Overall, I had a good and relaxing stay at Escale au lac. The place is beautiful, calm, and surrounded by nature, with a pleasant, well-maintained forest road that is easily accessible and leads to the reception. The loft was spotless, comfortable, and well equipped. I arrived a few hours before check-in and was informed of a $30 early arrival fee, so I returned at the official time. The spa water had an orange tint due to iron, which was explained as tested and safe. During the first evening, I was reminded early on to turn off the fire to save propane, which felt more focused on economy than guest comfort. The sauna is guest-managed, but during my third reserved hour it was completely cold and difficult to manage for me, so I stopped using it. I also noticed the reservation magnets had been moved. Breakfast was okay but limited. Despite these points, the setting itself is lovely and very peaceful.
Restaurant profile
Reviews / Ratings for Escale au Lac
Service
Restaurant response
Response added on 20 Jan 2026
Hello,
Thank you again for taking the time to share your review following your stay at Escale au Lac. We’re happy to hear that you found the place relaxing and peaceful, and that you appreciated the cleanliness and comfort of the Loft. 🌿
However, we would like to clarify a few points in order to ensure that readers have an accurate understanding of certain elements mentioned in your review.
Upon your arrival, there was indeed some confusion regarding the check-in time (3:00 PM) versus the reception opening time (10:00 AM), which explains why you arrived earlier to take possession of your accommodation. As is common in the hospitality industry, an early check-in fee may apply when it is possible to prepare the unit before the official arrival time.
Regarding the thermal experience, the water may sometimes have an orange tint due to the natural presence of iron in our water source. As mentioned on site, the water is tested daily and remains safe for bathing.
We also took the time to thoroughly explain how the thermal experience works upon your arrival. In addition, the sauna was started by our team each day during your stay. We noticed that starting and managing the fires did not feel comfortable for you; therefore, we gave special attention to ensure your stay met your expectations.
We even kept the reception open later than usual to make sure the sauna was properly heated and ready for you.
Lastly, our approach aims to maintain a balance between comfort and an eco-responsible mindset, particularly in our energy management practices. Our intention is never to reduce guest comfort, but rather to preserve resources while still offering a warm and memorable nature getaway.
At Escale au Lac, our team is always here for our guests, and we do our best to provide attentive support throughout each stay. For a broader perspective, we invite readers to browse our other Google reviews, which reflect the overall experience and care we strive to deliver consistently.
Thank you again for your visit. Your feedback helps us continue improving the experience we offer, and we hope to have the opportunity to welcome you again.
Warm regards,
Jade & Antony 🌿
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Opening hours
Dining room
- Sunday 10:00 - 16:00
- Monday 10:00 - 16:00
- Tuesday 10:00 - 16:00
- Wednesday 10:00 - 16:00
- Thursday 10:00 - 16:00
- Friday 10:00 - 16:00
- Saturday 10:00 - 16:00
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