Super rude and unprofessional management … On February 27th, I was contacted regarding a potential influencer collaboration. I was away that week and suggested following up the next week. When I did, I received a response via Instagram that your influencer budget was exhausted for the next five weeks, and I was advised to follow up after the 5 week period. Following that guidance, I reached out again in early April to inquire politely about any updates. Instead of receiving a professional response, I was blocked from your Instagram account, despite my follow-up being standard practice in my industry. When I attempted to call to speak with someone else, the same manager answered and responded dismissively, saying, “do what you want.” This reaction was both immature and unprofessional, and it reflects poorly on your establishment. As a result, I have left a one-star review on Google and have decided not to visit your restaurant. I had intended to bring a large group for a friend’s birthday this weekend, but canceled due to the unprofessional behavior I experienced. I hope you take this feedback seriously as an opportunity to improve staff professionalism and the management of influencer outreach. Being reached out to first, only to be blocked and dismissed, is an embarrassing misstep for a high-end restaurant.
