GUILLAUME
GUILLAUME 5170 Boul. Saint-Laurent, Montréal
Review summary

What guests say about GUILLAUME

GUILLAUME is often described as a good bakery-pastry shop with several highly appreciated products, including croissants, cookies, breads, and certain chocolate pastries. Many customers highlight the quality of the products, the good value for money, and, on occasion, warm and attentive service. However, some reviews mention dry or inconsistent products, disappointing coffee, service issues, and an in-store experience that can sometimes feel cold or unclear.

Summary based on 26 reviews.
4.3
40 evaluations
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Reviews / Ratings for GUILLAUME

Photo of Leila Daoud
4 Oct 2026
Source: Google
2.7

The chocolate chip cookie was really good, but the hollow canele was disappointing. The cortado was weak and way too milky. Service was ok, though not especially friendly. When I asked for regular milk she corrected me to say cow’s milk. There’s nowhere to sit and the vibe is basically get in-get out.

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Photo of Farnaz
19 Sep 2026
Source: Google
3.3

We tried the butter croissants and chocolatine aux amandes and everything was very underwhelming. We couldn’t taste any butter in the croissants + they were very dry! 😬 The cocolatine aux amandes had no almond paste inside meaning we didn’t get any almond taste from it. Instead they had a lot of almond slices on top (and inside?) which is fine but it’s not the same as having that tasty almond paste. And the chocolate that was used inside was too greasy and sweet and there was A LOT of it. Overall we found everything looks good and appetizing on the shelves but the quality and taste was very underwhelming. There are tons of other patisseries around with better quality croissants.

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Logo of GUILLAUME
Restaurant response
Response added on 25 Sep 2026
C'était clairement indiqué que la chocolatines étaient fourrées avec une riche Ganache au chocolat avec des amandes effilées. Cependant, seule la couverture est un appareil de double cuisson de crème d'amande. C'est construit ainsi et si vous souhaitiez un croissant aux amandes avec de la crème d'amande, fallait le demander simplement car nous en avons. Donc vous avez mangé un produit en double cuisson au chocolat clairement indiqué tel quel. Vous avis est malheureusement biaisé.
Photo of Ahmad A
11 Sep 2026
Source: Google
4.3

Confused customer here. I placed an order last Wednesday to pick it up today evening (Friday). I called but they couldn't find my order in the system! It's unclear how to place orders. How many days in advance should I schedule my pickup date? Is there limit for in-store purchases? Is there limit for in advanced orders? Will you call when my order is ready? Will you call if my order got canceled? Like I feel all these questions is not customer's responsibility to answer. Will I visit again? Yes but only if im alone or with someone, but not to take a gift order or large box. The process is unclear regarding that. It is good for walk in. Will I place an order in advance? Highly unlikely because my order went missing. And I don't understand the process. Will I change my rating? Depends. Last month my first visit was awesome I left 5 stars, it can go up and down but I really don't know how to place an order. Although I left today with half my order I should give credit to the staff wearing a cap, she tried to fix the situation and was nice, other than that im disappointed with my order experience. EDIT: I tried to send a feedback and inquiry about my order in two separate emails but radio silence. So I posted here

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Logo of GUILLAUME
Restaurant response
Response added on 11 Sep 2026
Hello, thank you for your feedback. Orders require 48 hours' notice and can be placed by phone. After checking with the team, we confirmed that the person who took your order noted that they should call you back if any products were unavailable. The oversight was therefore on our end. You can proceed in the same way, and we will strive to communicate better. Thank you for your understanding. Valérianne
Photo of Gabrielle Turc
18 Aug 2026
Source: Google
3.0

Why do I need a TELESCOPE to read the item name and descriptions. All while the workers stare at you annoyed

Photo of Marky Marc
16 Aug 2026
Source: Google
5.0

Queen Elizabeth cupcake was delicious. I'd previously only ever had the grocery store version but this had such nicer texture, wow. Chouquettes were good, even got an extra one. Mushroom and goat cheese galette was satisfying.

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Photo of Emma Ward
13 Aug 2026
Source: Google
5.0

Really good croissants!

