4.3
18 evaluations
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Reviews / Ratings for Desharnais Pneus et Mécanique - Point S - NAPA Autopro

Photo of Dan
9 May 2026
Source: Google
5.0

I was so lucky that this place was open on a Saturday morning when I got a bad flat tire about an hour east of Québec City and no spare. Got CAA to tow me in and was greeted by Jean-Sebastien, who got all the relevant details and could communicate in PERFECT English (my French would struggle with auto-related vocabulary, so this was a relief). An hour later I got the good news that the tire had been repaired and off I went, with only a small bill to pay. Wonderful, honest and genuine customer service!

Logo of Desharnais Pneus et Mécanique - Point S - NAPA Autopro
Restaurant response
Response added on 12 May 2026
Bonjour M. Dan, Un énorme merci pour votre superbe 5 étoiles ! ⭐ Nous sommes très heureux d’avoir pu vous dépanner un samedi matin et surtout de savoir que vous avez pu reprendre la route l’esprit tranquille, sans souci et sans détour imprévu au programme ! Une crevaison n’arrive jamais au bon moment… mais heureusement, notre collègue Jean-Sébastien était prêt à relever la mission rapidement et efficacement. 🚗🔧 Merci d’avoir pris le temps de souligner son excellent travail, cela est grandement apprécié par toute l’équipe. Carolyne Lachance Relationniste Desharnais Pneus et Mécanique Hello Mr. Dan, A huge thank you for your wonderful 5-star review! ⭐ We are very happy that we were able to help you on a Saturday morning and, most importantly, that you could continue your trip safely and worry-free. A flat tire never happens at the right time… but thankfully our colleague Jean-Sébastien was ready to respond quickly and efficiently to your needs! 🚗🔧 Thank you for taking the time to highlight his excellent service. It is truly appreciated by our entire team. Carolyne Lachance Public Relations Desharnais Tires and Mechanics
Photo of Christian Robledo
9 Mar 2026
Source: Google
5.0

Excellent service client,

Logo of Desharnais Pneus et Mécanique - Point S - NAPA Autopro
Restaurant response
Response added on 10 Mar 2026
Bonjour M. Robledo, Merci beaucoup pour votre excellente note de 5 étoiles sur Google. Nous sommes ravis de savoir que notre service à la clientèle a su vous offrir une expérience positive. Votre commentaire est très apprécié et encourage toute notre équipe à continuer d’offrir le meilleur service possible. Au plaisir de vous revoir chez nous! Carolyne Lachance Relationniste Desharnais Pneus et Mécanique 🚗

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Opening hours

Dining room
  • Sunday Closed
  • Monday 07:30 - 17:30
  • Tuesday 07:30 - 17:30
  • Wednesday 07:30 - 18:30
  • Thursday 07:30 - 18:30
  • Friday 07:30 - 17:30
  • Saturday 07:30 - 12:00

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