Madame Poulet
Madame Poulet 3240 Blvd. Saint-Martin O, Laval
3.9
115 evaluations
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Reviews / Ratings for Madame Poulet

Photo of Tiziana Rizzi
24 Dec 2025
Source: Google
1.0

This review is purely for the service- I leave reviews everywhere I travel around the world and rarely have left 1, if ever. The service was beyond incredibly rude. My husband went over to pick us up some chicken sandwiches, and the woman refused to speak to my husband in English, being very rude about it. My husband doesn’t speak French as he’s American. Like I previously said, we travel all over the world and haven’t encountered this, even where there is a language barrier there’s always effort. Being originally being from Montreal I know this happens often, but felt compelled to leave this review as it seems people forget they live in Canada, especially in customer facing roles, and are fortunate to live in a bilingual province. He ended up going to Uniburger closeby which was excellent with both food and service.

Service
Photo of Joe Gentile
22 Dec 2025
Source: Google
2.0

I was quite disappointed with the food. The Piri Piri chicken burger was extremely messy to eat, the bun broke apart making it impossible to eat it as a burger rather in pieces. Some of the fries were a little raw and undercooked and the onion rings were greasy.

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Photo of Abderrahmen Laadhar
22 Dec 2025
Source: Google
5.0

Great service from Michael.

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Photo of Aurnove Ghost
22 Dec 2025
Source: Google
5.0

Micheal was great. Good service and provided a nice environment for us to enjoy our meal

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Photo of Melissa Coroiu
22 Dec 2025
Source: Google
5.0

Service was good, the cashier was nice, and the food is even better

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Photo of George Berberian
22 Dec 2025
Source: Google
5.0

Staff is friendly and kind.thanks Michael

Photo of Sevag Pilavdjian
21 Dec 2025
Source: Google
5.0

We arrived at Madame Poulet quite late at night before a flight and we were extremely pleased with the level of service and generosity provided by Michael. Not only did he recommend the best meal option but he was very kind and patient with our order. Much recommended, thank you!

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Photo of h k
21 Dec 2025
Source: Google
5.0

awesome

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Photo of Nino Bucaro
21 Dec 2025
Source: Google
4.7

Great service by Michael

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Photo of samantha secyugu, proteau
20 Dec 2025
Source: Google
5.0

Micheal gave us great recommendations and service! I recommend going to madame poulet!

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Photo of Cherif mht Mahamatzen
20 Dec 2025
Source: Google
5.0

Michael service impeccable

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Photo of Tony DiFruscio, T.P.
20 Dec 2025
Source: Google
5.0

Friendly service from Michael

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Photo of Jeremy De couto
19 Dec 2025
Source: Google
5.0

Great service with Micheal and food was great good service and very clean

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Photo of Chrysoula Koutsouris
19 Dec 2025
Source: Google
5.0

Very nice customer service. Michael was really kind and food was so good!

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Photo of Dimitri Georgoulas
19 Dec 2025
Source: Google
4.7

Food is amazing & Micheal at the cash is Fire! 🔥

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Photo of Ibrahim Khoury
19 Dec 2025
Source: Google
5.0

Wonderful experience food delicious

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Photo of Andrea Downes
14 Dec 2025
Source: Google
1.0

50$ dollars for 8 chicken strips??? FIFTY CANADIAN DOLLARS????

Photo of Nour Lamrhari
12 Dec 2025
Source: Google
2.7

Food was cold and unpleasant. The poutine had hard chicken, it made my stomach ache + it's overpriced too. But the service was really nice.

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Photo of Torino
11 Dec 2025
Source: Google
5.0

The best chicken sandwich I never stated and the service was fast and almost perfect 👌

Photo of Rima Chami
8 Dec 2025
Source: Google
4.7

The chicken was tasty crunchyand boneless. Must try it

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Photo of Theetsa Kann
28 Nov 2025
Source: Google
5.0

The son & his father were so nice to everyone. God bless their souls.

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Photo of Yas D.R
27 Nov 2025
Source: Google
4.0

Yall be so for real what is this quantity? Edit: I went to them and they fixed it up so thank you for that!

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Photo of Kubilay Eryatar
26 Nov 2025
Source: Google
1.0

This is by far one of the most disgusting and unhygienic establishments I’ve ever seen. A hair came out of the food I was served, and on top of that, I witnessed employees working without hairnets, with their hair down, and with long, unkempt nails while handling food. This is nothing less than total disrespect for customer health. On top of the hygiene issues, the service was just as bad. The woman at the entrance told me to “wait 5 minutes” and then stood there playing on her phone while making me wait for no reason. When she finally took my order, she acted as if she was being forced to work, visibly irritated and unprofessional. It’s unbelievable that a place with such poor hygiene and terrible customer service is still operating. I’m not leaving this just as a review — I am officially filing complaints with MAPAQ (Québec Food Safety Inspection) and the Office de la protection du consommateur. I will follow up until a proper inspection is carried out. Eating here isn’t just unpleasant — it’s a health hazard. I absolutely do NOT recommend this place to anyone who cares about their well-being.

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Logo of Madame Poulet
Restaurant response
Response added on 26 Nov 2025
Thank you for your detailed feedback regarding your recent visit. We are very concerned about the serious hygiene and service issues you've described and take these allegations extremely seriously. Ensuring the well-being of our customers is our top priority. We would appreciate the opportunity to discuss your experience in further detail. Please reach out to us directly at [email protected] so we can address this situation immediately and directly.
Photo of Amina Kreps
11 Nov 2025
Source: Google
1.0

Ordered a 20 PCS Filets Feast Combo. Says on the site it comes with buns and coleslaw. It did not. When I called they were unable to help me or correct the order. Careful what you order!!

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Logo of Madame Poulet
Restaurant response
Response added on 26 Nov 2025
Thank you for your feedback regarding your order. We are very sorry to hear that items were missing from your Filets Feast Combo and that we were unable to correct the order when you called. We want to ensure that all our customers receive exactly what they ordered and paid for. Please reach out to us directly at [email protected] so we can look into this matter further and make things right.
Photo of Stephania
1 Nov 2025
Source: Google
5.0

First Time going and so happy i Found this place.. the young Man Who served me was si polite and well spoken... Chicken is crispy not as Much spice but atleast you get that crunch..cant complain... Plus we get 6 sauces with 20 chicken tendres .

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Opening hours

Dining room
  • Sunday 11:00 - 05:00
  • Monday 11:00 - 05:00
  • Tuesday 11:00 - 05:00
  • Wednesday 11:00 - 05:00
  • Thursday 11:00 - 05:00
  • Friday 11:00 - 05:00
  • Saturday 11:00 - 05:00

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