked and the onion rings were greasy.

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Photo of Abderrahmen Laadhar
22 Dec 2025
Source: Google
5.0

Great service from Michael.

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Photo of Aurnove Ghost
22 Dec 2025
Source: Google
5.0

Micheal was great. Good service and provided a nice environment for us to enjoy our meal

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Photo of Melissa Coroiu
22 Dec 2025
Source: Google
5.0

Service was good, the cashier was nice, and the food is even better

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Photo of George Berberian
22 Dec 2025
Source: Google
5.0

Staff is friendly and kind.thanks Michael

Photo of Sevag Pilavdjian
21 Dec 2025
Source: Google
5.0

We arrived at Madame Poulet quite late at night before a flight and we were extremely pleased with the level of service and generosity provided by Michael. Not only did he recommend the best meal option but he was very kind and patient with our order. Much recommended, thank you!

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Photo of h k
21 Dec 2025
Source: Google
5.0

awesome

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Photo of Nino Bucaro
21 Dec 2025
Source: Google
4.7

Great service by Michael

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Photo of samantha secyugu, proteau
20 Dec 2025
Source: Google
5.0

Micheal gave us great recommendations and service! I recommend going to madame poulet!

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Photo of Cherif mht Mahamatzen
20 Dec 2025
Source: Google
5.0

Michael service impeccable

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Photo of Tony DiFruscio, T.P.
20 Dec 2025
Source: Google
5.0

Friendly service from Michael

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Photo of Jeremy De couto
19 Dec 2025
Source: Google
5.0

Great service with Micheal and food was great good service and very clean

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Photo of Chrysoula Koutsouris
19 Dec 2025
Source: Google
5.0

Very nice customer service. Michael was really kind and food was so good!

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Photo of Dimitri Georgoulas
19 Dec 2025
Source: Google
4.7

Food is amazing & Micheal at the cash is Fire! 🔥

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Photo of Ibrahim Khoury
19 Dec 2025
Source: Google
5.0

Wonderful experience food delicious

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Photo of Andrea Downes
14 Dec 2025
Source: Google
1.0

50$ dollars for 8 chicken strips??? FIFTY CANADIAN DOLLARS????

Photo of Nour Lamrhari
12 Dec 2025
Source: Google
2.7

Food was cold and unpleasant. The poutine had hard chicken, it made my stomach ache + it's overpriced too. But the service was really nice.

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Opening hours

Dining room
  • Sunday 11:00 - 05:00
  • Monday 11:00 - 05:00
  • Tuesday 11:00 - 05:00
  • Wednesday 11:00 - 05:00
  • Thursday 11:00 - 05:00
  • Friday 11:00 - 05:00
  • Saturday 11:00 - 05:00

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