Jack Astor's Bar & Grill Laval

David Caprio (15 reviews)

24 May 2026

Source: Google

3.0

We were not waited on for about 15 Minutes despite the restaurant not being busy. So we left. The food and atmosphere comments pertain to our first visit, which is why we decided to return .

Restaurant response

Response added on 24 May 2026

Hello David Caprio, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your service was slower than our usual high standard. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember include a copy of your review and let us know the username it’s under. Basheru Layne, General Manager

Farah Kashar (42 reviews)

23 May 2026

Source: Google

5.0

delicious foods , Good staff , perfect to watch a sport game , there is a bar , I ordered burger with cheese and bacon , it was excellent and french fries was too.

Valedina Tsiafakis (5 reviews)

18 May 2026

Source: Google

5.0

Awesome service by Zarah. Thank you so much

Grace Scott

18 May 2026

Source: Google

5.0

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

Carson Stark (43 reviews)

12 May 2026

Source: Google

2.0

Waited at the front for 25 minutes for the manager to find my receipt while my takeout got cold

Jet Red

9 May 2026

Source: Google

1.7

service was bad given with an attitude..not a good experience and they weren't even busy

Restaurant response

Response added on 11 May 2026

Hello Jet Red, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your service didn't meet our usual high standards. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember include a copy of your review and let us know the username it’s under. Basheru Layne, General Manager

Jasmine Trad (4 reviews)

8 May 2026

Source: Google

5.0

Great service from Zarah🫶🏻

Jenna Gonsalves (10 reviews)

8 May 2026

Source: Google

5.0

Zarah is the cutest waitress with amazing service, good energy and perfect for this atmosphere. Will definitely come back and ask for zarah 10/10

Rany Attalla (7 reviews)

6 May 2026

Source: Google

5.0

Just small portion

Greg Read (35 reviews)

2 May 2026

Source: Google

5.0

I was there for a 40th surprise birthday party. The service could not have been better. For the group that we were it was amazing the service we had.

A Daoud (99 reviews)

2 May 2026

Source: Google

5.0

Great service

Tracy-Ann Leith (6 reviews)

30 Apr 2026

Source: Google

5.0

Abi was extremely friendly, professional, courteous and made sure that everything was to my liking. The attention to the overall client dining experience was greatly appreciated. I also highly recommend the Reese's peanut butter cheesecake 😋

Gwapo Mystizo (10 reviews)

30 Apr 2026

Source: Google

5.0

Raphael gave me a great experience. I hope to have him as my waiter next time!

Charles Hudon (409 reviews)

27 Apr 2026

Source: Google

5.0

Good food, lots of variety and good service.

Marina Ramez

24 Apr 2026

Source: Google

5.0

Great food, amazing ambiance and fantastic service by Zarah!

Julia Manzo

19 Apr 2026

Source: Google

5.0

We went as a group with our kids Saturday evening. Our waitress Zarah was attentive and very nice! Thank you Zarah for the great service!

Jonathan Chan (3 reviews)

18 Apr 2026

Source: Google

3.3

Food was good, but the cash handling was unacceptable. After paying $40 on a $30 bill, my server did not return my change. instead she told me tip was not included (I was aware) and then asked me how much I wanted to leave. I was put on the spot and forced to negotiate my own change back. I ended up with $5 back instead of my proper change of $10. I would have tipped $5 regardless, but no customer should be pressured into declaring a tip while a server holds their money. Change comes back first, always.

Restaurant response

Response added on 18 Apr 2026

Hello Jonathan Chan, thank you for sharing your feedback. We always strive to provide an excellent dining experience, and I'm sorry to hear that your service didn't meet our usual high standards. Can you please email us at [email protected] so that we can reach out to you directly to apologize and address your concerns? Please remember include a copy of your review and let us know the username it’s under. Basheru Layne, General Manager

LINDA F (10 reviews)

14 Apr 2026

Source: Google

4.0

The atmosphere was pleasant, the place was clean, and the service was decent. The food was quite good overall. However, I was disappointed with the vegetable portion—it was too small and only included two types (red peppers and green beans), as shown in the picture. I expected a greater variety of vegetables, similar to what other places usually offer.

Chantal Landry (1 review)

10 Apr 2026

Source: Google

5.0

We had a great experience. Zara was amazing!!

Hydr0

7 Apr 2026

Source: Google

4.3

Zarah was exceptional.. made our experience incredible .::

Omar Hejazin (6 reviews)

5 Apr 2026

Source: Google

5.0

I was there today with my family for Easter, we were served by a waitress her name is Zara H She is one of the best waitresses, she took her time to explain dishes and give us a successful recommendation, her smile was amazing and she did a very good job, the food was amazing as well

Christina Alacchi (1 review)

4 Apr 2026

Source: Google

5.0

Zarah was a very kind server. Food was amazing

Shakiba Khalilzadeh (7 reviews)

3 Apr 2026

Source: Google

4.7

We had a great dinner at this restaurant. The food was delicious and the atmosphere was really nice. Zara was our waitress—she was kind and professional, and made our experience even better. Definitely recommend!

saeed salemi (13 reviews)

3 Apr 2026

Source: Google

5.0

Very nice service by Zarah.

MJ

3 Apr 2026

Source: Google

5.0

Good food and service, Zarah is a very good waiter .