3.8
35 evaluations
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Reviews / Ratings for Joyo Burger - Masson

Photo of Sarah Faye
22 Mar 2026
Source: Google
5.0

Great burgers, amazing fried chicken!

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Cooking
Logo of Joyo Burger - Masson
Restaurant response
Response added on 22 Mar 2026
Bonjour Sarah Faye, Merci pour ce beau mot et les 5 étoiles qui l'accompagnent ! Joyo Burger Masson | Restaurant de hamburgers à Montréal
Photo of mohsen miladi
21 Mar 2026
Source: Google
4.3

Here’s a clean and natural review you can use: ⸻ I recently visited Joyo Burger on Rue Masson, one of the nicest streets in Montreal, and overall I had a great experience. I ordered the Nashville chicken burger, and it was honestly amazing — perfectly spicy, juicy, and tender. Definitely the highlight of the meal and worth coming back for. That said, there were a few downsides. The fries were a bit disappointing and felt low quality compared to the burger. The service also wasn’t perfect — there were no napkins, salt, or ketchup available on the table, which made things a bit inconvenient. Despite these small issues, the food itself (especially the burger) really stands out. I’m giving 4 stars, with one star deducted for the sides and service. I would still come back again for that chicken burger 👍

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 21 Mar 2026
Thank you for the thoughtful review and for highlighting our Nashville chicken burger; we’re thrilled it was the highlight of your visit. I’m sorry the fries and the absence of napkins, salt, and ketchup on the table made things inconvenient. We will address these items with the team to improve our sides and table setup, and we appreciate your feedback and look forward to serving you again on Rue Masson.
Photo of Farnaz Khazaei
21 Mar 2026
Source: Google
3.3

The burgers were absolutely delicious, very tasty and made with fresh meat. The flavor was excellent. If you’re a burger lover, you should definitely try the burgers at this restaurant. However, there are a few points I’d like to mention. The fries were not good; they had an onion taste (maybe they were fried in the same oil as onions, or for some other reason). Also, the bottom of the container was full of small, broken pieces that were not really edible. Our meals were served at different times. There was about a 10-minute gap between my husband’s dish and mine, even though we ordered together on the same bill. No sauce was served with the fries, and we had to ask for it. They brought us a small container of ketchup. I really liked the atmosphere of the restaurant. The interior design is beautiful, but I think the level of service should match the quality of the food and the interior design so everything feels consistent.

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 21 Mar 2026
Farnaz, thank you for your thoughtful review — we’re delighted you enjoyed the burgers and our interior. I’m very sorry the fries tasted of onion and arrived with small broken pieces; we will investigate the frying process and packaging to prevent this. I apologize for the staggered service and that condiments were not offered with the fries; we will remind the team to serve items together and proactively include sauces. We appreciate your feedback and will work to ensure the level of service matches the quality of our food and design so your next visit is seamless.
Photo of E Lussier
21 Mar 2026
Source: Google
5.0

One of the best burgers in town! And awesome milk shakes.

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 21 Mar 2026
Thank you so much for the kind words! We’re thrilled you enjoyed our burgers and milkshakes. Feedback like this means a lot to our team. We look forward to serving you again soon.
Photo of Edgar M. Toro
8 Mar 2026
Source: Google
5.0

Great local place for burgers. Ingredients treated with care and respect. The Burgers, Fries, and Poutine please the Gods.

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 7 Mar 2026
Bonjour Edgar M. Toro, Merci d’avoir pris le temps de nous accorder ces 5 étoiles ! Joyo Burger - Masson
Photo of Don J
6 Mar 2026
Source: Google
3.0

I dont like leaving poor reviews but beware of take out orders. Because the way they package the burgers, the box becomes condensed and the bottom of the burger becomes wet and soggy.

Photo of CT Moore
4 Mar 2026
Source: Google
1.0

Soggy Sadness all around. Both our burgers were a soggy mess. The bun was soggy. The lettuce was soggy. And everything was drowned in sauce. The fries were also soggy. And the poutine wasn't hot enough for the cheese to melt. There is no "joy" in "Joyo".

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 5 Mar 2026
Bonjour CT Moore, Nous avons bien pris en compte votre retour. Nous sommes navrés de ne pas avoir réussi à vous satisfaire. Joyo Burger - Masson
Photo of Pablo Stevenson
22 Feb 2026
Source: Google
4.7

Very good burgers. Love the caramelized onions one.

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 22 Feb 2026
Thanks so much for the great review, Pablo. We're thrilled you loved the caramelized onions burger and appreciate you sharing your feedback. We look forward to serving you again soon and hope you'll try more of our menu next time.
Photo of aissa elb
29 Jan 2026
Source: Google
1.0

The food was good, but not that good because we found something in the food and it was a pick up and we couldn’t return it in this weather. I’m sorry but next time try to be more hygienic thanks

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Photo of Abdessamad harhouri
29 Jan 2026
Source: Google
1.0

If you’re reading this, just do whatever I don’t like this place mah

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Photo of Abdel'Essamad Lahrouri
29 Jan 2026
Source: Google
1.0

I didn’t like the fries they were burnt and they’re my favourite

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Photo of Aissa El bouazzi
29 Jan 2026
Source: Google
1.0

It’s my first time to eat here. I placed an order over the application and the guy thought that I am a delivery guy and he asked rudely about the delivery bag and when I told him it’s for a pick up then he said sorry I didn’t like how he treated me.

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Photo of Fares Ben Jeddi
17 Jan 2026
Source: Google
5.0

The burger was really good and fresh. The team was very friendly and fast service. I will definitely come back!

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Logo of Joyo Burger - Masson
Restaurant response
Response added on 18 Jan 2026
Thank you, Fares — we’re thrilled you enjoyed the fresh burger and friendly, fast service. Your kind words mean a lot to our team. We look forward to welcoming you back soon!
Photo of Jean-Philippe Cormier
5 Jan 2026
Source: Google
3.3

In terms of a chicken burger, these guys know what they're doing.

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Opening hours

Dining room
  • Sunday 11:00 - 22:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 22:00
  • Friday 11:00 - 22:00
  • Saturday 11:00 - 22:00

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