Madame Poulet
Madame Poulet 3240 Blvd. Saint-Martin O, Laval
3.9
115 evaluations
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Reviews / Ratings for Madame Poulet

Photo of Filipe Drumond
5 Apr 2026
Source: Google
3.7

A fair experience, but room for improvement. I recently visited Madame Paulette and overall, the experience wasn’t bad—but it didn’t quite meet expectations either. The chicken tenders were well fried and had a good texture, but unfortunately, they lacked flavor. There was very little seasoning, which made them feel somewhat flat despite being cooked properly. The fries were the biggest disappointment. They seemed over-fried—very dark, almost burnt, which affected both the taste and overall enjoyment of the meal. Another detail that stood out was the presentation. Even though we ordered 20 chicken tenders, everything was served in aluminum trays. We had to ask for plates, which felt unusual for a dine-in experience and took away from the overall impression. In summary, this is not a bad spot—but it’s also not one that stands out. With better seasoning, more attention to frying times, and improved presentation, the experience could be significantly better. Wishing the team all the best moving forward.

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Photo of Subhannita Sarcar
3 Apr 2026
Source: Google
1.3

This particular store is probably the worst Madame poulet. We have been to other stores and we really like the food and the price. But this store has absolutely garbage service. The lady at the cash can barely speak/understand English. She will get the wrong order, the service is extremely long. They didn't even give us cutlery. We asked for mp classique poutine and they served normal classique (guess we should have checked how much we are being charged but we usually don't do that because other Madame poulet stores have exceptional service).

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Photo of Ejaz Khan
28 Mar 2026
Source: Google
3.0

Take outs: Verify your order before leaving the restaurant. Missing toppings and fries were burnt.

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Photo of Tim Frisby
26 Mar 2026
Source: Google
5.0

Best chicken in Montreal!

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Photo of Apostoli Assimakopoulos
24 Mar 2026
Source: Google
1.7

Really disappointed with my experience at Madame Poulet. We waited over 45 minutes for a Tomacluck, even though there was no rush at all. What made it worse was seeing the manager, Coralie, on the phone the whole time, seemingly talking to friends or family instead of paying attention to customers. It felt unprofessional and like our time didn’t matter. Definitely not the level of service I expected, and I won’t be coming back unless things improve.

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Photo of The Dark Flame Knight
22 Mar 2026
Source: Google
1.3

I can't downrate the atmosphere enough. The music was very very loud. They had to lower it so I could shout my order. The terminal to pay could not be lifted so there was no way to hide my card or tip. So I panicked and put 15% even though we were taking it home. This place is expensive as hell. I ordered a piri-piri chicken burger and a mac and cheese non combo. How can you justify 55!? Its so loud I had to leave, go outside and then and go around the corner to accept a phone call. I was already pretty unhappy. The food took a ver very long time for a fast food joint. Almost 20 minutes. We got our food and left in a hurry. I got home in 6 minutes and the food was cold. My car is heated. Burger was slop and I had to eat it with a fork and knife. The chicken was no longer crispy and was slightly blad. Sauce was ok. Macncheese was bland and the chicken did not help much. I have yet to experience food poisoning but if I did this review woudl be 1 star. I do not plan to go back and will be recommending to my friends and family that this was not a good experience.

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Photo of Marie-eve
22 Mar 2026
Source: Google
2.5

-1000 for the ambiance, the music is so loud I had to shout my order. I swear the same song played 3 times in a row while I was waiting for my food, it took at least 15 minutes. 50$ for a burger and a mac and cheese(with chicken) is too expensive, especially since we didn't take any combo. The food is not bad, not great though. The mac and cheese is bland and it was cold when we got home (took us 6 minutes from door to door).

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Photo of Sam Bernis
21 Mar 2026
Source: Google
4.0

Price jump! On Saturdays, 20 pieces used to be 29.99. Now, they’re 39.99. That’s quite the price increase. Not worth it.

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Photo of Typical Topics
16 Mar 2026
Source: Google
1.0

Food was literally disgusting. Tasteless chicken with a little bit of sauce in some bread. Nothing more. Saw the cashier who served me like shes forced to be there but the chicken with her bare hands in a slab of bread and thats that. Paid 30$ for this garbage along with a tiny bit of mac n cheese which was soggy and disgusting as well similar to a kraft dinner. Cookies were the only good thing i bought and im guessing its sourced

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Photo of Venu B
22 Feb 2026
Source: Google
4.0

This place is really expensive for a burger and chicken tenders. No sauce is included with the combo, need to pay extra. The burger lacked flavour 5/10 , the chicken tenders were ok 7/10.

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Photo of Chris Hansen
31 Jan 2026
Source: Google
3.0

I ordered 3 chicken tenders on uber and two accompanying sauces. Not only were the sauces 3.50 each, but the supposed “hot honey” was just a tiny plastic cup of regular honey. I paid $7 for sauces that couldn’t even cover 1 of 3 tenders. Ridiculous.

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Photo of Anna Petrosian
13 Jan 2026
Source: Google
1.0

I don’t recommend this place because they are trying to squeeze money out of customers. I ordered the special of the day without knowing it’s the special of the day and they charged me full price. While eating, I saw the poster for the weekly specials so I went to ask them why I didn’t get that price and they said it’s because you have to say “special du jour” when ordering and that just seems ridiculous to me. I have never had this experience before, usually the person at the register is happy to notify me of the specials particularly when my order is part of the promo. The food was below average, worth half of what I paid at most. For reference, my total was $21.35 for the burger/fries/soda trio (including tax). I ordered the MP classic burger and it only had 3 ingredients… I could make a better burger at home. Even the table next to me had issues with their order. I overheard the conversation & basically they ordered 3 trios but only got served burgers and drinks (fries were missing). They had to pay separately for the fries and I presume it came out more expensive that way. All this seems very intentional; I have worked in customer service for many years so I recognize a cash grab when I see one.

Photo of Jean-michel Lacroix
9 Jan 2026
Source: Google
3.0

We went there with 2 kids. The waiting time is forever. Eberyone were waiting for more than 30 minutes. The guy behind the cash was poorly traîned and clumsy and he didn't know what to do. The cook instructed everything. We ordered 20 mcx. The portion was good for the price but he didn't bring us any fork or knives. The fillet was cooked completely but has no taste without the sauce. The bathroom was not cleaned, the dining area was clean. They are very understaffed.

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Photo of Alfred Wayne
3 Jan 2026
Source: Google
5.0

Michael was very helpful

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Photo of jana abdallah
3 Jan 2026
Source: Google
5.0

Excellent service par Michael!!

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Photo of Evans Vogas
31 Dec 2025
Source: Google
2.0

We went to Madame Poulet with high expectations, but unfortunately the experience was disappointing. The staff refused to speak English with us, so we had to order in French, which was manageable but still not very welcoming. We ordered four plates: the new Chicken Tomacluck for myself and three chicken burgers for my wife and kids. The “chicken burgers” are not really burgers — they’re chicken tenders placed inside a hamburger bun — so be aware of that before ordering. The Tomacluck was mostly batter, and the chicken inside didn’t taste properly cooked; the texture was still slimy, which was very off-putting. On top of that, the restaurant was extremely cold — I had to eat my meal with my jacket on. The total for the four meals was approximately $85, which made the experience even more disappointing given the quality. Ironically, the best part of the meal was the fresh-cut fries. For a chicken restaurant, the chicken itself was not the highlight. Overall, not an experience we would repeat

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Photo of Paola D
30 Dec 2025
Source: Google
1.0

Horrible experience. It’s was 15 degrees in the restaurant and the staff lied to me saying I controlled by the central. Waited 20 min for the tomacrap very disappointed 33$ later. I never felt so ripped off

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Photo of Antoine Leblanc
29 Dec 2025
Source: Google
1.0

This experience was absolutely terrible. My girlfriend was given the wrong burger, returned it untouched, and then was argued with about her order despite the bill showing what we ordered and paid for. On top of that, the employee was openly eating and sucking on a snack pack while talking to us, which was unbelievably rude, unprofessional, and disrespectful. As for my food, being charged nearly 7$ extra for mac and cheese that was literally kraft dinner with fried onions slapped on top is a complete scam. The quality, service, and attitude were all unacceptable. We are beyond disappointed and will never be coming back.

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Photo of Samantha St-Onge
29 Dec 2025
Source: Google
1.7

My partner and I ordered two combo burgers. They brought me a completely different burger from what I had ordered, which I brought back to the counter, untouched. The lady argued me on what I had ordered despite proof on the bill, and was sucking on a snack pack the entire I was conversing with her, which felt very disrespectful. My partner’s side, a mac n cheese, was basically just Kraft Dinner with some fried onion sprinkled on top. They charge nearly 7$ extra for a side of mac n cheese, only to serve KD!! Very unsatisfied and will not be returning.

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Photo of Omer Ahmed
27 Dec 2025
Source: Google
5.0

best service from Michael

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Photo of Rohan Rustom
27 Dec 2025
Source: Google
4.7

We ordered a 20 tenders weekend promo, Micheal served us very quickly and was very welcoming!

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Photo of Safi Rezayi
27 Dec 2025
Source: Google
5.0

Thanks for the amazing service and friendly environment

Photo of Kessle Lopez
26 Dec 2025
Source: Google
1.0

I've been a customer for years. I really like what they sell, but the quality has gone down and the staff is less competent. The bathroom is disgusting.

Photo of Fatma H.
25 Dec 2025
Source: Google
5.0

Great service and suggestions given by Micheal on our last visit! Food is delicious, well preserved and reasonably priced for the portions! Definitely recommend and will come back !

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Opening hours

Dining room
  • Sunday 11:00 - 05:00
  • Monday 11:00 - 05:00
  • Tuesday 11:00 - 05:00
  • Wednesday 11:00 - 05:00
  • Thursday 11:00 - 05:00
  • Friday 11:00 - 05:00
  • Saturday 11:00 - 05:00

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