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Logo of GUILLAUME
Restaurant response
Response added on 14 Aug 2026
Merci beaucoup pour votre retour et appréciation 🫶🏼🌞
Photo of Web Industries
12 Aug 2026
Source: Google
3.0

they give a nice white bag with he logo to some and a brown ugly brown to others extract order,different client, different bags. LMAO

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Logo of GUILLAUME
Restaurant response
Response added on 14 Aug 2026
Non, c'est seulement que nous n'avons jamais fais faire des sacs imprimé de petits formats étant donné les volumes à utiliser tout les jours et par question d'environnement essentiellement. Votre jugement est complètement erronée et votre note ne reflète absolument pas nos standards et valeurs d'entreprise. Merci. Guillaume Vaillant Boulanger propriétaire
Photo of Mélodie
3 Aug 2026
Source: Google
5.0

Amazing chocolat chip cookie! The dough is soft and moist, the chocolate is high quality. The dough to chocolate ratio is also perfect in my opinion, you can taste the actual cookie, not just the chocolate. Easily in my top 3 cookies!

Logo of GUILLAUME
Restaurant response
Response added on 14 Aug 2026
Waw, c'est vraiment et absolument le but recherché par ce produit et sa réalisation. Mille mercis pour l'avoir souligné et remarqué, merci beaucoup au nom de toute l'équipe. Guillaume Vaillant Boulanger Pâtissier Propriétaire
Photo of Cyrille Loreau
30 Jul 2026
Source: Google
2.0

Walking into this place, I immediately got distinct "asylum cafeteria" vibes rather than "cozy neighborhood bakery." The decor was so frigid, modern, and aggressively metallic that I half expected my baguette to be served by a nurse in scrubs. Now, let’s talk about the so-called baguette. I was looking for that classic, airy masterpiece with a crust so crisp it crackles on command. Naturally, I went straight for the "coude"—the ultimate litmus test of bread making. Instead of a satisfying, effortless snap, I found myself locked in a high-stakes wrestling match with a baked good. This thing had the structural integrity and chewiness of a thick rubber hose. I’m entirely convinced I could have folded it in half and used it as a bungee cord. It didn't break; it just defied physics. As a self-respecting bread enthusiast, I did the only logical thing: I left the rubber weapon on the counter and walked out. But the comedy routine didn't end there. Despite actually paying for this architectural hazard, I was chased down the street by an employee accusing me of grand theft dough. Because honestly, if I were going to risk a criminal record and sully my good reputation, do they really think it would be for a piece of vulcanized rubber? Cyril - fils, petit fils et arrière petit fils de boulanger.

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Photo of Naureen Moopen
21 Jul 2026
Source: Google
4.7

Love the place. Met the owner this time. She was lovely. We always get the date and coconut cake. Never miss grabbing stuff from here when we visit Montreal

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Logo of GUILLAUME
Restaurant response
Response added on 25 Jul 2026
Aw merci beaucoup pour votre appréciation et retour. Vous êtes toujours au cœur de nos fournées 🙏🏼💛
Photo of Dwayne
21 Jul 2026
Source: Google
4.3

Sourdough really on point! Chocolate croissant is huge and tastes amazingly good!

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Logo of GUILLAUME
Restaurant response
Response added on 25 Jul 2026
Fantastique de lire votre appréciation et retour. Merci beaucoup pour votre soutien et visite 🌞🙏🏼💛
Photo of Jennifer-Lynn Christie
19 Jul 2026
Source: Google
3.7

Broooooo the chocolate chip cookie was sooooo good skskkss 😭 brb

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Logo of GUILLAUME
Restaurant response
Response added on 25 Jul 2026
Génial merci beaucoup pour votre retour et appréciation 🫶🏼🙏🏼 Ce n'est qu'un début car ne nombreuses créations sont en attente de sortie pour la rentrée 🍪🌞😀
Photo of Kurshid Dain
15 Jul 2026
Source: Google
5.0

Our second time here, and hope they will open one in Toronto! This bakery is a must-visit if you're in Montreal. In fact, it's almost a pilgrimage for bread and pastry lovers. We picked up olive bread, potato bread, a sourdough bâtard, almond croissant, mushroom brioche, and a few other items. every single item was absolutely delicious. Everything tasted divine! Our visit was made even more memorable by Guillaume himself, who served us personally and took the time to chat with us and explain each product. We can’t wait to return. Thank you, Guillaume, for making our experience so enjoyable and worthwhile!

