This review is purely for the service- I leave reviews everywhere I travel around the world and rarely have left 1, if ever. The service was beyond incredibly rude. My husband went over to pick us up some chicken sandwiches, and the woman refused to speak to my husband in English, being very rude about it. My husband doesn’t speak French as he’s American. Like I previously said, we travel all over the world and haven’t encountered this, even where there is a language barrier there’s always effort. Being originally being from Montreal I know this happens often, but felt compelled to leave this review as it seems people forget they live in Canada, especially in customer facing roles, and are fortunate to live in a bilingual province. He ended up going to Uniburger closeby which was excellent with both food and service.
Reviews / Ratings for Madame Poulet
I was quite disappointed with the food. The Piri Piri chicken burger was extremely messy to eat, the bun broke apart making it impossible to eat it as a burger rather in pieces. Some of the fries were a little raw and undercooked and the onion rings were greasy.
Great service from Michael.
Micheal was great. Good service and provided a nice environment for us to enjoy our meal
Service was good, the cashier was nice, and the food is even better
Staff is friendly and kind.thanks Michael
We arrived at Madame Poulet quite late at night before a flight and we were extremely pleased with the level of service and generosity provided by Michael. Not only did he recommend the best meal option but he was very kind and patient with our order. Much recommended, thank you!
awesome
Great service by Michael
Micheal gave us great recommendations and service! I recommend going to madame poulet!
Michael service impeccable
Friendly service from Michael
Great service with Micheal and food was great good service and very clean
Very nice customer service. Michael was really kind and food was so good!
Food is amazing & Micheal at the cash is Fire! 🔥
Wonderful experience food delicious
50$ dollars for 8 chicken strips??? FIFTY CANADIAN DOLLARS????
Food was cold and unpleasant. The poutine had hard chicken, it made my stomach ache + it's overpriced too. But the service was really nice.
The best chicken sandwich I never stated and the service was fast and almost perfect 👌
The chicken was tasty crunchyand boneless. Must try it
The son & his father were so nice to everyone. God bless their souls.
Yall be so for real what is this quantity? Edit: I went to them and they fixed it up so thank you for that!
This is by far one of the most disgusting and unhygienic establishments I’ve ever seen. A hair came out of the food I was served, and on top of that, I witnessed employees working without hairnets, with their hair down, and with long, unkempt nails while handling food. This is nothing less than total disrespect for customer health. On top of the hygiene issues, the service was just as bad. The woman at the entrance told me to “wait 5 minutes” and then stood there playing on her phone while making me wait for no reason. When she finally took my order, she acted as if she was being forced to work, visibly irritated and unprofessional. It’s unbelievable that a place with such poor hygiene and terrible customer service is still operating. I’m not leaving this just as a review — I am officially filing complaints with MAPAQ (Québec Food Safety Inspection) and the Office de la protection du consommateur. I will follow up until a proper inspection is carried out. Eating here isn’t just unpleasant — it’s a health hazard. I absolutely do NOT recommend this place to anyone who cares about their well-being.
Ordered a 20 PCS Filets Feast Combo. Says on the site it comes with buns and coleslaw. It did not. When I called they were unable to help me or correct the order. Careful what you order!!
First Time going and so happy i Found this place.. the young Man Who served me was si polite and well spoken... Chicken is crispy not as Much spice but atleast you get that crunch..cant complain... Plus we get 6 sauces with 20 chicken tendres .
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 11:00 - 05:00
- Monday 11:00 - 05:00
- Tuesday 11:00 - 05:00
- Wednesday 11:00 - 05:00
- Thursday 11:00 - 05:00
- Friday 11:00 - 05:00
- Saturday 11:00 - 05:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile