Casse-Cou
Casse-Cou 90 Rue du Petit Champlain, Québec
Review summary

What guests say about Casse-Cou

Casse-Cou gets several good comments for the poutine, burgers, salads, and some soups, with service often described as fast, warm, and attentive. Several customers also find the place pleasant and good value for Old Quebec. However, a few reviews mention service issues, long waits, staff treatment problems, and uneven quality in some dishes.

Summary based on 50 reviews.
4.4
71 evaluations
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Reviews / Ratings for Casse-Cou

Photo of David Mansell
20 Oct 2026
Source: Google
5.0

Rather large serving of food especially the spaghetti

Service
Cooking
Atmosphere
Photo of Nihan Korkmaz
19 Oct 2026
Source: Google
5.0

I visited this restaurant and unfortunately had a very disappointing experience. The owner and staff were not polite or respectful in the way they communicated, and their overall attitude was unpleasant. The food was also not up to the standard I expected, and the restaurant’s atmosphere was not comfortable or welcoming. Overall, I was not satisfied with my experience.

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Photo of Metin Bayram
19 Oct 2026
Source: Google
5.0

I visited this restaurant and unfortunately had a very disappointing experience. The owner and staff were not polite or respectful in the way they communicated, and their overall attitude was unpleasant. The food was also not up to the standard I expected, and the restaurant’s atmosphere was not comfortable or welcoming. Overall, I was not satisfied with my experience.

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Cooking
Atmosphere
Photo of Yerinde Sağlık Taraması
19 Oct 2026
Source: Google
5.0

I visited this restaurant and unfortunately had a very disappointing experience. The owner and staff were not polite or respectful in the way they communicated, and their overall attitude was unpleasant. The food was also not up to the standard I expected, and the restaurant’s atmosphere was not comfortable or welcoming. Overall, I was not satisfied with my experience.

Service
Cooking
Atmosphere
Photo of Mailapiservice Mailapiservice
19 Oct 2026
Source: Google
5.0

I visited this restaurant and unfortunately had a very disappointing experience. The owner and staff were not polite or respectful in the way they communicated, and their overall attitude was unpleasant. The food was also not up to the standard I expected, and the restaurant’s atmosphere was not comfortable or welcoming. Overall, I was not satisfied with my experience.

Service
Cooking
Atmosphere
Photo of izmit escort hizmeti
19 Oct 2026
Source: Google
5.0

I visited this restaurant and unfortunately had a very disappointing experience. The owner and staff were not polite or respectful in the way they communicated, and their overall attitude was unpleasant. The food was also not up to the standard I expected, and the restaurant’s atmosphere was not comfortable or welcoming. Overall, I was not satisfied with my experience.

Service
Cooking
Atmosphere
Photo of Tom Offer
14 Oct 2026
Source: Google
4.3

Great food local food. Good value for money in what is a touristy ares

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Photo of Jo Ann McLellan
8 Oct 2026
Source: Google
5.0

Love the service Lovely people

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Photo of Genesis
6 Oct 2026
Source: Google
1.0

Solo traveler and they dont let one person. Waited in line for 10 min just to get kicked out.

Photo of Lori Pardiac
3 Oct 2026
Source: Google
5.0

This restaurant was amazing! Food was great, service was great and the atmosphere was fun and energizing! Recommend this restaurant highly!

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Photo of Adriana Ferlisi
2 Oct 2026
Source: Google
4.7

Such a fun local bar! Great vibe and drinks!

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Logo of Casse-Cou
Restaurant response
Response added on 3 Oct 2026
Merci beaucoup 🤩
Photo of Elin Melchior
29 Sep 2026
Source: Google
4.7

Another absolutely lovely French onion soup. This one had less broth, but more bread and cheese in a way that was quite delicious. We couldn’t have asked for a better outdoor place to sit. The menu situation was strange though. The food choices were written in French on a placard near the door, which was OK for me, but it was hard to figure out what was available to drink

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Photo of Ronnie Chuggybamba
28 Sep 2026
Source: Google
5.0

Great service and good food!

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Photo of Daniel Bermejo Vesga
26 Sep 2026
Source: Google
5.0

Such a great spot! We came twice in two days, delicious and affordable Greek salads, great atmosphere, and above all, wonderful staff! Our lovely and attentive host spoke Spanish and made us feel right at home. She was charming, funny, and quick with the service. We will never forget this city, and this restaurant was definitely a highlight. Nos volveremos a ver! Un gros merci et à la prochaine !

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Photo of G M
22 Sep 2026
Source: Google
5.0

I have to say this, the service, the food portion and taste is excellent. We were three persons and every one order different order and all of them is taste amazingly. I do recommend this lovely restaurant.

Photo of Hannah Cuffari
17 Sep 2026
Source: Google
4.0

Do not go here to eat… cheeseburgers were dry and flavorless.. poutine was ok-ish but I have nothing to compare it to. Maybe ok for a beer but food wise…. Go anywhere else.

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Photo of Kavin Elango
30 Aug 2026
Source: Google
5.0

Poutine was delicious, and the atmosphere was great! Definitely recommend.

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Photo of Aleks Galenko
16 Aug 2026
Source: Google
5.0

It’s a very cozy and authentic spot with great character. The food was delicious, the prices were surprisingly reasonable for the area, and the service was warm and welcoming. A great place to relax and enjoy a good meal without breaking the bank. Highly recommend!

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Logo of Casse-Cou
Restaurant response
Response added on 17 Aug 2026
Merci beaucoup Aleks
Photo of A T
15 Aug 2026
Source: Google
1.0

Food is not that great

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Cooking
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Photo of NIDIA BATREZ
11 Aug 2026
Source: Google
5.0

Food is good & affordable. Cute little place.

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Photo of David Levitch
8 Aug 2026
Source: Google
5.0

This was good. I don't know why it was so empty. Maybe we came too early.

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Photo of William Nielsen
7 Aug 2026
Source: Google
5.0

Very friendly and personable service. Delicious food!

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Photo of Francisco Peniche
20 Jul 2026
Source: Google
5.0

Amazing place with a great host. The team was amazing and their poutine delicious

Photo of Shelley Gellner
7 Jul 2026
Source: Google
5.0

Really good food clean Fast And yummy. Spaghetti and meatballs really good Caesar salad salad with chicken homemade dressing was fabulous

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Atmosphere
Photo of Ambarish Mehta
6 Jul 2026
Source: Google
1.0

I will give 0 star if that option is available. We were completely neglected. We spent 30 minutes for the food to arrive. My daughter went to check and she was told 12 more minutes. After 15 minutes I went to check again and I was handed a bill. They even didn't know we weren't served the food. I was told the cook had lost the order, something I can't belive. What it tells me that it's a gross negligence or a treatment to people of colour.

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 09:00 - 21:00
  • Monday 09:00 - 21:00
  • Tuesday 09:00 - 21:00
  • Wednesday 09:00 - 21:00
  • Thursday 09:00 - 21:00
  • Friday 09:00 - 21:00
  • Saturday 09:00 - 21:00

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