Five Guys
Five Guys 600 Rue Lucien-Paiement Suite 120, Laval
4.0
43 evaluations
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Reviews / Ratings for Five Guys

Photo of James Arturo
29 Mar 2026
Source: Google
4.3

food is great - service is good - place is very nice

Service
Cooking
Atmosphere
Photo of Charlie-Rose Lalonde
24 Mar 2026
Source: Google
1.0

I was at Five Guys today (Tuesday March 24 around 12h30) with my three friends and we had a really rude and honestly sexist encounter with one of the workers. He was a guy wearing jeans and a black top. He looked like the chef d’équipe. At first, I went in with two of my friends and we sat down while waiting for our other friend to arrive. We had taken out our lunches and we were going to decide what to order once she got there. The worker came up to us and didn’t even say hi, he just rudely asked if we were going to buy something. We told him we were waiting for our friend. He said “We’re not a cafeteria here” and walked away. We noticed other tables with men from our school eating their own lunches but he didn’t say anything to them. A few minutes later, he came back, cut me off and told us we had to leave, repeating “We’re not a cafeteria.” We felt really disrespected and left. His behavior made us feel judged and like we were treated differently because we were girls. I understand that if you don’t order you can’t stay, the problem is the way he spoke to us and that he didn’t treat other male customers the same way.

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Restaurant response
Response added on 25 Mar 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of ANTHRAXWARZONE
21 Mar 2026
Source: Google
3.7

I should have read the reviews for the fries before ordering. They were completely overcooked, hard, dry and over salted. We are used to going at the other one in Dix30 which doesn’t seem to have this problem. Hamburgers were good.

Service
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Atmosphere
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Restaurant response
Response added on 22 Mar 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Jeremy Mylo
17 Mar 2026
Source: Google
5.0

I will Come Back Again With Myself When

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Restaurant response
Response added on 18 Mar 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of CAROLE (Food critic)
7 Mar 2026
Source: Google
5.0

Went there yesterday for lunch Food was great Service was superior Can’t wait to go back They also pay 3 hres of interior parking

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Atmosphere
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Restaurant response
Response added on 8 Mar 2026
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Scooter Flash
28 Feb 2026
Source: Google
3.0

Expensive lousy fries What's good burger

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 1 Mar 2026
Thank you for your rating. If you would like to provide us a more detailed experience, please contact us at https://www.fiveguys.com/contact-us
Photo of Pedro Herrera
1 Feb 2026
Source: Google
2.0

Frozen cheese between the patties and bad customer service when you ask them to fix it. Go to a different location.

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 2 Feb 2026
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Nabil Bitar
19 Dec 2025
Source: Google
5.0

Best burger

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Cooking
Atmosphere
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Restaurant response
Response added on 21 Sep 2025
Thank you so much for being our customer!
Photo of Vadim Gamsaragan
16 Dec 2025
Source: Google
4.7

I've been to a few Five Guys now, this one is great. The staff super friendly and fully bilingual. Food good. Service quick and efficient. The floor manager was constantly timing how fast meals were prepared. He was everywhere at once, encouraging his team. Very involved and it showed. Good job team!

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 17 Dec 2025
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys
Photo of Peter Sitthidah
19 Nov 2025
Source: Google
2.7

And in for a quick bite during a break, was in my work uniform public transit . One of the cooks, young Middle East guy yells at me we’re on strike. Very unprofessional and not welcoming. I come in to have a meal and enjoy my break. Do not feel like going back there.

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 19 Nov 2025
We are so sorry to see this rating of our location. We would like to hear more about your experience. Feel free to reach out to us at https://www.fiveguys.com/contact-us. Thank you , Five Guys
Photo of Adam
9 Nov 2025
Source: Google
3.7

Service ok.

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Cooking
Atmosphere
Photo of Johanne Simard
6 Nov 2025
Source: Google
5.0

Good burgers!!! The poutine was super big and the self serve 🥜 on the counter to help us wait was nice! Cool place 👍🏻

Service
Cooking
Atmosphere
Logo of Five Guys
Restaurant response
Response added on 7 Nov 2025
Thank you for taking the time to review this location. We really appreciate it! Thank you, Five Guys

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Opening hours

Dining room
  • Sunday 11:00 - 22:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 22:00
  • Friday 11:00 - 22:00
  • Saturday 11:00 - 22:00

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