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Logo of GUILLAUME
Restaurant response
Response added on 16 Jul 2026
Merci beaucoup pour votre visite et soutien. Votre retour et vos mots nous touchent et encourage profondément. En espérant vous revoir, nous vous souhaitons un agréable séjour à Montréal 🙏🏼💛😇
Photo of Ahmad A
15 Jul 2026
Source: Google
5.0

The choco stuffed pie at the cashier is extremely delicious! It looks coruscant but covered with chocolate. I will buy again. Very affordable. The cheapest actually

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Logo of GUILLAUME
Restaurant response
Response added on 16 Jul 2026
Merci beaucoup pour votre retour et appréciation. En espérant vous revoir 💛😀🙏🏼
Photo of Hugo Joncour
22 May 2026
Source: Google
5.0

Great bakery, delicious food for a good price, but the coffee cups are terrible quality and will leak if you need to walk 5 minutes.

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Logo of GUILLAUME
Restaurant response
Response added on 24 May 2026
Merci et nous en prenons bonne note, soyez en rassuré.
Photo of Alfredo
15 May 2026
Source: Google
5.0

Very high quality sweets and plenty of options

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Logo of GUILLAUME
Restaurant response
Response added on 18 May 2026
Merci beaucoup pour votre appréciation et retour d'impression 🙏🏻🌞😇
Photo of Karina Burgess
25 Apr 2026
Source: Google
5.0

The bread is alive and made from love

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Logo of GUILLAUME
Restaurant response
Response added on 29 Apr 2026
C'est tellement notre première motivation, cette passion qui nous anime et que nous partageons. Mille mercis 💛🌞
Photo of patricia
23 Apr 2026
Source: Google
5.0

Delicious breads and lattes

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Logo of GUILLAUME
Restaurant response
Response added on 29 Apr 2026
Merci beaucoup pour votre appréciation et retour 🙏🏼💛😇
Photo of Albaladeix
30 Mar 2026
Source: Google
4.7

Bwat bakery in Montreal

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Logo of GUILLAUME
Restaurant response
Response added on 30 Mar 2026
🌞💛🙏🏼
Photo of züheyla izin
28 Mar 2026
Source: Google
4.0

Love all the pastries, salty and sweat, so I go there quite often. But today I got a coffee and it smelled and tasted, horribly and terribly, of plastic. Please change your cups, I had to toss it into trash bin!

Logo of GUILLAUME
Restaurant response
Response added on 30 Mar 2026
Oh, we are so sorry for this, we'll see with our supplier. Thanks you for your great appreciation of our baked goods 🙏🏼💛
Photo of Marie Christyne
12 Mar 2026
Source: Google
3.0

It tasted really good, and maybe I should just go earlier, but I went at 4 PM and the bread was tough... I did notice that they do rotation which is fine, but I think there were like 6 loaves left, and the other ones looked much fresher, and he reached for the oldest loaf. So probably just a quiet day with a slow turnover. I will give them another chance.

Logo of GUILLAUME
Restaurant response
Response added on 30 Mar 2026
Merci beaucoup pour votre retour, effectivement, ce n'est pas normal d'avoir des pains durs autant durant qu'à la fin de la journée. Nous allons voir qui était au four cette journée là afin de pouvoir faire les correctifs auprès des boulangers.
Photo of Nat Ma
10 Jan 2026
Source: Google
5.0

5 stars especially for letting dogs inside. Pastries, bread and service were good.

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Logo of GUILLAUME
Restaurant response
Response added on 10 Jan 2026
Merci beaucoup pour votre retour et appréciation 💛🙏🏼 Nous vous souhaitons un agréable weekend et à bientôt 😊

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Opening hours

Dining room
  • Sunday 07:00 - 19:00
  • Monday 07:00 - 19:00
  • Tuesday 07:00 - 19:00
  • Wednesday 07:00 - 19:00
  • Thursday 07:00 - 19:00
  • Friday 07:00 - 19:00
  • Saturday 07:00 - 19:00

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